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1 noite
Avaliações dos hóspedes
4.6/5
Muito bom
944 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.6
Atendimento4.7
Limpeza4.7
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Todas as avaliações(944)
Avaliações positivas(917)
Avaliações com fotos/vídeo(510)
Café da manhã delicioso(282)
Equipe da recepção cordial(138)
Ótimo design(121)
Excelente disposição do quarto(82)
Próximo ao metrô(82)
Ótimo restaurante(51)
Buffet delicioso(31)
Banheiro grande(25)
Avaliações negativas(27)
Usuário convidado
Quarto Individual Elegante
Hospedou-se em ago 2024
Sozinho(a)
2 avaliação
4.7/5
Incrível
Publicado em 5 set 2024
Tiny yet clean and organized room, I recommend it.
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Resposta da propriedade: Dear guests: Hello! Thank you for staying at Radisson Vega Hangzhou. I am very happy for your recognition of us. May the breeze of happiness blow open your better journey and look forward to meeting you next time.
kerokeropi
Quarto Individual Elegante
Hospedou-se em abr 2024
Sozinho(a)
21 avaliação
5.0/5
Excepcional
Publicado em 3 mai 2024
The service is excellent. The front desk team is professional and courteous! Recommended +
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Resposta da propriedade: Dear guests, thank you for your love of our hotel and service recognition. We wish you a pleasant journey.
charlene
Quarto Familiar para Famílias
Hospedou-se em nov 2024
Família
5 avaliação
4.7/5
Incrível
Publicado em 13 dez 2024
I enjoy my stay there. I would definitely recommend this to other people.
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Resposta da propriedade: Thank you for your enthusiastic review! We are delighted to hear that you enjoyed your stay at our hotel and would like to recommend it to others. Your satisfaction is our greatest honor. Our team is always committed to providing you with exceptional service and a comfortable experience. If in any respect we can do better, or you have any feedback and suggestions, we are more than welcome. Thank you again for your valuable evaluation, and look forward to the opportunity to serve you again!
Inggit Inggit
Quarto Familiar para Famílias
Hospedou-se em fev 2024
Família
2 avaliação
4.5/5
Ótimo
Publicado em 24 mar 2024
Overall it’s a great stay for me and my family. Check-in and check-out process is hassle free. The lady who helped us check-in is very nice and helpful (sorry I missed her name).
The room is spacious and all room facilities working well.
Location wise it’s near to the bus stop (just in front of the hotel) and the nearest subway station is 800-900 meters away.
Breakfast is delicious and with many options.
Anyway if I were to visit Hangzhou again, I will definitely consider staying here again. Thank you.
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Resposta da propriedade: Thank you for your appreciation on our work. It's our honor to serve you. We do hope you‘ll come to Hangzhou next time!I'm afraid that the score 4.5 you had given may be not a good resalt in Chinese OTA evaluation system, although you were satisfied in word.🤭It's our pleasure to serve you,if you could give more advices to help us by improving our work.🫡We wish you a pleasant journey in China!🤠
sssssppppp
Quarto Individual Elegante
Hospedou-se em nov 2023
Sozinho(a)
8 avaliação
5.0/5
Excepcional
Publicado em 13 fev 2024
One of the best stays in China for me. I highly recommend this hotel. The lobby staff were nice even though some of them can't fully speak english. The annuities were good and comfortable. They helped you with hotel wifi and I was mostly impressed with breakfast. They are warm and delicious 😋. Unfortunately when I was there, there were foggy days but still, the hotel provides the best service.
Ensure to select a bigger room, I booked my smallest but got a free upgrade to the 20th floor, so I was very happy. I'll definitely go back again in the future.
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6/7
Resposta da propriedade: Dear customer, thank you for your five-star review. Your satisfaction is our honor and we look forward to your next visit.
Chow Chun Leung
Quarto Individual Elegante
Hospedou-se em jul 2024
Negócios
26 avaliação
4.2/5
Muito bom
Publicado em 30 ago 2024
good location, hotel staff is very friendly and helpful.
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Resposta da propriedade: Dear valued guests: Greetings! It is an honor for us to have your choice every time, and we are delighted by your consistent support. We look forward to seeing you again soon.
Lim Sok Huang
Quarto Queen Acolhedor
Hospedou-se em jul 2024
Sozinho(a)
6 avaliação
4.0/5
Muito bom
Publicado em 31 ago 2024
Nice n friendly staff
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Resposta da propriedade: Dear guests: Hello! Thank you for staying at Radisson Vega Hangzhou. I am very happy for your recognition of us. May the breeze of happiness blow open your better journey and look forward to meeting you next time.
Resposta da propriedade: 看到客官深厚的好評,真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。杭州運河雷迪森維嘉酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇。
Resposta da propriedade: 尊敬的客人,非常感謝您的美滿評價,我們深感榮幸並心懷感激。您的滿意是我們不懈追求的目標。對於服務人員小李的專業與熱情,我們已作出特別嘉許,並將繼續努力確保每名員工皆能提供同樣出色的服務。同時,針對我們的餐飲與房間清潔,您的反饋已全數傳達至相關部門,以期在日後的服務中增添更多超越預期的驚喜。對您提出的服務與便利性的高度認可,我們深表謝意。我們期盼着您的再次光臨,繼續為您創造難忘的美好回憶。再次感謝您的寶貴建議與支持,願您一切安好。