Avaliações do West Lake State Guesthouse
West Lake State Guesthouse
No. 18 Yanggong Causeway, Xihu District, Hangzhou, Zhejiang, 310007, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.8/5
Excelente
5096 avaliação
Avaliações verificadasAgradável e bem localizado4.9
Comodidades4.7
Atendimento4.8
Limpeza4.8
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Todas as avaliações(5096)
Avaliações positivas(5045)
Avaliações com fotos/vídeo(2318)
Ambiente elegante(1366)
Café da manhã delicioso(394)
Vista para o lago isolado(265)
Ótimo restaurante(167)
Buffet delicioso(164)
Ótimo para crianças(138)
Oferece translado de ida/volta(76)
Avaliações negativas(50)
Usuário anônimo
Building No.7 Courtyard View Double Bed Room
Hospedou-se em fev 2025
Negócios
4 avaliação
Excepcional
Publicado em 25 fev 2025
Beautiful hotel located right at the west lake. Amazing garden, the restaurant is great. Room is big very good view. Highly recommended
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Resposta da propriedade: 尊敬的賓客：您好！衷心感謝您的完美評價和選擇西湖國賓館作為您旅程的一部分~我們非常高興能夠聽到您的滿意與歡欣，您的反饋是激勵我們持續提升服務品質的重要動力，我們會將這份感激化為行動，確保每一次相遇都超越期待。期待您下一次的光臨！
Usuário anônimo
Courtyard View Room - Double Bed
Hospedou-se em jan 2025
Sozinho(a)
5 avaliação
Excepcional
Publicado em 22 jan 2025
Amazing hotel, best stay in my trip to China. It’s worth every second. The food is great, the location is incredible, and the beds are really comfortable. Totally recommended.
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Resposta da propriedade: Dear guest: Thank you for your stay and giving it a perfect rating. I hope the unique geographical location of the State Guesthouse and the perfect combination of national guest style and standardized services can leave you with unforgettable memories during your vacation. Looking forward to your next visit!
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Dion Yeo
Building No.2 Lakeside Double Bed Room
Hospedou-se em fev 2025
Casal
7 avaliação
Incrível
Publicado em 22 fev 2025
Excellent location excellent scenery for relaxing n enjoying nature
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Resposta da propriedade: 尊敬的賓客：您好！感謝您的光臨和讚美！西湖得天下山水之獨厚，劉莊佔西湖風光之靈秀。當您來到這裏，看到波光瀲灧的水，蒼翠欲滴的山，風光旖旎、詩情畫意，相信您一定會忘卻所有煩惱，靜靜品味這美好的時光。
Usuário anônimo
Building No.7 Courtyard View Double Bed Room
Hospedou-se em nov 2024
Casal
4 avaliação
Excepcional
Publicado em 16 jan 2025
Absolutely beautiful hotel. Very friendly and arranging staff. Hotel's restaurant very convenient for a relaxed evening. Great bar too. Loved walking in the garden.
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Resposta da propriedade: 尊敬的賓客：您好！感謝您對西湖國賓館的認可與讚揚。您的美評將激勵着我們不斷的改進提高，從而為賓客提供更加盡善盡美的服務。謝謝您的推薦！衷心期待着您的再次光臨！
Benedict Chow
Courtyard View Room - Double Bed
Hospedou-se em nov 2024
Sozinho(a)
11 avaliação
Publicado em 20 nov 2024
Beautiful landscape. Dinner time is close too early at 8.30 am and should be extended to at least 9.30 pm.
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Resposta da propriedade: Dear guest: Thank you very much for staying at Xihu State Guesthouse, and thank you for your favor towards the hotel! We will definitely work harder to provide a better living environment and services. We look forward to your visit again!
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Usuário convidado
Quarto executivo twin
Hospedou-se em out 2024
Família
3 avaliação
Ótimo
Publicado em 2 nov 2024
We had an incredible stay at this hotel, which boasts a prime location with stunning views of West Lake. The grounds are beautiful, expansive, and meticulously maintained, offering a peaceful atmosphere that made our stay even more enjoyable. The food was excellent, and the staff’s hospitality made us feel truly welcomed.
