Plaza of Westcity Hotel

Avaliações do Plaza of Westcity Hotel

Plaza of Westcity Hotel

No.262 Wantang Road, Xihu District, Hangzhou, Zhejiang, 310012, ChinaVer detalhes do hotel
Plaza of Westcity Hotel
Plaza of Westcity HotelPlaza of Westcity HotelPlaza of Westcity Hotel
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1 noite

Avaliações dos hóspedes

4.3/5
615 avaliação
Avaliações verificadas
Agradável e bem localizado4.3
Comodidades4.3
Atendimento4.4
Limpeza4.4
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Todas as avaliações(615)
Avaliações positivas(588)
Avaliações com fotos/vídeo(44)
Excelente localização(45)
Fácil de se locomover(39)
Ambiente elegante(29)
Isolamento acústico médio(19)
Equipe da recepção cordial(19)
Muitas opções de refeição(17)
Quartos grandes(9)
Retornou várias vezes(6)
Avaliações negativas(27)
Fabrice Florent
Bailisha Twin Room
Hospedou-se em jun 2023
Sozinho(a)
39 avaliação
2.5/5
Publicado em 8 jul 2023
Not too bad. Quite clean. But a collection of disagreements: - An employees at the front desk took a picture of me with her own phone during the check-in process, which is barely legal. - There was a cigarette butt in the trash of my room when I moved in. - There are no free sleepers available. Instead, you can buy some for 25rmb. Being so stingy is a sign that the hotel does not really care about the customers. - At the breakfast, they dare calling "coffee" a drink that is everything but coffee. - They called me 30 minutes before the check-out time to ask me to leave...
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Resposta da propriedade: Dear customer, we apologize for any inconvenience or unsatisfactory service experience caused to you. We will recognize I sincerely summarize your feedback and continuously improve the quality of service. I look forward to your next visit.
Hana Ngo
Quarto Básico(Sem janela)(cama queen size)
Hospedou-se em jul 2023
Viaje com amigos
6 avaliação
4.0/5
Muito bom
Publicado em 11 ago 2023
It is an okay hotel to stay in—nothing to compliment on, but also nothing to complain.
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Resposta da propriedade: Dear guests: welcome to bailisha Hotel .Your love is the driving force for us to continuously improve our service. We will make unremitting efforts to bring more comfortable experiences to our guests. We hope that Bailisha Hotel will become the first choice for your business trip to Hangzhou. Sincerely look forward to your stay again!
Fara123
Quarto empresarial duplo
Hospedou-se em jun 2023
Sozinho(a)
4 avaliação
1.5/5
Publicado em 19 jun 2023
I have stayed at this hotel last year and it was decent. Since then it has deteriorated a lot in terms of hygiene and service. My room was very uncomfortable. It was stuffy, the toilet smelled as if it hadn’t been cleaned properly and the shower looked horrible. I asked them to clean my room- when I got back it smelled worse than before and they just threw the sheet onto the bed without making it properly. The girls at the front desk are not very friendly or helpful either. I will never use this hotel again. 我去年一直住在这家酒店,它很不错。从那时起,它在卫生和服务方面恶化了很多。我的房间很不舒服。那里很闷,厕所闻起来好像没有好好打扫过,淋浴看起来很糟糕。我让他们打扫我的房间——当我回来时,房间闻起来比以前更难闻,他们只是把床单扔到床上,没有做好。前台的女孩们也不是很友好,也不是很乐于助人。我再也不会使用这家酒店了。
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Resposta da propriedade: Dear guests: Thank you for coming to Hangzhou Bailisha Xicheng Hotel and making your valuable comments. The hotel is a boutique business hotel. It is a pity that the hotel failed to bring you a pleasant stay experience. Meticulous and warm high-quality service is the survival way of the hotel. At the same time, we will strengthen staff training and strengthen the training of operating procedures of corresponding departments. We also hope that you can see our progress in your next stay. All the staff of the hotel wish you a happy life! Look forward to your coming again! 尊敬的宾客:感谢您光临杭州百利沙西城酒店并发表宝贵评论,酒店属于精品商务型酒店,非常遗憾酒店没能带给您愉悦的入住体验。细致温馨的高品质服务是酒店的生存之道,同时我们定会加强员工培训,抓强相应部门的操作程序培训,也希望您的下次入住可以看到我们的进步,酒店全体员工祝您生活愉快!期待您的再次光临!
Rap DarkKnight
Business Standard Room
Hospedou-se em abr 2023
Negócios
