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1 noite
Avaliações dos hóspedes
4.3/5
456 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.4
Comodidades4.2
Atendimento4.5
Limpeza4.2
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Todas as avaliações(456)
Avaliações positivas(433)
Avaliações com fotos/vídeo(34)
Fácil de se locomover(52)
Ambiente elegante(51)
Muitas comodidades(23)
Próximo ao metrô(14)
Bem decorado(9)
Ótimo design(9)
Excelente luz natural(5)
Ótimos produtos de higiene pessoal(2)
Avaliações negativas(23)
frenchville
MR∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Hospedou-se em nov 2024
Viaje com amigos
71 avaliação
3.7/5
Publicado em 12 nov 2024
Had to ask security guard to phone manage to gain access. the beds were comfy, apartment clean, washing machine and cooking area.
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Resposta da propriedade: Dear Guest: Thank you for your affirmation of our hotel apartment bed and facilities, the security let you call the housekeeper is convenient for you to check in, because our elevator requires credit card, welcome to the next visit!亲爱的客人:感谢您对我们酒店公寓的床和设施的好评,保安让您打电话联系管家,是为了方便您办理入住手续,希望下次能得到您的五星好评,欢迎下次光临!
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ivonne8a93
Quarto de Hóspedes - Vista para a Cidade (2 camas) (Frigorífico)
Hospedou-se em nov 2024
Família
43 avaliação
2.7/5
Publicado em 6 jan 2025
Felt like an old and deteriorated apartment room with a tiny bathroom. The only good thing was the location. Its hard to find, you have to call by phone for someone to come and find you to give you a key. There is no one at the lobby to help.
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Resposta da propriedade: Dear guest,I'm extremely sorry to hear about your unpleasant experience. We truly appreciate your feedback as it helps us identify areas that need improvement. The issues you mentioned regarding the condition of the room and the check-in process are unacceptable, and we are taking immediate steps to address them.We will schedule renovations to refurbish the apartment and improve its facilities, starting with the bathroom. Additionally, we will ensure there is a staff member available at the lobby at all times to assist guests with check-in and any other inquiries.To make up for this inconvenience, we would like to offer you a discount on your next stay with us. Once again, we apologize for the trouble and hope you will give us another chance to provide you with a better experience.Best regards,[Your Name/Hotel Management]
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Meowmeow89
MR∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Hospedou-se em nov 2024
Viaje com amigos
29 avaliação
4.0/5
Muito bom
Publicado em 10 nov 2024
Difficult to find , no actual front desk, guard at the door are very unpleasant. Overall it’s okay for short term stay.
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Resposta da propriedade: 尊敬的客人,我們衷心感謝您的反饋。很遺憾聽到您在尋找我們酒店時遇到困難,並且對沒有傳統前台以及與保安的接觸不太滿意。我們會深入研究這些問題,努力改善標識指引並加強賓客服務協調工作。我們很高興酒店整體上仍能滿足您短期住宿的需求。希望您未來能考慮再次選擇我們,讓我們有機會為您提供更順暢、愉快的住宿體驗。
MAHMUT ÖZSOY
MR∙Superior Simpluxe Double Bed Room (Fridge + Washing Machine)
Hospedou-se em nov 2024
Viaje com amigos
2 avaliação
1.0/5
Publicado em 7 nov 2024
The room is very old , curtains , furnitures and very dirty and old , the room was not even little same as in pictures , they use fake pictures
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Resposta da propriedade: Dear guest, we are truly sorry to learn that your experience did not meet your expectations. We have taken note of your concerns regarding the room's condition and the disparity between the actual room and the pictures. We are currently in the process of renovating and upgrading our facilities to ensure a more accurate representation and a higher standard of comfort. Your feedback is invaluable to us, and we hope you will give us another opportunity to provide you with a better stay in the future.
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Drama Zhang
Quarto de Hóspedes (2 camas) (Frigobar)
Hospedou-se em abr 2023
Negócios
5 avaliação
5.0/5
Excepcional
Publicado em 10 mai 2023
I had a wonderful experience at the this Hotel. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! This is the perfect hotel for a weekend getaway. The downtown area on Main Street is a best kept secret and the offers everything you need if you don’t feel like venturing out. Thank you! Will recommend to my colleagues!
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Resposta da propriedade: Dear friend! Your comments are a living sign, we are proud to have guests like you, thank you for your patience and meticulous comments, can win your favor, let us feel very happy! Thank you for your wisdom and experience to act as our "good teacher and helpful friend", Hotel Jean · do better and better, let here can become a common home!! Thank you again for your good comment, we are looking forward to your visit again!
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Usuário convidado
MR∙Superior Simpluxe Double Bed Room (Fridge + Washing Machine)
Hospedou-se em fev 2023
Outros
4 avaliação
2.2/5
Publicado em 30 mar 2023
I chose this hotel because of it's proximity to the U.S. Consulate. While the pictures looked adequate enough, the reality was quite different. The room was not clean and shower was also not clean. I tried to take a quick shower, but the water was very cold. The toilet seat as all scratch up and dirty. The toilet flushing button on the wall was being held up by tape. The closet door was falling off the hinges and old. I'm glad that I took photos of the conditions in the room. I would have left this place, but I arrived late to Guangzhou and had to get very early the next day.
