Avaliações do Hilton Guangzhou Baiyun
Hilton Guangzhou Baiyun
No.515, 517, Yuncheng East Road, Baiyun District, Guangzhou, Guangdong, 510400, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.6/5
Muito bom
4638 avaliação
Avaliações verificadasAgradável e bem localizado4.7
Comodidades4.6
Atendimento4.6
Limpeza4.7
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Todas as avaliações(4638)
Avaliações positivas(4490)
Avaliações com fotos/vídeo(637)
Equipe da recepção cordial(284)
Conveniente para compras(279)
Café da manhã delicioso(170)
Ótimo para viagens a negócios(158)
Próximo ao aeroporto(132)
Piscina excelente(55)
Luxuoso(31)
Excelente chá da tarde(16)
Avaliações negativas(148)
Diary.malala
Quarto Hilton(Cama king size)
Hospedou-se em set 2024
Família
23 avaliação
Excepcional
Publicado em 23 set 2024
A great experience at this hotel. The room service was great and the food so good including breakfast. They are polite and all helpful. I highly recommend and I will definitely come back to this hotel
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Resposta da propriedade: Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
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Charles Alexander
Quarto Hilton(Cama king size)
Hospedou-se em fev 2025
Sozinho(a)
3 avaliação
Excepcional
Publicado em 6 mar 2025
Excellent hotel, staff were friendly. The room was large and clean, the shower was also great.
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Alexcn
Quarto Deluxe Hilton (Cama de Casal)
Hospedou-se em jan 2025
Negócios
33 avaliação
Ótimo
Publicado em 19 jan 2025
Convenient location , nice service , rooms a bit old but still well maintained and functional
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Resposta da propriedade: Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
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SkinnyC
Quarto twin no Hilton
Hospedou-se em jan 2025
Família
2 avaliação
Publicado em 30 jan 2025
Waited for an hour and half for room cleaning. Can’t share the same floor with my family.
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Resposta da propriedade: Dear Guest, Thank you for your feedback. Regarding the issue of the long waiting time you mentioned, due to the hotel being fully booked during the Spring Festival and a large number of guests checking in, the waiting time for check - in will be relatively long. We apologize for this inconvenience. If guests require rooms on the same floor, we will do our best to arrange it. Guests can also make reservations in advance. Should you have any needs or questions during your next stay, please directly reach out to our Guest Service Manager. We will be at your service to offer you a more considerate experience. We look forward to welcoming you back and are committed to providing you with even better services.
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Usuário convidado
Quarto twin no Hilton
Hospedou-se em out 2024
Outros
54 avaliação
Excepcional
Publicado em 6 out 2024
The hotel is next to the Wanda shopping mall and north of the city center. There are plenty of shops and restaurants nearby. The room was clean and quiet, though some of the furniture was a bit old-fashioned. The staff were friendly and allowed us to have an early check-in. The swimming pool was very well maintained, with quite a few life guards at the pool side to ensure the safety.
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Resposta da propriedade: Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
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Hou/ Yee
Quarto Hilton(Cama king size)
Hospedou-se em abr 2024
Casal
11 avaliação
Publicado em 15 abr 2024
Room was big; kept very clean; but because facilities were old the toilet hadflushing problems and occasionally eject bad odour. The services very good; my special thank you to a front desk lady ( so sorry forgot to mark her name) who was English speaking; who helped me with the electronic contact with a Trip person。
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Resposta da propriedade: Dear Guests,Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenient smell and flushing problem during your stay and we are sorry we were not able to provide you with the quality of services and amenities you deserve. Because travel is very important, we try hard to make sure all our Guests have a rewarding experience at our hotel. We have looked into the problem seriously and actively taking steps to freshen our guest rooms. We hope you will consider staying with us in the near future.
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Yun
Quarto Hilton(Cama king size)
Hospedou-se em mar 2024
Negócios
1 avaliação
Excepcional
Publicado em 22 mar 2024
Excellent services. Staff are friendly and willing to help.
Nice environment and location. Walking distance to malls.
Good facilities in room.
