Nade ShiJia

Slightly far from the nearest subway but we took as as a stroll 😊 Alas, the paid view moment for west lake view only lasted during check out, weather plays a part though…

The room have nice view looking over the city and westlake. Nice spread of breakfast in the morning with nice view of the busy street. Recommended stay at the hotel. Good service by Yvonne and Chen CC.

quick check -in and check-out. Hotel staff are polite. Good location with many local restaurants nearby. Many bus routes just step away from the hotel, metro within 15 minute walking distance .

The rooms were clean and incredibly cozy, the highlight of my stay was undoubtedly the breakfast. It was a delightful culinary experience with a wide array of options to choose from. The quality and variety of food exceeded my expectations, and the staff's attentiveness made the experience even more enjoyable. I couldn't have asked for a better place to stay during my visit, and I highly recommend it to anyone looking for an enjoyable and memorable hotel experience.

Good breakfast, very nice service I the restaurant. Smelly room.

Had a great time in Hangzhou. Our experience was good apart from parking space issue as parking was full when we reached. We had to park in different plaza across the road although the parking was payed by hotel. Rooms were clean. Not so big rooms. Overall it was ok. Breakfast was really nice and had a lot of options.

Group of 9 people. Hotel reception is quite unorganized and gives wrong room card, which needs to be taken back by other guests of the hotel. This leaded to a long waiting time while check in, which could be avoided if the staff would check the names of the guests correctly. The reception was calling one of us in the late evening (9-10pm) several times to clarify different information about the arrival city to China and visa related information (foreigners). This should have been checked while check in and not via several phone calls. The reception avoids to speak English and talks mandarin to our group members. I found a long red finger nail in the bathroom. The toilet has some problems. Breakfast is ok.

進門一股奇怪的味道，即便窗户已經打開了，聞起來不舒服。 衞生間也臭臭的，即便表面看起來都很乾凈。 機器人送外賣到門口的服務很不錯。 室內的中央空調竟然不能開，衹有室外温度高於26度才行。然後我一大早被太陽曬得，屋內温度都28度了，熱的直冒汗。四星級酒店的服務配置驚艷到我了！最後貼心的給了我颱風扇！ 早餐8：30去吃，基本沒啥了，剩下能吃的味道都一般般。

來杭州基本都會選擇納德，酒店位置不錯交通方便，周邊地鐵步行五分鐘也能到。Bonnie服務不錯，每次都會提前幫忙安排房間，房間的床品很舒服，房間內很安靜，睡眠淺也不容易被打擾。酒店整體是橄欖形，也沒有邊角房，很不錯。酒店的價格相對於周邊酒店來説還是比較有性價比的。