Usuário convidado
13 de outubro de 2024
I went for a mini staycation with my husband as we live in Cayman. The Marriott has always been one of our favourite hotels, here, on island. The staff are all, without exception, incredibly welcoming, friendly, efficient and just plain NICE! A big shout out to Aina at reception who kindly upgraded us to a partial ocean view room and gave us a late checkout on Sunday. She was so friendly, smiling all the time and so helpful which made our stay even better. The rooms have been renovated and now boast lovely Caribbean colors. My only comment would have been some higher chester drawers where the luggage rack was placed. There were 3 drawers in the console below the TV but so low down you had to be a gymnast to bend down! Also the coffee machine sits on a tray also low down. Just leave it in the same try on top of the console/ drawer thing. It didn’t work in that tray so I had to put it on top and plugged it in elsewhere. Just make things easy to reach for us older folks! The bed was lovely and comfy and the pillows awesome! Although the a/c said it was 72 degrees we found the room quite warm and adjusted it to 69 which still wasn’t cool enough (and I’m one who freezes in a/c). Definitely something a bit dodgy with that rooms a/c (room 324). If you’re planning to come here before the end of the year, avoid the left side of the building closer to the beach as they are doing noisy renovations at the Hamptons Hotel next door. The gym has lots of stuff in it, but as you walk in, it does smell musty though. It has all the kit you need for a good workout. They do have the absolute best value Brunch on Sundays! Fabulous food and bottomless Prosecco, wine, beer and cocktails for under $100/pp ($85 + 18% s/c). Pappagalos in West Bay, definitely has the BEST food ever on their brunch menu, but it’s quite far if you’re a tourist with or without a rental car, so chill and enjoy this one. Although I’ve pointed out imperfections above, I would still stay here in a heartbeat. Why? Customer service and the best staff ever.
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