No. 73 North Fenghuang Road, Huadu District, Guangzhou, Guangdong, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.6/5
Muito bom
2931 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.6
Atendimento4.6
Limpeza4.7
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Todas as avaliações(2931)
Avaliações positivas(2862)
Avaliações com fotos/vídeo(700)
Equipe da recepção cordial(297)
Café da manhã delicioso(272)
Buffet delicioso(107)
Ótimo para crianças(75)
Vista para o lago isolado(74)
Oferece translado de ida/volta(72)
Ótimo restaurante(56)
Tem área de recreação para crianças(18)
Avaliações negativas(69)
Mrs Lai DadMaLimBeanPee
Quarto Superior com 2 Camas
Hospedou-se em dez 2024
Família
8 avaliação
4.0/5
Muito bom
Publicado em 7 jan 2025
The hotel is very close to the ski area. It’s just 5-8 mins walk, so it’s very convenient if the key activity is skiing. The room is clean but the only issue is the sound proofing is not good and so it’s a bit noisy esp at late night.
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Resposta da propriedade: Dear guest, hello! Thank you for choosing Steigenberger Sunac Hotel Guangzhou! We are deeply sorry that we did not get all 5 points from you this time. We hope to have more communication and exchange opportunities with you and give us more valuable suggestions to improve us. We will do a good job in every service link, live up to your high expectations of the hotel! I hope Steigenberger Sunac Hotel Guangzhou can be your home in Guangzhou! We sincerely look forward to your visit again! Thank you! ^ ^
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ChowJackie
Quarto Duplo Premier com Vista para o Lago
Hospedou-se em dez 2024
Família
3 avaliação
3.7/5
Publicado em 25 dez 2024
As one of the better hotels in that area, of the 4 nights we stay, the room make up never have the cups washed or spoon cleaned. The scale was broken, and the cabinet door holding the fridge need to be opened to keep the fridge cool. The bedsheets were never changed despite we did not put the “no change sheet” card on the bed. Also the mattress was quite hard. However in view of the convenience to Bonski, it might be still a good choice to stay in.
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Resposta da propriedade: Dear guest, hello! Thank you for choosing Steigenberger Sunac Hotel Guangzhou! We are deeply sorry that we did not get all 5 points from you this time. We hope to have more communication and exchange opportunities with you and give us more valuable suggestions to improve us. We will do a good job in every service link, live up to your high expectations of the hotel! I hope Steigenberger Sunac Hotel Guangzhou can be your home in Guangzhou! We sincerely look forward to your visit again! Thank you! ^ ^
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Usuário convidado
Quarto Superior com 2 Camas
Hospedou-se em jan 2025
Família
4 avaliação
5.0/5
Excepcional
Publicado em 14 jan 2025
Very nice place and free upgrade to the lake view room .
Thanks so much
Traduzir
Resposta da propriedade: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only for each guest to bring a different holiday experience. We are really very moved to see your satisfaction and affirmation,We will continue to work hard to be ready for your return
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Usuário convidado
Quarto Twin Deluxe com Vista para a Cidade
Hospedou-se em dez 2024
Família
4 avaliação
4.2/5
Muito bom
Publicado em 21 jan 2025
Breakfast is very good. 24 hours Gym.
The service is good also.
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Resposta da propriedade: Dear guest, hello! Thank you for choosing Steigenberger Sunac Hotel Guangzhou! We are deeply sorry that we did not get all 5 points from you this time. We hope to have more communication and exchange opportunities with you and give us more valuable suggestions to improve us. We will do a good job in every service link, live up to your high expectations of the hotel! I hope Steigenberger Sunac Hotel Guangzhou can be your home in Guangzhou! We sincerely look forward to your visit again! Thank you! ^ ^
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Fui Fui
Quarto queen deluxe
Hospedou-se em set 2024
Família
3 avaliação
4.5/5
Ótimo
Publicado em 7 set 2024
Breakfast and room service are good. Hotel provides free shuttle bus or car to the nearest mall
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Resposta da propriedade: 尊敬的賓客,感謝您花寶貴的時間給予酒店評價,您的評價是我們服務提升的重要動力,期待您的再次光臨,融創文旅城酒店羣永遠歡迎世界各地的賓客到店遊玩,祝您身體健康,生活愉快。
Elane
Quarto Superior com 2 Camas
Hospedou-se em jul 2024
Casal
4 avaliação
5.0/5
Excepcional
Publicado em 20 jul 2024
A nice and comfortable stay. Breakfast is quite good as well. They also offer shuttle bus to and from hotel and malls.
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Resposta da propriedade: 尊敬的賓客,感謝您花寶貴的時間給予酒店評價,您的評價是我們服務提升的重要動力,期待您的再次光臨,融創文旅城酒店羣永遠歡迎世界各地的賓客到店遊玩,祝您身體健康,生活愉快。
Mark John
Quarto Deluxe - Vista para o Lago (Cama de casal)
Hospedou-se em jan 2025
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 11 jan 2025
The hotel is very close to the indoor skiing place, about 5-10 minutes' walk. The amenities are new, and the rooms are clean.
