Avaliações do Nade ShiJia
Nade ShiJia
No. 2 hushu South Road, Gongshu District, Hangzhou, Zhejiang, 310006, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.7/5
Excepcional
2776 avaliação
Avaliações verificadasAgradável e bem localizado4.7
Comodidades4.6
Atendimento4.6
Limpeza4.7
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Todas as avaliações(2776)
Avaliações positivas(2704)
Avaliações com fotos/vídeo(979)
Café da manhã delicioso(463)
Fácil de se locomover(294)
Retornaria(169)
Localizado no centro(105)
Equipe da recepção cordial(71)
Boas vistas(51)
Buffet delicioso(32)
Tem janelas francesas(29)
Avaliações negativas(72)
jjtan07
Quarto Queen com Vista do Lago
Hospedou-se em abr 2024
Família
3 avaliação
Incrível
Publicado em 29 abr 2024
Slightly far from the nearest subway but we took as as a stroll 😊
Alas, the paid view moment for west lake view only lasted during check out, weather plays a part though…
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Resposta da propriedade: Dear guest, hello! Thank you very much for choosing us and giving us a good comment, your recognition of us makes us feel very happy! The location of the hotel is excellent, both transportation and dining are very convenient. When you come to our hotel, you will feel as warm as home, and it is our pleasure to bring you a good service experience! Your affirmation makes us feel that every effort is worth it! Looking forward to seeing you again
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Usuário convidado
Quarto Especial com Cama Queen Size
Hospedou-se em out 2023
Sozinho(a)
13 avaliação
Excepcional
Publicado em 25 out 2023
The room have nice view looking over the city and westlake. Nice spread of breakfast in the morning with nice view of the busy street. Recommended stay at the hotel. Good service by Yvonne and Chen CC.
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Resposta da propriedade: Dear guest: Hello! It's a great honor to bring you a satisfactory accommodation experience. Your satisfaction is the driving force of the hotel's continuous development. As an old four-star hotel, we strive to provide personalized high-quality service for each guest and provide each guest with a more comfortable stay experience. I wish you a happy life!
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Peimeng
Quarto Especial com Cama Queen Size
Hospedou-se em mar 2024
Casal
8 avaliação
Muito bom
Publicado em 9 abr 2024
quick check -in and check-out. Hotel staff are polite. Good location with many local restaurants nearby. Many bus routes just step away from the hotel, metro within 15 minute walking distance .
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Resposta da propriedade: Dear guests, thank you very much for your praise and love of Nader Family Hotel in Hangzhou! Xiaobian is very happy to see your recognition of the hotel. Going out and being comfortable is the expectation of every traveler and the goal of our hotel service. The hotel will make continuous efforts to provide you with more impeccable professional service and detailed experience, making your trip perfect. I look forward to your choosing to stay at Nader Family Hotel in Hangzhou again!
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Dragan S
Quarto Especial com Cama Queen Size
Hospedou-se em ago 2023
Família
16 avaliação
Excepcional
Publicado em 10 out 2023
The rooms were clean and incredibly cozy, the highlight of my stay was undoubtedly the breakfast. It was a delightful culinary experience with a wide array of options to choose from. The quality and variety of food exceeded my expectations, and the staff's attentiveness made the experience even more enjoyable. I couldn't have asked for a better place to stay during my visit, and I highly recommend it to anyone looking for an enjoyable and memorable hotel experience.
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Resposta da propriedade: Dear Guest, Hello! Thank you very much for choosing US Nader Grand Hotel and give us good comments, your affirmation to us let us feel gratified! The location of the hotel is excellent, both transportation and catering are very convenient. Come to our hotel you will feel like a return to their own home as warm, to bring you a good service experience, is our honor! Your affirmation makes us feel that every effort is worth it! Look forward to seeing you again
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GAMEZ BOHORQUEZ
Quarto standard
Hospedou-se em out 2023
Família
1 avaliação
Muito bom
Publicado em 25 out 2023
Good breakfast, very nice service I the restaurant. Smelly room.
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Resposta da propriedade: Dear guests, thank you for choosing to stay at Nadeshijia Hotel in Hangzhou and taking your precious time to give comments on the hotel. We are deeply sorry for the bad experience caused by the hotel. We will record the problems you have reported and rectify them immediately, and we will report them to relevant departments for rectification. We are deeply sorry for the bad experience caused by the hotel, and hope that you will get a perfect experience when you come to stay next time.
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Zia Ch
Deluxe Double Bed Room With Panoramic Glass View
Hospedou-se em jun 2023
Família
8 avaliação
Muito bom
Publicado em 15 jul 2023
Had a great time in Hangzhou. Our experience was good apart from parking space issue as parking was full when we reached. We had to park in different plaza across the road although the parking was payed by hotel. Rooms were clean. Not so big rooms. Overall it was ok. Breakfast was really nice and had a lot of options.
