No.1900 Gudun Road, Yuhang District, Hangzhou, Zhejiang Province, China, Yuhang District, Hangzhou, Zhejiang, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.8/5
Excelente
1749 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.8
Comodidades4.8
Atendimento4.8
Limpeza4.8
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Todas as avaliações(1749)
Avaliações positivas(1735)
Avaliações com fotos/vídeo(472)
Café da manhã delicioso(323)
Equipe da recepção cordial(209)
Quartos grandes(128)
Próximo ao metrô(81)
Vista para o jardim(42)
Ótimo restaurante(36)
Tem janelas francesas(13)
Excelente chá da tarde(10)
Avaliações negativas(14)
World wonders 探险者
Quarto King
Hospedou-se em ago 2024
Negócios
184 avaliação
5.0/5
Excepcional
Publicado em 6 out 2024
Great atmosphere. Nice and very clean hotel. Friendly service. Various delicious buffet breakfast.
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Resposta da propriedade: Dear value guest,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed the great atmosphere, cleanliness, friendly service, and delicious buffet breakfast. Your kind words mean a lot to us and we are grateful for your feedback.We strive to provide our guests with the best possible experience and we are delighted to know that we have succeeded in doing so during your stay. We hope to have the pleasure of welcoming you back soon and providing you with another memorable stay.Thank you again for choosing our hotel and for your wonderful review.Best regards,[Hotel Name]
Usuário convidado
Quarto King
Hospedou-se em abr 2024
Sozinho(a)
22 avaliação
5.0/5
Excepcional
Publicado em 2 jun 2024
Great hotel, great location. Easy access to subway into hangzhou. Lots of walkable food options. Great staff, very professional and attentive. Gym is awkward to get to but well equipped. Rooms are large bright and quiet.
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Resposta da propriedade: Dear guest, thank you for the recognition of the hotel and for inspiring Xiaopeng to move forward with a five-point praise, your encouragement is the source of our energy, Huan Xiaopeng will do better and better, looking forward to your visit again!
SEYDINA MOUHAMED
Quarto Superior com 2 Camas de Solteiro
Hospedou-se em nov 2023
Negócios
59 avaliação
3.5/5
Publicado em 17 dez 2023
Nice stay , clean and spacious . The view is perfect . The environment full of food services .
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Resposta da propriedade: Dear guests, thank you very much for choosing Hampton by Hilton Hangzhou Liangzhu. At the same time, thank you very much for your kind praise of our hotel. I'm sorry that I didn't get your five-point praise. We look forward to your next visit. We will give you a better stay experience.Thanks again.
Usuário convidado
Quarto King
Hospedou-se em out 2023
Viaje com amigos
18 avaliação
3.7/5
Publicado em 21 nov 2023
It’s all around ok
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Resposta da propriedade: Dear guest, thanks for your support of Hampton by Hilton. Little Hampton is still a little bit lost in the heart of not getting your full 5 points review, but we are still very glad to get your review of our hotel, so that we have a chance to self-check and self-improvement.Only hope that you can put aside the past grievances, continue to correct and accept the shortcomings of Little Hampton. We look forward to your continued attention and support.Best Wishes!
Resposta da propriedade: 親愛的客人,首先,衷心感謝您的寶貴反饋!您的滿意是我們最大的動力。看到您對房間升級、寬敞的佈局以及合理的價格表示滿意,我們感到非常高興,這讓我們知道我們的努力得到了認可。關於您提到的房間升級,我們非常抱歉,由於我們的溝通失誤,沒有提前告知您有升級服務,這確實是我們服務上的疏忽。我們對此表示誠摯的歉意。關於房間位置,我們非常高興您覺得去地鐵站方便,周邊環境也令您滿意。至於地鐵C口附近的超市和mall,以及外賣機器人服務,這些都是我們酒店為了提升客人體驗而特別設定的便利設施,很高興您感受到了這些貼心服務。對於早餐的反饋,我們深感抱歉,早餐的豐富程度未能達到您的期望。我們已經注意到這個問題,並已經對早餐菜單進行了調整,增加了更多種類的食物選擇,確保每位客人都能享受到更加豐盛的早餐。請您放心,我們已經對早餐問題進行了整改,並確保每位入住的客人都能享受到更加滿意的早餐體驗。再次感謝您的寶貴意見,您的滿意和舒適對我們來説至關重要。我們承諾會持續改進,為您提供更加優質的服務。期待您的再次光臨,我們定當竭誠為您服務!祝您生活愉快!
Resposta da propriedade: 歡小朋非常感謝你對我們的喜愛和鼓勵,因為你的鼓勵讓我們每一個夥伴都更加充滿了幹勁,也許只是一個温暖的笑容,一條滿意的評語,但它卻像冬日暖陽,夏日清風,給與小朋希望和動力,路上風景無數,能讓親為小朋駐足,真乃小朋榮幸 此次見面匆匆,非常期待再次與你相遇,期待更美好的故事發生!——愛你的歡小朋
Resposta da propriedade: 親愛的客人,您好!首先非常感謝您對我們酒店的寶貴評價和信任。閲讀到您的點評,我們深感榮幸,同時也為您的滿意體驗感到由衷的高興。您的評價中提到“超級新且舒服的房間”,這讓我們倍感欣慰,知道我們的努力得到了您的認可。希爾頓一直致力於提供高性價比的住宿體驗,您的肯定是對我們最大的鼓勵。早餐的豐富與乾淨也是我們一直追求的標準,很高興您在早餐環節也感受到了我們的用心。特別感謝您對4720景觀房的高度評價,我們相信良渚的美景與舒適的住宿相結合,確實能為您的旅行增添不少色彩。關於您提到的訂錯日期的小插曲,我們深感抱歉給您帶來了不便。但非常感謝您對我們前台經理Frank的認可,他的專業和耐心處理讓您順利入住,這充分體現了希爾頓的服務精神。再次感謝您的支持與信任,我們期待有機會再次為您服務,並承諾將一如既往地提供優質的服務,讓您在良渚的每一次停留都充滿温馨與舒適。祝您生活愉快,期待與您再次相遇!
Resposta da propriedade: 親愛的客人,非常感謝您選擇入住我們擠兑俺,並且在您的點評中給予了我們如此高的評價。我們非常高興能夠為您提供便捷的地理位置、優質的服務和舒適的環境。我們的員工一直致力於為客人提供最好的服務,讓您感受到家的温暖和舒適。我們也很高興您喜歡我們的早餐和空中花園,我們會繼續努力提供更好的服務和設施,讓您的下次入住更加愉快。再次感謝您的支持和肯定,期待您的再次光臨。
Resposta da propriedade: 親愛的客人,首先,非常感謝您對我們希爾頓歡朋酒店的寶貴評價!您的滿意是我們最大的動力。閲讀您的點評,我們深感榮幸,您對酒店的高層景觀餐廳和優越地理位置的讚賞讓我們倍感欣慰。我們很高興聽到您認為酒店是希爾頓歡朋系列中的高配之選,並且對23年新開業的事實表示認可。寬敞的房間空間和優質的服務讓您感到滿意,這讓我們深知我們的努力沒有白費。您的評價中提到價格合理,性價比高,這對我們來説是非常寶貴的肯定。我們承諾將繼續保持這樣的高標準,為每一位入住的客人提供温馨舒適的住宿體驗。再次感謝您的支持與信任,您的滿意是我們不斷前進的方向。如果您未來還有機會再次光臨,我們期待着再次為您服務,並希望您能繼續分享您的寶貴意見。祝您生活愉快,期待與您再次相聚!