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Resposta da propriedade: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only for each guest to bring a different holiday experience. We are really very moved to see your satisfaction and affirmation,We will continue to work hard to be ready for your return
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Sami
Quarto Twin Deluxe com Vista para a Cidade
Hospedou-se em jul 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 7 jul 2024
We stayed at the Steigenberger Guangzhou for one night only due to the hotel we booked for our stay in Huadu District was fully booked as we decided last minute to stay an extra night. The hotel room were smaller than the previous one in which we stayed. But overall the staff were very nice and courteous, check in time is usually at 3pm. We arrive at the hotel around 12:30pm, think of storing our luggages in the hotel until check in. We didn't need to wait until then, the staff checked us in straight away, saying the rooms were ready. It was so nice of them. Had a lovely night at the hotel, apart from our balcony view was looking into the main entrance of the hotel courtyard. We were hoping for the back view like our previous hotel, which was beautifully lit up at night. Had a lovely surprise when we first checked into our room. Loved the welcome greeting that greeted us. Sorry that we didn't take much photos, can't upload much about the hotel. Would definitely recommend to friends and family if visiting Huadu District in Guangzhou.
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Resposta da propriedade: Dear guests, thank you for your recognition of our colleagues, looking forward to your coming again, we will continue to provide you with quality service.
Usuário convidado
Quarto Superior com 2 Camas
Hospedou-se em jun 2024
Família
6 avaliação
4.5/5
Ótimo
Publicado em 2 jul 2024
Stayed in the s. icon the first night and then this hotel the second. They are the same chain hotel but the quality of the room and cs is much friendlier and a better class in the s. Icon one. So I booked the third night back in s. Icon. The facilities are sure among all three hotels. The swimming pool are in the s. Icon and s. Hill and the kids playroom is in the s. Icon only.
This hotel is good for it's price and just a nice bed to sleep.
The pics are from my s. Icon hotel stay
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Resposta da propriedade: Dear guests, thank you for your recognition of our colleagues, looking forward to your coming again, we will continue to provide you with quality service.
Usuário convidado
Quarto Superior com 2 Camas
Hospedou-se em jun 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 23 jun 2024
We were lucky to have Vincy to greet us at the reception. She’s helpful and friendly. She kindly upgraded our room and we had a very pleasant stay.
Nice room, nice breakfast! Good vibe!
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Resposta da propriedade: Dear guests, thank you for your recognition of our colleagues, looking forward to your coming again, we will continue to provide you with quality service.
Pat@SG
Quarto queen deluxe
Hospedou-se em set 2024
Viaje com amigos
34 avaliação
5.0/5
Excepcional
Publicado em 15 set 2024
The hotel is pretty nice. Room is small spacious
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Resposta da propriedade: 尊敬的賓客,十分抱歉此次體驗未能令您滿意,我們虛心接受客人的反饋,盡一切努力進行整改提升,希望能挽回您對本店的信心,誠意邀請您再次選擇我們並看到我們的進步。
kenlimk
Quarto Twin Superior com Vista para o Lago
Hospedou-se em mai 2024
Sozinho(a)
1 avaliação
4.7/5
Incrível
Publicado em 28 mai 2024
Nice, huge and a very clean hotel. Free parking straight to guests' rooms are very convenient especially on rainy days. A bit far from the CBD and didn't connect to the Metro system yet, but got a huge sports theme mall nearby. Very helpful staff, especially 小梁 at the front desk, she helped me all the way out from checking in, telling me where to park till I need the get my supper delivery order to my room, a huge huge thanks to her.
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Resposta da propriedade: Dear guests, thank you for your recognition of our colleagues, looking forward to your coming again, we will continue to provide you with quality service.
Sheldon Cooper
Quarto Superior com 2 Camas
Hospedou-se em mai 2024
Família
3 avaliação
5.0/5
Excepcional
Publicado em 19 mai 2024
This is the second time I stayed here. We stayed here because going ski. The staffs here are all fantastically great. Super helpful. They even upgrade us to the lake side room.
Everything u need included in the room. The fridge not cold enough. But the staff so nice will bring me bucket of ice every night. We stayed here for 4 nights.
Highly recommended.
Next time I might try their other two hotels.
One small issue is they have a construction site outside It was here last Dec I came and it’s still here. It might have some noise at night and morning. Not non stop noise. But might have few big pound.
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Resposta da propriedade: Dear guests, thank you for your recognition of our colleagues, looking forward to your coming again, we will continue to provide you with quality service.
Rocket diary
Quarto Superior com 2 Camas
Hospedou-se em jun 2024
Viaje com amigos
6 avaliação
4.2/5
Muito bom
Publicado em 6 ago 2024
Good location, close to snowboard place
Best buffet breakfast I ever had
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Resposta da propriedade: 尊敬的賓客,感謝您對我們提出的建議,我們將更好地完善自己服務和設施,將更好的體驗帶給所有客户,期待您的再次到來,祝願您身體健康,生活愉快。
Cochanco
Quarto Twin Superior com Vista para o Lago
Hospedou-se em jun 2024
Viaje com amigos
9 avaliação
5.0/5
Excepcional
Publicado em 30 jun 2024
Very nice experience, nice place and kindly staff. 可叫美團外賣。
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Resposta da propriedade: 尊敬的賓客,感謝您花寶貴的時間給予酒店評價,您的評價是我們服務提升的重要動力,期待您的再次光臨,融創文旅城酒店羣永遠歡迎世界各地的賓客到店遊玩,祝您身體健康,生活愉快。