Avaliações do Gora-Onsen　Setsugetsuka-Bettei　Suiun

Fabulous place and perfect Japanese style hospitality. Great amenities, delicious food, friendly and helpful staffs - can't ask for more for a great holiday in Hakone.

It is one of the best hotel ever visited, the location is great, near to Gora station, direct bus to Gotemba premium outlet, the room is nice and clean with personal onsen, there are 3 private onsen can be used freely if available. There are even hand grind coffee equipment in the room for you to make coffee. Snack, drink, beer and all beverages are free. Their breakfast and dinner are outstanding, the dinner is 8 course cuisine, take almost 2 hours to complete. Highly recommended. Of course all the services come with a price of almost 40000 yen per person per day, but is really worth it. Will stay in the hotel again if revisit Hakone.

Very nice service n food . The hotel facilities were perfect.

you’ll have the best experience here. the room is spacious with great taste !! Services are nice too!

Excellent as usual. We went back again exactly one year after. After you surrender your shoes at the entrance, you will feel like home in the entire ryokan. Private onsen was amazing, kiseki breakfast and dinner was umai, cafes and restaurants nearby for lunch, a short stroll/climb to gora station and the bus stop that takes you to gotemba. Most importantly the staff were very hospitable and what you would expect from Japan service wise. Will not hesitate to visit again (for the 3rd time next year).

The location and the facilities are good. Very close to the train station. I went to the main hotel and was able to leave my luggage so that I don't need to walk up the hill.

Very nice, recommend

十星好評！首先是地理位置距離強羅車站只有700米，走路不到10分鐘，非常方便。翠雲是雪月花的姊妹店，雪月花距離強羅車站只有100米，每天下午1點45到5點雪月花提供去翠雲的車。 設施：這是一家日式高級旅館，從環境到房間，從服務到設施，全都是完美！房間私湯，打開就是山上天然温泉水，隨時泡湯！每層走廊還有無限量供應的水和飲料、茶包、小零食。每天晚上10點還有免費拉麪夜宵，泡湯完吃正好。 衞生：整個酒店都鋪設日式圃席，進大堂就需要脱鞋，有服務人員收好鞋子，還幫着把行李全都擦乾淨才送進房間，特別乾淨。 服務：服務絕對沒得説，還能能用銀聯，方便。 強烈推薦翠雲！

酒店位於箱根強羅電車站，上斜步行200米，約5分鐘行程，酒店有提供接駁強羅站（Gora Sta.) 6座客車，但是只按需求而不是定時派車需要頂先郵件與酒店確認； 還有要在入住前，先跟酒店確定好到店時間及晚餐時間； 男女湯風呂晚上23:00關閉，早上7-10時再度開放，10:00am 清洗風呂給下午3時前來入住的客人使用。

酒店全是榻榻米地面，進門就要拖鞋，衹要你在酒店裡，鞋子就幫你在前台保管，出門再拿給你。連住了兩晚，特別安逸舒適，很滿意。每天吃的也很豐富美味，值這個價。

預訂了一晚，在下午5時半左右於公園下纜車站落，走2分鐘便到了，男服務員有禮，英語一般，講解酒店和房間流程上有一點點不流利，但自己看簡介也沒有問題，服務員有提及可取喜歡的浴衣款式再到房間休息，但不知道是要取什麼配件😂 怕男女款有別，但最後發現就取浴衣和一條腰帶便可以了，款式都很美喔！ 休息一下後在房間浸一回私人風呂再於7點吃晚餐，晚餐很豐富！建議可選壽喜燒，吃下去好幸福的感覺❤️ 晚餐吃了一小時，知道我來慶祝生日，還送了我小禮物。大約9點到貸切風呂，沒有人的話直接進去鎖門便可以，門口資料板也可看到有沒有人在用，這個時間點人不多，分別試到2個風呂，其實分別浸個15分鐘已經很足夠。晚上10點半前有免費拉麵，味道不錯！樓層有個免費飲料小吃站，啤酒也可隨便取。 享受完整個溫泉再到陽台觀星，很震撼，都不捨得去睡….房間的床和枕頭很舒服，直接睡到天亮，預約了9點吃早餐，有西式和日式選擇，我們都選了日式，很豐盛，服務員同樣非常有禮，10點半便退房，如要乘巴士到Outlet ，走5分鐘便到巴士站，都是空車過來，可好好坐下休息☺️ 真的好喜歡這個體驗，雖然一晚收費不便宜，但一泊兩食加上私人房間風呂，能好好休息一下放空真的有能好好充電，推薦喔！

我帶着父母兩個長者一起住，訂的四人間，有一個單獨的房間有兩張床給父母住，可以安靜一點，另外兩張床是和客廳連通的，用竹簾做的隔斷。陽台有一個私湯泡池，正好在房間裏泡泡，泡累了就出來喝個茶，很適合一家人。另外房間裏除了茶具，還準備了手沖咖啡的全套器具和咖啡豆，真是很意外的驚喜了。訂的早餐和晚餐，量很足，服務很好，很舒適的度假體驗

酒店本身還可以，但是十三歲以下孩子不能入住我也是不太懂。最後導致我們一行六人分開兩個酒店入住的。入住人反饋説有抹茶體驗覺得還行

酒店環境不錯 也很乾淨 但有一點不好的就是晚上沒有人上班 晚上泡完溫泉後想出去散步 酒店不讓出去 門全部鎖了 不太自由