Avaliações do Hakone Suishoen

Atitude de serviço ruim

A very quiet and peaceful place. Great stay for family. The hotel also provides free station pick up and drop off services. The rooms we were staying were very spacious and comfortable. Each room has its own open air bath(onsen), very private, so great for people who don’t feel comfortable going to the public onsen. The breakfast is outstanding and perfect size for everyone one. You can choose either western or Japanese style breakfast. Both are delicious. Highly recommend it!

Haha a very pleasant stay here. Staff had extremely good service, private hot tub was why we chose this hotel. Food served was delicious too. The room is pricey but also comes with a few free gifts & some free drinks and snacks.

Very nice and clean, excellent services, food was great, lots of privacy

It was just average. service staff are all a bit new. the check in process is a bit slow. nothing very special about this place

The room is spacious and the service is excellent! We especially like the food (Japanese dishes) for both dinner and breakfast. We would recommend to friends and will come back again in the future.

Chose this place for the private onsen and highly reviewed meals. Meals are served in the central restaurant, will need to book meal timing for both breakfast and dinner as they serve over two rounds. Chose kaiseki dinner which felt like fine dining too. The rooms are modern, with the private onsen on rustic balcony facing the forest. The hot onsen water runs continuously into the pool, which made me think it’s really from the mountains. Do note the hotel is on the middle of a hill, so if driving, be prepared to drive along small windy roads to reach. When leaving, the hotel staff will even help to look out for oncoming cars and direct you to safely drive out of the hotel property onto the main road.

The dinner prepared by hotel is delicious Outdoor hot bath Osen is excellent

房間很大，有廳放着發熱的日式桌子。很温馨。 日式出行服和襪子木屐一整套，還有浴袍，白色的睡衣。冰箱滿滿的喜悦。 大浴場只有一個室外（小失落），但冰棍無限續讓人很開心， 温泉很贊！ 驚喜的是房間的温泉下面有溪水的聲音。 晚餐的懷時料理超讚！ 早餐有西式和日式。 遇上台灣的小姐姐鬱婷做一對一的接待，給我們講解房間和園區的所有設施，以及對晚餐也是她親自服務，跟我們説每一道菜的吃法。 有冰滴咖啡。 歡迎茶也很贊。是坐着他們來幫忙check in. 離開的時候，有專車送到小湧谷火車站

房間乾淨整潔，二樓私湯超級方便，用起來也也更加輕鬆自在。 冰箱裏貼心的準備了很多飲料，還有點心，細節滿滿

為了體驗箱根一泊二食，幾乎把箱根各個地點的酒店看了個遍，最終選擇了箱根翠松園。事實證明選的挺對，吃食很好，環境幽靜，服務人員態度熱情，來回車接車送，去各景點用箱根周遊券坐公交也很方便。非常滿意。

非常不錯的體驗，吃的好 住得好，温泉泡的舒服，公共泡池人少風景好呢！

房間清潔乾淨整潔，就是有點老舊簡樸，酒店坐落於風景秀麗的山腰進出交通不太方便，需要訂車。周圍環境幽雅安靜，周圍有幾家不錯的美術館。

酒店位於三井家的百年庭院，景色很美，環境靜謐。服務：非常周到，有專門的管家。正好趕上下雨，酒店專門準備了雨傘 餐飲：晚餐是懷石料理，早餐可以選擇洋食或和食套餐。 設施：房間帶温泉，在陽台上。床鋪寬敞，帶小朋友完全擠不到