Haikou Xinyuan Hot Spring Hotel

This Hotel Will Not Have Any Regret. Water taste is different as its from hot spring directly pump up.. Full Amenities, Nearby To All Eateries

Good breakfast and friendly staff. The first night, the room looked old, and then we were transfer to a different floor where the room has been refurbished the next day. The room has a private hot spring wooden tub and very convenient, and it was a better and brighter room, very cleaned.

The hotel breakfast, direct airport shuttle, and hot spring were nice. However, the service of the receptionist was not professional. There were many things on our reservation such as a bonus coupon, a gift of milk and fruit for 2 people, a coupon for duty free, and a free ticket to the park for 2 people, but we didn't get any of them. Because the service staff didn't give us any information about it, and we tried to ask about it, but we encountered a language barrier. Also, they immediately assumed we were Korean and asked us in Korean without even asking where we were from, which was very rude. We are Mongolians.

Counter staff were friendly and helpful. We like the accessibility of the airport bus line 1 service at the hotel, it was very convenient for a group of more than 4 persons. There's a market, supermarket and a few shopping malls nearby. Good location.

Overall a pleasant stay for us at this local hotel, which was one of the few that’s able to accommodate my wife and I plus our 3 children, in two connecting rooms. We stayed over 5 nights in this property. It served our purpose perfectly for a short stay at a convenient location served directly by a bus service with the airport. We arrived hours ahead due to changes in flight schedule, but the front desk was very generous and checked us in as soon as the rooms were ready, that's great customer service 👍 The rooms were large and well stocked with the necessary essentials including rubber slippers. There were 2 bathrooms+toilets as well as an additional standalone WC ~ more than enough for our use and made the stay even more pleasant. There was a large living room with an adjacent study area equipped with desk, chair and power outlets, that's shielded off the noise from living room - a great addition for those who needed space to get some work done. The hotel is located in a convenient location that's close to local food places and simple shopping. There's a supermarket in a building basement about two blocks away that's well stocked. You can even get a quick haircut for RMB15 in the same basement for those (guys) who don't care much about style 😂 There are LUCK IN coffee, Mixue, KFC, local eateries, street food, and restaurants all within short walk of about 200m. One thing great about this hotel is the bus transport serving Meilan airport that starts and ends at this property, costing just RMB20 per person per direction. Each hotel booking apparently entitled the guest one free ticket! We departed the hotel on this bus which took about 50 mins to reach the airport, as it made a few scheduled stops along the way and was driven at a slow steady bus speed. That perfectly solved the trouble and costs of having to book 2 taxis due to number of people and luggages, right at the hotel door step! One attraction of the hotel was the hot spring available in the bathroom via a large wooden tub, as well as one outside the hotel for guests. I saw some guests using the public pool which would involve walking out of the hotel in bathrobes and slippers onto the driveway and all. We’re not the hot spring type so no comments, but this feature may appeal to others. Some negative points that prevented the property having full 5 stars: - Erratic WiFi connection - the WiFi sometimes would have no Internet connection, randomly, it could be evening or even morning when everyone was sleeping and not many devices connected. As we had two rooms technically so there were two WiFi logins for our use. Sometimes one would work and not the other and at different times. Sometimes the connection would be lost halfway while using. It’s really irritating. We made multiple feedback but nothing had improved. - the property is really aged and a refresh is badly needed. It’s livable and generally clean for sure, but the decor, style and musky smell especially in the hallways, were unmistakable. According to the plague near the main entrance, the property was completed around the 2000s, that’s time for university graduation if this were a person😀

Hotel was good value for money and located around lots of malls and cafes which was great. Maybe a little outdated and not as clean as I would have hoped but it was a nice stay nevertheless. Highly recommend the breakfast if getting there early too!

Room is spacious and of a good size for families. Staff are friendly and helpful. Appreciate the free hot spring experience provided at the hotel and also inside each room.

This is an older type of hotel but it is good enough for all of your normal need. The bonus is that the water is from hot springs and it does make your skin nice and smooth. You won’t get that from any other hotel that doesn’t have it.

Big, modern, nice, hot pool outside