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Resposta da propriedade: Dear guests, thank you very much for your praise and love of Nader Family Hotel in Hangzhou! Xiaobian is very happy to see your recognition of the hotel. Being comfortable when going out is the expectation of every traveler and the goal of our hotel service. The hotel will make continuous efforts to provide you with more impeccable professional service and detailed experience, making your trip perfect. I look forward to your choosing to stay at Nader Family Hotel in Hangzhou again!
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Usuário convidado
Quarto Queen Empresarial
Hospedou-se em abr 2023
Viaje com amigos
2 avaliação
Publicado em 4 abr 2023
Group of 9 people.
Hotel reception is quite unorganized and gives wrong room card, which needs to be taken back by other guests of the hotel. This leaded to a long waiting time while check in, which could be avoided if the staff would check the names of the guests correctly.
The reception was calling one of us in the late evening (9-10pm) several times to clarify different information about the arrival city to China and visa related information (foreigners). This should have been checked while check in and not via several phone calls.
The reception avoids to speak English and talks mandarin to our group members.
I found a long red finger nail in the bathroom. The toilet has some problems.
Breakfast is ok.
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Resposta da propriedade: 您好，感謝您選擇納德大酒店，首先對您遇到的種種不便，表示深深的歉意，今後我們會加強員工培訓和監督。我們一直致力於為賓客提供人性品質，真摯關愛的優質服務，再次謝謝您的點評！
Woshiqianbi
Deluxe Double Bed Room With Panoramic Glass View
Hospedou-se em mar 2025
Viaje com amigos
10 avaliação
Publicado em 2 mar 2025
這麼熱的天氣，空調竟然沒有製冷….？連個風扇都沒有、也沒有先通知。沒空調就算了，想喝個冰水要個冰塊，拿了一個自己都不知道能不能食用的給我….？真是莫名其妙的地方。停車也沒地方停，問了説對面停車場沒有合作付了100元停車費，又跟攜程説有合作？雙面手法被這酒店玩的很厲害。
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Nuli
Quarto Especial com Cama Queen Size
Hospedou-se em fev 2025
Negócios
18 avaliação
Publicado em 17 fev 2025
之前來杭州經常入住這家酒店，是我比較喜歡的酒店，早餐挺豐盛（拌麪）特好吃。這次體驗感很差，晚上20:20入住，到房間後致電前台加送兩瓶水，送水的大姐阿姨黑着臉，態度很差水給我一聲不吭（可能是影響她休息？），浴巾上有很多發頭，晚上洗完澡後睡覺第二天起來床頭地毯全是水，拖鞋裡是水，一不小心踩進水潭感覺，很難受很難受，真的是太差了，衣服也濕了。這樣的感覺下次不想來了！
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Resposta da propriedade: 尊敬的賓客，衷心感謝您的坦誠分享！納德始終銘記每位客人的信任，此次因服務細節疏漏讓您倍感困擾，我們深表歉意。您提及的衞生、服務態度及客房問題已悉數記錄，團隊定以嚴謹態度溯源優化。懇盼未來仍有幸邀您重歸，以煥新面貌重拾您心中的信賴。祝您諸事順意，靜待機緣！
Usuário convidado
Quarto standard
Hospedou-se em fev 2025
Negócios
3 avaliação
Excepcional
Publicado em 12 fev 2025
前台小姐姐她總是帶着甜甜的微笑，服務超級熱情，不管是辦理入住還是解答問題都又快又好，讓人感覺特別親切。
還有禮賓部小夥伴Alan他的服務特別貼心，幫忙拿行李特別積極主動，還能給很棒的旅遊建議: 還熱情地給我介紹西湖名勝風景以及杭州周邊好玩的好吃的地方，給人不一樣的感覺，超讚的服務體驗！下次旅遊或出差一定還會再來納德。