4 avaliação
4.0/5
Muito bom
Publicado em 12 abr 2023
A good place in a nicw location. I had booked an overnight stay since i had a meeting the following day. Checked in at 10 in the evening and so far the Frontdesk was very accomodating
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Resposta da propriedade: Dear guests: Thank you very much for choosing to stay in the West Side Hotel in Bailisha. It is a great honour for you to make you feel satisfied. It is our unanimous pursuit to serve every guest well, and carefully do a good job in every detail to satisfy guests. Whether you are on business trips or travelling, you are welcome to choose us. I wish you all the best in your work!
Delion
Business Standard Room
Hospedou-se em mar 2023
Viaje com amigos
14 avaliação
4.5/5
Ótimo
Publicado em 20 mar 2023
The service was good, with no issues. Cleanliness is top-notch. The only issue was that the food was not that great. The food was tasteless.
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Resposta da propriedade: 尊敬的賓客,非常感謝您的入住和點評!有您這樣細心地客人是對我們的督促,也使我們不斷發現工作中的不足,獲得改進和進步。非常遺憾您在店期間未能達到您所需的期望,酒店深表歉意。再次衷心的祝您生活愉快,身體健康!
Usuário convidado
Quarto Standard Básico
Hospedou-se em jul 2023
Sozinho(a)
3 avaliação
3.0/5
Publicado em 28 jul 2023
Ended up here because other hotels in the area were unable to host foreigners. Everything here was fine.
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Resposta da propriedade: Dear guests: Thank you very much for staying in ourBailisha hotel and giving y our comments. We will make persistent efforts to get yo ur five-star praise. Look forward to coming again a nd have a nice trip!
JHLSHA
Bailisha Double Bed Room
Hospedou-se em jun 2023
Viaje com amigos
11 avaliação
4.0/5
Muito bom
Publicado em 20 jun 2023
Standard Chinese hotel. No problem to check-in. Location is good if you want to be in that area.
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Resposta da propriedade: Dear guests: Thank you very much for choosing to stay in the West Side Hotel in Bailisha. It is a great honour for you to make you feel satisfied. It is our unanimous pursuit to serve every guest well, and carefully do a good job in every detail to satisfy guests. Whether you are on business trips or travelling, you are welcome to choose us. I wish you all the best in your work!
Usuário convidado
Quarto Standard Básico
Hospedou-se em mai 2023
Viaje com amigos
3 avaliação
5.0/5
Excepcional
Publicado em 26 jun 2023
Nice hotel, very close to the bars. Staff is a bit strict so always take your passport with you or they won't let you in even after checking in.
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Resposta da propriedade: Dear guests: Thank you for your perfect comment. Your love is the driving force for us to continuously improve our service. We will make unremitting efforts to bring more comfortable experiences to our guests. We hope that Bailisha Hotel will become the first choice for your business trip to Hangzhou. Sincerely look forward to your stay again!
Usuário convidado
Quarto Standard Básico
Hospedou-se em mai 2023
Viaje com amigos
5 avaliação
5.0/5
Excepcional
Publicado em 27 mai 2023
Perfect location. All the visiting places are nearby. Well cleaned hotel. Peaceful environment. Subway stations are also very close to hotel hardly 1km. Recommend for international friends
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Resposta da propriedade: Dear guests: Thank you very much for choosing to stay in the West Side Hotel in Bailisha. It is a great honour for you to make you feel satisfied. It is our unanimous pursuit to serve every guest well, and carefully do a good job in every detail to satisfy guests. Whether you are on business trips or travelling, you are welcome to choose us. I wish you all the best in your work!
Alexander
Quarto Básico(Sem janela)(cama queen size)
Hospedou-se em mai 2023
Sozinho(a)
2 avaliação
5.0/5
Excepcional
Publicado em 7 jul 2023
The service was nice and prompt and the room was reasonably clean. I would definitely stay there again, it was very convenient.