One of the highlights was the travel photography service offered by the hotel. The photographers captured beautiful moments that became some of our favorite memories of the trip. Overall, we highly recommend this hotel for anyone looking to relax in style while enjoying top-notch service and unforgettable views.
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Resposta da propriedade: Dear guest: Hello! Thank you for choosing West Lake State Guesthouse! We always maintain a pursuit of perfection, carefully controlling every detail, striving to provide the highest quality service to every guest, and creating the most unique living experience. Your feedback will continue to inspire us to make continuous progress. Looking forward to meeting you again by the beautiful West Lake!
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Usuário anônimo
Courtyard View Room - Double Bed
Hospedou-se em nov 2024
Negócios
7 avaliação
Excepcional
Publicado em 3 nov 2024
Very beautiful hotel with an incredible amount of history, absolutely a must-visit
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Resposta da propriedade: Dear guest: Hello! Thank you very much for your stay and full marks! We are honored that you have had such a satisfactory stay experience. The West Lake State Guesthouse is like a huge landscape painting, and as the seasons change, you will feel different magnificent scenery, like a paradise on earth. Thank you again for sharing your pleasant stay experience with every guest. We hope the State Guesthouse can become your first choice for tourism and vacation in Hangzhou in the future. Thank you! Sincerely looking forward to your visit again!
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Usuário convidado
Courtyard View Room - Twin Beds
Hospedou-se em out 2024
Família
1 avaliação
Excepcional
Publicado em 18 out 2024
Service people were so nice, food is so good, the yard inside is exllente.
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Resposta da propriedade: Dear guest, thank you for choosing to stay in our hotel.the guests satisfad is our dream. Pavilions, small Bridges, bamboo and ancient wooden stones, the environment is very quiet and elegant, and it can make people forget the noise of the world. I believe you have a good holiday here. Look forward to seeing you again.
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Usuário convidado
Building No.2 Lakeside Double Bed Room
Hospedou-se em ago 2024
Família
1 avaliação
Excepcional
Publicado em 4 set 2024
The State Guesthouse nestles on the western shore of West Lake, with the verdant Dingjia Mountain as its backdrop. The courtyard is a masterpiece of design, with intricately crafted buildings, elegant pavilions, and serene waterside pavilions woven into a tapestry of bamboo groves. During our three-day, two-night stay, we were treated to the tranquil beauty of morning at Su Causeway The experience filled our hearts with profound happiness and serenity.
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Resposta da propriedade: Dear guest: Hello! Thank you very much for your stay and full marks! We are honored that you have had such a satisfactory stay experience. The West Lake State Guesthouse is like a huge landscape painting, and as the seasons change, you will feel different magnificent scenery, like a paradise on earth. Thank you again for sharing your pleasant stay experience with every guest. We hope the State Guesthouse can become your first choice for tourism and vacation in Hangzhou in the future. Thank you! Sincerely looking forward to your visit again!
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Usuário convidado
Building No.8 Courtyard View Room - Twin Beds
Hospedou-se em set 2024
Viaje com amigos
23 avaliação
Excepcional
Publicado em 12 set 2024
Excellent service, buffet, interior design and great view of West Lake.
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Resposta da propriedade: Distinguished Guests: Hello! Thank you for your check-in and full marks! I believe that such a line of West Lake scenery and state guest-style quality service will give you a good impression. At present, the hotel launched“Xiayin West Lake” discount activities, super-strength room added value, high-quality intimate service, unique West Lake Landscape, offer an unforgettable vacation experience to every guest who arrives. Thank you again for your comments, sincerely look forward to your re-check-in, experience the supreme service of the state guesthouse, enjoy the beauty here! Thank you!
