Grand Cayman Marriott Resort

enjoyed the food

My family and I stayed at the Grand Cayman Marriott this past weekend to celebrate my dad's birthday, and we couldn’t have asked for a more perfect experience. From the moment we arrived, the staff went above and beyond to make our stay special. Everyone was incredibly friendly and helpful, ensuring every detail of our stay was seamless. The newly renovated rooms were absolutely beautiful—modern, comfortable, and impeccably clean. It was the perfect mix of luxury and relaxation, and we truly felt at home. Every interaction with the staff, from the front desk to housekeeping, was warm and genuine, making us feel like valued guests. A huge thank you to the entire team for making my Dad’s birthday getaway so memorable. We will definitely be returning!

Always an incredible stay. From the moment we arrive and throughout our entire stay we always have received outstanding customer service (we’ve stayed several times and always chose this Marriott). Everyone is so personable…Sid is on his game poolside, Belle is so sweet in the restaurant, and Karl with maintenance always takes a moment to chat.

This was an exception stay. I stay in a lot of Marriotts each week and I must tell you, the service provided at this hotel is top notch. From check in to check out, I was very pleased with the value of this hotel. Special call out to Jheanel at check in for her great service. While there is virtually no beach at this location, there is very good access to the water and activities as the steps lead you directly into the water. The snorkeling and non motorized water activities are included in your resort fee. Lastly, this may seem simple but the pool attendant does a great job of finding you a good spot on the pool deck and getting you all set up. Marriott has really has a “good, better, best” options on the island: Marriott Grand Cayman, The Westin, and The Ritz. I would certainly give Marriott Grand Cayman a trying first at least one night. I was not compensated or solicited for this review.

Beautiful resort with great staff! We enjoyed the resort and the property. The food was all delicious and service was fantastic. I enjoyed the cappuccino and coffee bar. The resort offers floats which I found a nice touch for enjoying the ocean while relaxing. Also provided towels and cold refreshments by the pool. The resort is in walking distance of several restaurants and shopping areas.. found a nice walking path to camana bay just past gas station across the road... also a short walk to a nice little beach.. even found a bit of shade on it with lots of privacy. The room was nice and had everything we needed including a comfortable bed. We would happily return

Jevoun at the front desk made my stay pleasant and he is very nice and amazing. He gave me exactly what I wanted. He gave me the room i wanted and everything was just the way i wanted it. He also made sure to accommodate for my fear of heights so we got a room on the lowest level possible!

I went for a mini staycation with my husband as we live in Cayman. The Marriott has always been one of our favourite hotels, here, on island. The staff are all, without exception, incredibly welcoming, friendly, efficient and just plain NICE! A big shout out to Aina at reception who kindly upgraded us to a partial ocean view room and gave us a late checkout on Sunday. She was so friendly, smiling all the time and so helpful which made our stay even better. The rooms have been renovated and now boast lovely Caribbean colors. My only comment would have been some higher chester drawers where the luggage rack was placed. There were 3 drawers in the console below the TV but so low down you had to be a gymnast to bend down! Also the coffee machine sits on a tray also low down. Just leave it in the same try on top of the console/ drawer thing. It didn’t work in that tray so I had to put it on top and plugged it in elsewhere. Just make things easy to reach for us older folks! The bed was lovely and comfy and the pillows awesome! Although the a/c said it was 72 degrees we found the room quite warm and adjusted it to 69 which still wasn’t cool enough (and I’m one who freezes in a/c). Definitely something a bit dodgy with that rooms a/c (room 324). If you’re planning to come here before the end of the year, avoid the left side of the building closer to the beach as they are doing noisy renovations at the Hamptons Hotel next door. The gym has lots of stuff in it, but as you walk in, it does smell musty though. It has all the kit you need for a good workout. They do have the absolute best value Brunch on Sundays! Fabulous food and bottomless Prosecco, wine, beer and cocktails for under $100/pp ($85 + 18% s/c). Pappagalos in West Bay, definitely has the BEST food ever on their brunch menu, but it’s quite far if you’re a tourist with or without a rental car, so chill and enjoy this one. Although I’ve pointed out imperfections above, I would still stay here in a heartbeat. Why? Customer service and the best staff ever.

I was quite disappointed with the hotel after they charged me a resort fee of $250 on top of me paying for my room through my agent These fees are for using the pool and ocean They are not made clear at all As a frequent traveller I have never seen this $60 added per day to usd the hotel facilities This should be clear when booking the hotel It’s a joke I will not be staying at your hotel ever again The women at the desk said they would take £400 from my card and reimburse me if I didn’t spend any money in the hotel. But forgot to say they were going to take $250 out of my returned money.