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Resposta da propriedade: Dear guests: Thank you for your perfect comment. Your love is the driving force for us to continuously improve our service. We will make unremitting efforts to bring more comfortable experiences to our guests. We hope that Bailisha Hotel will become the first choice for your business trip to Hangzhou. Sincerely look forward to your stay again!
Callum 卡勒姆
Quarto empresarial duplo
Hospedou-se em abr 2023
Sozinho(a)
3 avaliação
5.0/5
Excepcional
Publicado em 17 jul 2023
Really enjoyed my stay here, the room was very comfortable and perfect for a short stay in the city. Location was convenience, close to a lot of tourist spots, although a bit of a journey from the airport. Would recommend if travelling for a few days.
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Resposta da propriedade: Dear guests: Hello! Thank you very much for choosing Hangzhou Bailisha Xicheng Hotel. Thank you for your perfect comment. It has always been the unchanging purpose of Bailisha to make every guest stay satisfied and comfortable. We will continue to make efforts and make continuous progress. I hope the hotel will become the first choice for your business trip to Hangzhou. Sincerely look forward to your stay again!
Khulani Mabuza
Quarto Básico(Sem janela)(cama queen size)
Hospedou-se em abr 2023
Sozinho(a)
2 avaliação
4.2/5
Muito bom
Publicado em 5 jun 2023
Decent place to stay if you are on a budget. Many restaurants and western style bars around. The hotel is within walking distance of a subway stop as well as a shopping mall. Recommended for a simple night or 2.
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Resposta da propriedade: Dear guests: Thank you very much for choosing to stay in the West Side Hotel in Bailisha. It is a great honour for you to make you feel satisfied. It is our unanimous pursuit to serve every guest well, and carefully do a good job in every detail to satisfy guests. Whether you are on business trips or travelling, you are welcome to choose us. I wish you all the best in your work!
Miranda
Quarto Standard Básico
Hospedou-se em mar 2023
Sozinho(a)
3 avaliação
4.7/5
Incrível
Publicado em 8 abr 2023
The room is super tiny. Very warm and dark but in a good way. Bedding is nice but the AC..I don't know, it kinda works. The shower works good and I like the bathroom. Definitely gonna use this hotel again, the location is pretty cool and close to a whole lot of places. Officially my only go to hotel in Hangzhou forever.
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Resposta da propriedade: Hello! Thank you for staying at Bailisha Xicheng Hotel. Your satisfaction and comfort are our unchanging aims. I hope we can provide you with better service next time and make you satisfied. I wish you: all your wishes come true!
Brito
Quarto Standard Básico
Hospedou-se em abr 2023
Viaje com amigos
41 avaliação
4.5/5
Ótimo
Publicado em 23 abr 2023
The hotel is nice , but you can listen the people snoring from the other room!!!!!
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Resposta da propriedade: Distinguished guests: Hello! Thank you very much for choosing Bailisha Xicheng Hotel. First of all, I apologize for not giving you a very pleasant stay experience. The hotel has a variety of room types to choose from, and at the same time, you can give us feedback as soon as possible when you book anything during check-in, and we will handle it as soon as possible. I wish you a happy life!
Divane
Quarto Standard Básico
Hospedou-se em jan 2023
Negócios
63 avaliação
4.5/5
Ótimo
Publicado em 14 jan 2023
It is nice convenient hotel. Back street also has many restaurant available . Clean and big room.
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Resposta da propriedade: Dear guests: Thank you very much for choosing to stay in the West Side Hotel in Bailisha. It is a great honour for you to make you feel satisfied. It is our unanimous pursuit to serve every guest well, and carefully do a good job in every detail to satisfy guests. Whether you are on business trips or travelling, you are welcome to choose us. I wish you all the best in your work!