Avaliações do Hampton by Hilton Guangzhou Zhujiang New Town

Resposta da propriedade: Prezado hóspede, Primeiramente pedimos sinceras desculpas pela sua experiência em nosso hotel não ter atendido às suas expectativas. Levamos seus comentários muito a sério e pedimos sinceras desculpas por quaisquer problemas encontrados durante sua estadia. Em relação ao problema de odor do quarto que você mencionou, realizaremos imediatamente uma inspeção completa e tomaremos as medidas necessárias para garantir que nossos quartos possam proporcionar um ambiente fresco e confortável. Entendemos que uma boa estadia começa com um quarto limpo e sem odores, e melhoraremos nossos procedimentos de limpeza para garantir que todos os quartos atendam aos mais altos padrões. Lamentamos profundamente sua experiência ao solicitar uma colcha extra. Normalmente, nossa recepção e equipe de serviço respondem rapidamente às necessidades dos hóspedes. Infelizmente, desta vez não conseguimos, o que pode ter sido um atraso devido a falhas de comunicação ou outros problemas internos. Conduziremos uma investigação detalhada sobre este incidente e tomaremos medidas para melhorar a nossa comunicação interna e processos de serviço para evitar que situações semelhantes voltem a acontecer. Quanto ao problema de entrega de comida que você mencionou, entendemos que longos tempos de espera lhe causarão transtornos. Treinaremos novamente nossas equipes de recepção e serviço para garantir que possam atender às solicitações dos hóspedes de maneira oportuna e eficiente, e consideraremos a atualização de nosso sistema de serviço de entrega para melhorar a eficiência da entrega. Agradecemos por ter levantado essas questões, pois esta é uma oportunidade para melhorar nosso serviço. Se você estiver disposto, esperamos ter a oportunidade de nos comunicarmos melhor com você para entender suas necessidades específicas e fornecer uma solução satisfatória. Entre em contato com nosso departamento de atendimento ao cliente ou responda diretamente a este e-mail e entraremos em contato com você o mais breve possível. Pedimos desculpas pelo inconveniente causado a você e esperamos ter a oportunidade de atendê-lo novamente e demonstrar nossos melhores níveis de serviço.

Resposta da propriedade: Thank you for sharing the feeling of staying, the growth of Huanxiaopeng is inseparable from your encouragement and recognition. Huan Xiaopeng noticed that you did not give 5 points all praise Oh, presumably we still need to progress and improve the space, say a hundred achievements further! We will continue to work hard with your encouragement and support, I believe we will do better! We sincerely welcome you to visit Hilton Joy Inn Guangzhou Zhujiang New Town in the near future. ---- continuous efforts to Huan Xiaopeng

Resposta da propriedade: 親愛的朋友你好，感謝您對廣州珠江新城希爾頓歡朋酒店的好評和喜愛！非常高興您對歡小朋服務的稱讚。出門在外，住得舒心是每個旅者的期望，也是酒店服務的終極目標。我們會不斷努力，令旅途盡善盡美。期待再次入住歡朋酒店！歡小朋期待您的再次光臨。－－－－親切友好的小朋

Resposta da propriedade: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Hampton by Hilton Zhujiang New Town can leave you with a good memory. I look forward to your next visit and wish you all the best. ---- Warm-hearted Xiaopeng

Resposta da propriedade: Dear guests, hello!Thank you very much for your feedback. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.

Resposta da propriedade: 看到您的讚美，歡小朋很是害羞呢！服務好您是我們最大的榮幸，更值得開心的是在您的旅途中，我們能為您帶來一份温暖，能夠陪伴你度過更多快樂的時光。美好的時光總是短暫的，真誠期待朋友您的再次到來。－－－－－－－－－－－－期待您的歡小朋

Resposta da propriedade: 感謝親愛的客官，您的肯定是我們不斷前行的動力!歡小朋們一直在努力！我們酒店性價比很高喲，位置也是便利的很呢，如您在店期間有任何問題都可以隨時聯繫我們的小夥伴的，嘻嘻。。。期待您下次入住哦－－－－可愛的歡小朋

Resposta da propriedade: Dear friends, thank you very much for choosing hampten by Hilton Guangzhou Pearl River New Town Hotel, thank you for all aspects of our hotel recognition. Hotel is located in Tianhe Gangding subway station near exit D, convenient transportation, surrounding facilities. We are very happy to receive your full evaluation of our brand, but also thank you for your support of Friends Brand, your support and encouragement is our continuous development and forward momentum ~ ~ look forward to meeting you next time!

Resposta da propriedade: Thank you for sharing your stay experience, we can not grow without your encouragement and recognition. We note that you did not give 5 points to all praise oh, presumably we still have the need to improve and improve the space a hundred feet further progress! We will continue to work with your encouragement and support, I believe we will do better! We sincerely welcome you again in the near future to come to Hampton by Hilton Guangzhou Pearl River New Town Hotel!

Resposta da propriedade: We are very glad that you had a pleasant stay at Hampton by Hilton Zhujiang New Town. Your satisfaction and good comments are our greatest pride. We will take your suggestions and feedback as an important reference to improve service quality and facilities. Thank you for your support and enthusiasm, and hope to serve you again!

Resposta da propriedade: We are very glad that you had a pleasant stay at Hampton by Hilton Zhujiang New Town. Your satisfaction and good comments are our greatest pride. We will take your suggestions and feedback as an important reference to improve service quality and facilities. Thank you for your support and enthusiasm, and hope to serve you again!

Resposta da propriedade: Dear guest: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our Hilton Hampton Hotel. Welcome to visit us next time

Resposta da propriedade: Thank you for your praise for our hotel's location and service. Huan Xiaopeng is a mid-range business hotel in the Hilton family. Our toiletries, mattresses, and shower equipment are all of international standards. The hotel is located in the city center with very convenient transportation, which can meet your various travel needs. We thank you for your feedback and hope to be your first choice when you come to Guangzhou next time.

Resposta da propriedade: Dear guest, thank you very much for choosing Hampton by Hilton Guangzhou Zhujiang New Town. It is a pity that you did not get full marks for your stay this time. Huan Xiaopeng sincerely thanks you for providing us with your valuable opinions and suggestions so that we can provide better quality. customer service.I also hope that you will choose our Hampton Inn in Zhujiang New Town again next time whether you are traveling for business or coming to Guangzhou for vacation~~ We will let you see our growth~~ We look forward to meeting you next time~~~~ ----Keep up the good work Huan Xiaopeng