Usuário convidado
23 de abril de 2024
This is the worst hotel I have. I arrived after 10pm so hotel was unmanned, however my key was in a safe and I needed a code to open this, this was NOT emailed to me as advised, so I was not able to access my room for over 45mins, I had to ring the emergency number and have the code txt to me, (this was done quickly) The hotel room was horrendous with a broken bed, and the matress had holes within it from the sharp ends of the broken springs pushing through, these scratched my back. I had to flip over the matress to help with this. There were bare wires in holes in the wall where the electrical socket should be, this was not safe. The heater did not work and to top it all off, I now have hundreds of bites on my body from what must be bed bugs- see photo. I could not speak with anybody at reception since anytime I went there during my stay it was empty. This is the worst hotel I have used.
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