Avaliações do LESTIE HOTEL

Everything was perfect. Room is clean and staff are very helpful even there are language barrier. Staff automatically use google translate for communications with me. Awesome service. Nice view from my room

Exceptionally good service provided by Xiao Peng (小彭) and Xiao Xu (小徐). [The People] Xiao Peng always engage us and made us feel at home. You can see that she is genuinely passionate about her job. She informed us of the complimentary afternoon tea (from 2pm) and complimentary noodles for supper (from 10pm). Xiao Xu helped us with our check in and was very efficient. He also gave us some souvenirs on our last day and asked about our experience in Hangzhou. [The Hotel] Extremely comfortable and clean room. Love the open concept (1 door for the shower & toilet area). Pyjamas was thoughtfully provided as well. The most surprising part is that they even provide make up remover, face cleanser, garment detergent. 👍🏻 Free flow bottled water placed in the lobby and the lift area on each floor. Most hotels charge you for extra water but they don't. The location is very near West Lake. Not too sure about the transportation accessibility as I took Didi (taxi) all the time. 10/10 will book LESTIE HOTEL again when I revisit hangzhou. Highly recommend if you are considering to book this hotel.

Great location if you want to go to the stadium, not much else around, breakfast not great selection, rooms nice and big and very clean

Lovely clean and spacious rooms over looking the sport stadium! Loved the pajamas! Good variety breakfast including donuts and waffles.

Very nice service. Special thank Little dragon for very nice smile and service.

The staff were very accommodating. My room was upgraded as the booked room was too close to the lifts and they felt it would bother me. The only downside was the airconditioning did not cool the room down. The room temperature was too hot to be comfortable. Overall a good stay!

We stayed here for a few days in October and had such a good experience. The front desk staff were very friendly and helpful and the room was very clean and comfortable. The breakfast buffet was very delicious and one of the best I've had. This hotel is located by several good restaurants and really close to subway stations as well. I highly recommend this hotel!

They don't know how to register foreign guest's

excellent service!

Great service, nice room.

Amazing hotel

Nice hotel

提前半個月約定了幾天，還比當天定的貴100元左右一晚，沖涼房衞生一般，排水有問題，洗個頭就積水流出門外，空調無法控制，有時27、28度，有時21度。完全不值得400多的酒店價格。

為了看女排世俱杯預訂的酒店，步行10分鐘到黃龍體育館入口，非常方便。早餐品類也不錯。特別要提出表揚的是，酒店李經理特別貼心和熱情！25年世俱杯還會再來住！