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Resposta da propriedade: 尊敬的賓客您好:我們對此次入住未能給您帶來舒適的入住體驗深表歉意。
Usuário anônimo
Quarto de Hóspedes - Vista para a Cidade (2 camas) (Frigorífico)
Hospedou-se em mai 2023
Família
9 avaliação
3.0/5
Publicado em 2 jun 2023
Great location, walkable distance to family mart, Lawson and foto spots of GZ TOWER. But the accommodation itself is not even reach a pass. No reception at lobby. You must have mainland phone number to make a call to the host. No wechat WhatsApp way. I saw ppl from local dun even know what to do and standing outside the locked lobby under hot weather. And the room is old and broken. The official photos are really misleading
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Resposta da propriedade: Dear guest, hello! Thank you very much for choosing our hotel. Unfortunately, this stay did not provide you with a satisfactory experience. We sincerely apologize and appreciate your valuable feedback. We strictly disinfect and clean every day, and the linen in each guest room is also changed one by one. If you need to change it or encounter any problems during your stay, you can contact us as soon as possible. We are at your service 24 hours a day. Your suggestion is a booster for our progress, and your affirmation is a milestone in our success. Looking forward to your stay at our hotel again. Wishing you a pleasant work and all the best!
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Adielfg
MR∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Hospedou-se em jan 2023
Casal
4 avaliação
4.7/5
Incrível
Publicado em 7 jan 2023
Super convenient. Very close to the main spots to visit in Guangzhou.
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Resposta da propriedade: 尊敬的賓客:感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,
Shanna Marie Bolan
Quarto de Hóspedes - Vista para a Cidade (2 camas) (Frigorífico)
Hospedou-se em jan 2023
Viaje com amigos
3 avaliação
4.0/5
Muito bom
Publicado em 22 jan 2023
location was very great
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Resposta da propriedade: 尊敬的賓客:感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,
Farid
MR∙Superior Simpluxe Double Bed Room (Fridge + Washing Machine)
Hospedou-se em jan 2023
Negócios
2 avaliação
5.0/5
Excepcional
Publicado em 26 jan 2023
Great place to stay in
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Resposta da propriedade: 尊敬的賓客:能得到您的讚許我們深感榮幸,我們會繼續努力用心服務,希望能有更多為您服務的機會。
Jimmy Isaac
MR∙Superior Simpluxe Double Bed Room (Fridge + Washing Machine)
Hospedou-se em fev 2023
Casal
24 avaliação
5.0/5
Excepcional
Publicado em 17 fev 2023
Great great great
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Resposta da propriedade: 尊敬的賓客:能得到您的讚許我們深感榮幸,我們會繼續努力用心服務,希望能有更多為您服務的機會。
Usuário anônimo
MR∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Resposta da propriedade: 尊敬的賓客您好,很抱歉入住期間給您帶來不好的體驗,您要投訴大廈的保安可以第一時間聯繫管家或物業,您聯繫一下管家告知一下您的朋友離開的時間,我們公寓都有監控的,可以調取監控核實情況,相信我們的領導可以給您滿意的答覆。
Usuário convidado
MR∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Hospedou-se em out 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 7 out 2024
服務 態度很好,國慶一家人出來旅遊,住到便宜又好的房間不多,這個我算是這幾天來最舒服的一家了
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Resposta da propriedade: 親愛的朋友您好!温馨的留言洋溢着幸福的期待,美好的回味凝聚着不褪的色彩,快樂的心情衹因您的存在,深情的牽掛傳遞着不變的情懷。正因為有您這樣的客人才會成長的更好,非常感謝您選擇並信賴我們酒店,給您留下完美的入住感受!祝願您的旅途一切順利,期待您的再次光臨~~
Usuário anônimo
MR∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Hospedou-se em set 2024
Viaje com amigos
2 avaliação
5.0/5
Excepcional
Publicado em 14 set 2024
這家旅館非常乾淨舒適,店員都非常的友好,位置很不錯,超級贊👍附近早餐選擇很多,房間真的很寬敞。
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Resposta da propriedade: 親愛的朋友您好!温馨的留言洋溢着幸福的期待,美好的回味凝聚着不褪的色彩,快樂的心情衹因您的存在,深情的牽掛傳遞着不變的情懷。正因為有您這樣的客人才會成長的更好,非常感謝您選擇並信賴我們酒店,給您留下完美的入住感受!祝願您的旅途一切順利,期待您的再次光臨~~
Usuário convidado
MR∙Elegant City-View Double Bed Room (Fridge + Washing Machine)
Hospedou-se em dez 2024
Sozinho(a)
2 avaliação
4.0/5
Muito bom
Publicado em 17 jan 2025
약간 오피스텔 건물에 몇 호실만 대여해주는 느낌으로, 중국어를 하지 못하면 호실을 찾아가는게 상당히 어렵습니다. 다행히 trip.com 측에서 한국어가 가능한 직원이 중간에서 통역을 해주어서 체크인이 가능햇습니다. 혼자 잠만 자는 정도의 용도라면 가성비는 있지만 퀄리티를 생각하면 더싸도 될거같습니다.
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Resposta da propriedade: 感謝您的點評,瞭解到您入住時的波折,我們會與公寓方溝通,爭取提供多語種的入住引導,提升品質感,不辜負您對性價比的認可。