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Usuário convidado
Building No.2 Lakeside Double Bed Room
Hospedou-se em jan 2025
Negócios
1 avaliação
Excepcional
Publicado em 20 jan 2025
It's the most beautiful resort we've stayed in...service and facilities was impeccable. Don't let the word "guesthouse" misrepresent the quality of this place...it's definitely a 5 star resort. We stayed in Buliding 2 which has the most luxurious furnishing and amenities and I highly recommend getting the afternoon tea option. The only regret is that we couldn't use the pool because we had to wear swim caps and we didn't want to pay $10 USD to buy one. So my advice for the North American/European travellers and it is not a review about this particular hotel but as a general info is that you should bring your own swim cap when travelling anywhere in China. It's mandatory to go into the pool. We'll definitely be coming back to this place in the future.
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Traduzir
Resposta da propriedade: Dear guest: Thank you very much for your high praise of the hotel! It's an honor for you to have such a satisfying stay experience. We have been striving to continuously refine our national guest style service, and providing satisfactory service to guests is the greatest wish of every employee. Your positive feedback will inspire us to continuously improve our service quality, thereby providing guests with even better service. Thank you and we sincerely look forward to your visit again!
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Tan Yilin
Building No.2 Lakeside Double Bed Room
Hospedou-se em jun 2024
Casal
3 avaliação
Excepcional
Publicado em 3 jul 2024
Excellent stay! The stay far surpassed expectation. Friendly staff, breathtaking scenery. Was offered an upgrade to Building 1 and would HIGHLY RECOMMEND it. Level one room opens up to a balcony overlooking Westlake and Leifeng Pagoda in the distant. Booking comes with free afternoon tea (daily) and breakfast.
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Resposta da propriedade: Distinguished Guests: Hello! It is a great honor to be recognized by you! Comfortable accommodation environment and high-quality service experience can really make people happy, I am glad that the state guesthouse can be a place to bring you a good mood. We will certainly keep up our efforts and live up to our expectations. Welcome to visit us again
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Usuário convidado
Courtyard View Room - Double Bed
Hospedou-se em jun 2024
Casal
5 avaliação
Excepcional
Publicado em 20 jun 2024
Very nice accommodation at west lake. Totally worth the price. Will definitely stay here if I come here again.
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Resposta da propriedade: Dear guests, thank you very much for your appreciation and support. We are deeply honored to provide you with a satisfying stay experience. Your love and recommendation is the driving force for us to move forward. If you come again, we still sincerely welcome you, and hope to provide more high-quality services to make your next experience more flawless. Looking forward to serving you again and creating more wonderful memories here. Thank you for choosing us, your satisfaction is our unremitting pursuit.
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Hanny Yap
Building No.7 Courtyard View Double Bed Room
Hospedou-se em dez 2024
Casal
1 avaliação
Incrível
Publicado em 15 dez 2024
Resort feel, lovely grounds, and room amenities are good. Furniture is a bit dated. It's still a great place to unwind.
English speaking is limited, and if u do not have a car, it is best to just have all meals at the resort.
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Resposta da propriedade: Dear guest, hello! Thank you for staying at West Lake State Guesthouse in Hangzhou! The hotel is nestled in the core area of the world cultural heritage site West Lake in Hangzhou, with an excellent location for walking and sightseeing! The unique Jiangnan Royal Garden courtyard naturally creates a relaxed and comfortable accommodation atmosphere, and the thoughtful and considerate national guest style service will also allow you to enjoy an unprecedented perfect experience. Guest satisfaction is our greatest wish. I believe you must have had the most wonderful journey at the State Guesthouse! Looking forward to your visit to West Lake State Guesthouse again!
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LING LING
Quarto família
Hospedou-se em nov 2024
Viaje com amigos
1 avaliação
Excepcional
Publicado em 1 dez 2024
Could not find any fault with the stay: location was great being just on the banks of the West Lake, staff and the services provided were amazing, and the guesthouse has all the amenities you would require. It took us a good half day to explore the grounds fully. Will definitely be back.
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Resposta da propriedade: Dear guest: Thank you for your stay and recognition of the hotel services！We are delighted to bring you a pleasant mood during your stay, and we will continue to work hard to provide the highest quality service and value for money living experience for every guest from all over the world. Looking forward to a more perfect vacation experience when I come back in the near future!
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