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Resposta da propriedade: 非常感謝您選擇下榻納德世家酒店，並抽出寶貴時間與我們分享如此細緻的入住體驗！您的認可對我們而言是莫大的鼓勵，也是我們持續提升服務品質的動力。無論您再次為山水而來，或是為商務駐足，我們都將傾力為您締造更美好的回憶。期待與您在西湖畔重逢，祝您生活常伴美好！
Usuário convidado
Quarto standard
Hospedou-se em fev 2025
Família
21 avaliação
Incrível
Publicado em 4 fev 2025
房間隔音效果好，雖然看不到西湖，但是北面很安靜。房間裏就能看到環球中心。酒店離地鐵站較近，出行方便。周邊有自然博物館，科技博物館，省博，離武林門碼頭也很近，地理位置得天獨厚！過年出遊，早餐供應豐富。出行前衝著旅拍訂的，但是到了被告知過年放假……雖能理解，但是建議酒店提前註明，避免產生不好體驗感
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Resposta da propriedade: 尊敬的賓客您好，感謝您選擇入住杭州納德世家大酒店並抽出您寶貴的時間給予酒店點評，對於酒店給您造成的不好體驗我們深感抱歉，我們會對您反映的問題記錄並立馬整改，我們會反映給相關部門進行整改。對於酒店給您造成的不好體驗我們深感抱歉，希望您下次來入住時可以得到完美的入住體驗
Xiaoxiongbaobao0816
Quarto Especial com Cama Queen Size
Hospedou-se em jan 2025
Viaje com amigos
20 avaliação
Excepcional
Publicado em 2 fev 2025
早餐不錯🎉
環境：環境乾淨 離杭州中心杭州大廈很近
這次出差入住杭州納德酒店，體驗感真的超棒！酒店地理位置絕佳，出門就有地鐵站，周邊商場、美食街一應俱全，交通便利，不管是出行還是購物都很方便。一進酒店大堂，就能感受到濃濃的江南韻味，裝修典雅大氣，服務人員熱情周到，辦理入住手續迅速又高效。房間寬敞明亮，佈置温馨，床鋪柔軟舒適，睡了個好覺。浴室乾濕分離，衞生條件也很好，洗漱用品齊全，品質上乘。酒店的早餐種類豐富，中西式都有，味道也很不錯。健身房、游泳池設施完備，入住期間還去體驗了一下，放鬆身心。這次入住的體驗非常好，以後來杭州還會選擇這裏！
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Resposta da propriedade: 非常感激您下榻納德世家大酒店並留下這麼高的評價。無論海角與天涯，大抵心安即是家。我們或許沒有過高的天賦，但肯於靜心努力，為朋友們創造儘可能的隨意的舒適，和淺淡的歡喜。我們的努力最真實，朋友的信任最心安。願未來的日子我們能繼續有機會向您問早安！靜候您的再次光臨！
LianheshandianII
Quarto Especial com Cama Queen Size
Hospedou-se em fev 2025
Negócios
9 avaliação
Excepcional
Publicado em 23 fev 2025
設施：還挺不錯的，健身房，自助洗衣機很棒。
衞生：挺好的，雖然酒店老一點。
環境：環境很好
服務：很好，很棒，東西不小心丟掉縫隙裏，及時來幫忙拿出來了
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Resposta da propriedade: 尊敬的賓客：感謝您選擇納德世家並分享入住體驗！很高興酒店完善的配套設施與整潔環境能為您帶來舒適體驗，您對服務細節的認可是我們前行的最大動力。您提及的遺失物品事件是我們的榮幸，及時為賓客排憂解難是團隊應盡之責。無論商務出行或休閑之旅，納德世家始終是您温暖的港灣。誠摯期待與您的再次相遇，祝您生活順遂，萬事皆宜！
Usuário convidado
Quarto Especial com Cama Queen Size
Hospedou-se em dez 2024
Casal
25 avaliação
Excepcional
Publicado em 9 fev 2025
這家酒店真是令人驚喜！從踏入大堂的那一刻起，就被其優雅而現代的設計所吸引。房間寬敞明亮，床品舒適，讓人一夜好眠。最令人印象深刻的是酒店的服務，leo都面帶微笑，態度親切，讓人感到賓至如歸。早餐種類繁多，品質上乘，滿足了我的各種口味。此外，酒店的地理位置也非常優越，周邊交通便利，購物、美食應有盡有。總之，這次入住體驗非常棒，強烈推薦給正在尋找高品質住宿的朋友們！
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Resposta da propriedade: 非常感謝您抽出寶貴時間為我們提供好評。您的肯定是我們前進的動力，我們將一如既往地提供優質服務，確保每位客人在我們納德世家都能享受到舒適愉快的住宿體驗。
Usuário convidado
Quarto Especial com Cama Queen Size
Hospedou-se em fev 2025
Família
3 avaliação
Excepcional
Publicado em 9 fev 2025
這次入住杭州納德世家酒店的體驗非常愉快！酒店地理位置優越，交通便利，距離西湖景區和市中心都很近，無論是商務出行還是旅遊都非常方便。
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Resposta da propriedade: 非常感謝您抽出寶貴時間為我們提供好評。您的肯定是我們前進的動力，我們將一如既往地提供優質服務，確保每位客人在我們納德世家都能享受到舒適愉快的住宿體驗。
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