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Resposta da propriedade: Dear Guest, Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share you positive feedback with our team members for encouragement. Please feel free to contact me directly for any future reservations or if we can be of any further assistance.
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Usuário anônimo
Quarto Hilton(Cama king size)
Hospedou-se em abr 2024
Família
1 avaliação
Excepcional
Publicado em 12 jun 2024
Amazing staff! Very near Wanda Mall as well. Convenient! Will definitely come back again.
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Resposta da propriedade: Dear Guest, Thank you for sharing your feedback with us. We feel very delighted to hear you had a good stay in our hotel. We will continue to bring the best service to our guests. We all look forward to welcoming you back in the near future.
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Mirko CN - NL
Quarto Deluxe Hilton (Cama de Casal)
Hospedou-se em jan 2024
Negócios
39 avaliação
Excepcional
Publicado em 25 jan 2024
Super friendly staff all over the hotel.
Truly delicious breakfast buffet . Will book again
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Resposta da propriedade: 尊敬的賓客：感謝您入住廣州萬富希爾頓酒店，並分享您的入住感受，很高興得到您對酒店各方面的認可。您的肯定是我們最大的鼓勵，也是我們一直以來的努力方向。再次感謝您的蒞臨，期待您下次繼續入住廣州萬富希爾頓酒店。
Usuário convidado
Quarto Hilton(Cama king size)
Hospedou-se em fev 2025
Sozinho(a)
1 avaliação
Excepcional
Publicado em 18 fev 2025
Great experience!
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Resposta da propriedade: Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
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Calvinkhc
Quarto Hilton(Cama king size)
Hospedou-se em set 2023
Negócios
14 avaliação
Muito bom
Publicado em 26 set 2023
Room is clean
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Resposta da propriedade: Dear Guest, thank you for choosing to stay with us at the Hilton Guangzhou Baiyun. We are happy to receive your comments and thank you for the positive remarks. We will share your comments with our team, and strive to continue improving our service and facilities. Thank you again, and look forward to welcoming you back again soon.
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KA WAI
Quarto Hilton(Cama king size)
Hospedou-se em fev 2024
Casal
3 avaliação
Muito bom
Publicado em 21 mar 2024
Having a good night at this hotel...The room is clean and tidy .
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Resposta da propriedade: Dear Guest,Thank you for sharing your feedback with us. We feel very delighted to hear you had a good stay in our hotel. We will continue to bring the best service to our guests. We all look forward to welcoming you back in the near future.
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Jordan Zhou
Quarto Hilton(Cama king size)
Hospedou-se em jun 2024
Negócios
7 avaliação
Excepcional
Publicado em 18 jun 2024
Very nice hotel with ultra big bed :)….
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Resposta da propriedade: Dear Guest, Thank you for sharing your feedback with us. We feel very delighted to hear you had a good stay in our hotel. We will continue to bring the best service to our guests. We all look forward to welcoming you back in the near future.
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Khan, Sohrab
Quarto Deluxe Hilton (Cama de Casal)
Hospedou-se em jul 2023
Negócios
30 avaliação
Excepcional
Publicado em 4 jul 2023
Good hotel for business
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Resposta da propriedade: Dear Guest,Thank you for sharing your feedback with us. We feel very delighted to hear you had a good stay in our hotel. We will continue to bring the best service to our guests. We all look forward to welcoming you back in the near future.
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Usuário convidado
Quarto Hilton(Cama king size)
Hospedou-se em jul 2023
Família
1 avaliação
Excepcional
Publicado em 18 jul 2023
I must say that the overall service quality and the cleanliness of the room was outstanding… as I was travelling with my wife & daughter, the front desk staff ( named Yan) was very thoughtful and attentive. I requested for a rope for my daughter and Ms Yan also brought me baby slippers & toothbrush which was a pleasant surprise… I would surely book this place again for my upcoming trip to Guangzhou later this year
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Resposta da propriedade: Dear Guest,Thank you for your praise and support, we will do better to bring you a more outstanding stay experience, welcome to your next visit to Guangzhou can choose our hotel again.
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