Tupa Hotel

Quite disappointed to stay there with food, breakfast and facility.

Странное заселение: вместо запланированного номера пытались заселить в номер с видом на проходной двор (помойку). Номера давно не ремонтировались, в ванной комнате никто и никогда не убирался, полотенца - серого цвета (при заселении просили пользоваться до конца срока). Завтрак - очень скромный. В последний день даже кофе не сварили, указали на наличие растворимого. Откуда у этого отеля три звезды??? Шульгина Елена PS Фотографировать отель не хотелось, на Пасхе много удивительных мест для съемки.

類似國內的二星級酒店吧，睡一覺問題不大，早餐是真不咋地。

I really enjoyed my stay at the Tupa Hotel. The staff was great! They provided transportation to/from the airport. I went on both of their island tours, which were reasonably priced and the groups sizes were small--quite a bit smaller than some of the other groups we saw. And anything you needed, they could set up for you. They made everything so easy! The hotel itself was adequate--an older building that was kept up well. The bed was comfy, the AC worked fine (based on previous reviews, it must be new?), they had refrigerators, a small breakfast buffet, and most importantly everything was clean. The TV & wifi are only in the common area--but on Rapa Nui, who cares?! The location was perfect--in town but also on the ocean. The hotel--as well as all of Hanga Roa and Rapa Nui--felt safe. There were dogs everywhere in the town but they were all too lazy to do anything. Getting around was easy. Overall everything about the island was great, and I would recommend staying at Tupa Hotel while visiting.

I stayed at the hotel for five days. The staff was friendly but several things about this place were not good. (1) There was construction every day while I was there. It was very hard to do anything with the sound of wood cutting happening daily. (2) On the last night, I came home and the lock on my door would not work. I was locked out of my room for over 30 minutes and no one was there to help. They have no overnight front desk. It’s a little unsafe. In addition, from this experience the lock must have broke and my room was unlocked for the remainder of my trip. When I complained about it, I was told by the business owner that I was “entitled”. I did not know wanting access/help getting into my room was being “entitled”. Maybe stay here but pay with a credit card so when you are called “entitled” you can hold them accountable.

Fue una experiencia muy agradable en el hotel, todo muy acogedor el personal muy amoroso, hacen que tu estancia sea cálida. Lo mejor el desayuno muy variado es tipo buffet, además estar rodeado de naturaleza flores, esta muy cerca del centro y la costa 🐢, lo recomiendo a mil