No.147 Santaishan Road, Xihu District, Hangzhou, Zhejiang, 310007, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.7/5
Excepcional
1603 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.8
Comodidades4.6
Atendimento4.7
Limpeza4.7
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Todas as avaliações(1603)
Avaliações positivas(1567)
Avaliações com fotos/vídeo(654)
Ambiente elegante(549)
Café da manhã delicioso(195)
Vista para o jardim(114)
Próximo a áreas cênicas(107)
Ótima circulação de ar(40)
Piscina excelente(31)
Tem área de recreação para crianças(29)
Avaliações negativas(36)
Mooxi3
Quarto duplo superior
Hospedou-se em ago 2024
Casal
10 avaliação
4.0/5
Muito bom
Publicado em 3 out 2024
Very tranquil environment with traditional Chinese architecture. We took bikes to the West Lake tourist area and the 灵隐寺 pagoda. Walking around is not as convenient, so taking a bus, taxi, or bike is recommended from the hotel.
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Resposta da propriedade: 尊敬的賓客:感謝您入住杭州蝶來雅谷泉山莊酒店。行遍江南清麗地,人生衹合住杭州。您高度的評價給予了我們很多的喜悦和鼓勵,發現所需、滿足所想,始終是蝶來酒店人的待客之道!杭州蝶來雅谷泉山莊酒店,享您所想,我們真誠期待您再次光臨!
Usuário convidado
Leisure Double Room
Hospedou-se em abr 2024
Casal
15 avaliação
4.7/5
Incrível
Publicado em 19 mai 2024
Staff at reception desk are very helpful and polite. They helped carry suitcases to the apartment. The apartment is large and clean. The hotel is located in famous West Lake area and surrounded by a variety of vegetation. It is convenient to walk to the Shudi of West Lake. The breakfast is fine but the quality of food could be improved. As the hotel is a bit old (established in 2016), we encountered a sudden broken of power supply to our apartment in the morning, which made us a bit inconvenience. After we checked out and told the staff about the problem, they sincerely said sorry to us. Overall, we like this hotel and the staff very much and will be happy to come back.
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Resposta da propriedade: Dear guests, hello! Thank you for your high evaluation of the hotel. Thank you very much for taking the time to write such a long review. Yaguquan Villa deeply feels the deep friendship. I'm glad you had a wonderful journey at the Yaguquan Villa Hotel in Hangzhou. Providing customers with better and more services has always been our unremitting pursuit. Of course, we are also very excited whenever this kind of effort can receive recognition from customers. Thank you again for your affirmation of the hotel. Looking forward to your next visit!
Usuário convidado
Leisure Twin Room
Hospedou-se em set 2023
Viaje com amigos
8 avaliação
4.2/5
Muito bom
Publicado em 30 out 2023
Far from center with traffic(small roads on the way there). I would not recommend staying here if you want to explore the city. The resort doesnt have that much scenery, meaning you still have to take a taxi to go around. The reception is not that friendly.
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Resposta da propriedade: Dear guest, Thank you very much for your stay and excellent review. We have promptly forwarded the issues you raised to the relevant service positions and provided follow-up and training. Please trust us, and we will strive to improve the deficiencies. We sincerely look forward to your visit again and wish you a happy life!
E.M.
Leisure Twin Room
Hospedou-se em ago 2023
Família
32 avaliação
5.0/5
Excepcional
Publicado em 12 nov 2023
Very close by to the lake park. Friendly staff with good breakfast.
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Resposta da propriedade: Dear guest, Thank you for your love and recognition of the hotel. We are honored to receive guests as loving as you. Looking forward to meeting you again. Wishing you a happy life and success in everything!
Usuário anônimo
Courtyard Queen Room
Hospedou-se em ago 2022
Negócios
7 avaliação
3.5/5
Publicado em 4 out 2022
The location is convenient!
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Resposta da propriedade: 尊敬的賓客,感謝您的入住和點評,感謝您的選擇!我們會繼續努力提高各項服務品質,爭取以更加熱情的服務和高性價比的產品為每一位客人留下最美好的回憶!
Resposta da propriedade: 尊敬的賓客,您好!感謝您對酒店的厚愛,看到滿屏的稱讚,小谷感動至極。您在入住期間拍攝了這麼多好看的照片,想必您入住的心情也如同這風景一般美麗。非常高興您有一個愉快的入住體驗,您高度的肯定給予了我們很多的喜悦和鼓勵。蝶來雅谷泉山莊酒店,享您所想,期待與您再次相聚!
Resposta da propriedade: 尊敬的賓客,您好!感謝您對酒店的厚愛,看到滿屏的稱讚,小谷感動至極。非常感謝您花時間寫了這麼長的點評,雅谷泉山莊深切地感受到了深厚情誼。很高興您在杭州雅谷泉山莊酒店有一段美好的旅程。能為顧客提供更好更多的服務,一直是我們不懈的追求。您在入住期間拍攝了這麼多好看的照片,想必您入住的心情也如同這風景一般美麗。非常高興您有一個愉快的入住體驗,您高度的肯定給予了我們很多的喜悦和鼓勵。蝶來雅谷泉山莊酒店,享您所想,期待與您再次相聚!
Resposta da propriedade: 尊敬的賓客,您好!非常感謝您的入住和點評,我們很榮幸您有這樣一份滿意的入住感受。山莊位於西湖景區核心位置,您可在秀麗山之中體會優雅、靜謐之感,酒店主打養生餐飲理念,杭式養生菜餚為您提供口腑之悦。蝶來雅谷泉山莊就是您旅途路上的夥伴也是您的“家外之家”,希望您常回家看看。期待您下次的入住!
Resposta da propriedade: 尊敬的賓客,您好!感謝您對酒店的厚愛,看到滿屏的稱讚,小谷感動至極。您在入住期間拍攝了這麼多好看的照片,想必您入住的心情也如同這風景一般美麗。非常高興您有一個愉快的入住體驗,您高度的肯定給予了我們很多的喜悦和鼓勵。蝶來雅谷泉山莊酒店,享您所想,期待與您再次相聚!
Resposta da propriedade: 尊敬的客人,您好!感謝您對酒店的高度評價。非常感謝您花時間寫了這麼長的點評,雅谷泉山莊深切地感受到了深厚情誼。很高興您在杭州雅谷泉山莊酒店有一段美好的旅程。能為顧客提供更好更多的服務,一直是我們不懈的追求。當然,每當這種付出能得到客人肯定時,我們也是十分激動的。再次感謝您對酒店的肯定,期待您的再次光臨!
Resposta da propriedade: 尊敬的客人,您好!感謝您對酒店的高度評價。非常感謝您花時間寫了這麼長的點評,雅谷泉山莊深切地感受到了深厚情誼。很高興您在杭州雅谷泉山莊酒店有一段美好的旅程。能為顧客提供更好更多的服務,一直是我們不懈的追求。當然,每當這種付出能得到客人肯定時,我們也是十分激動的。再次感謝您對酒店的肯定,期待您的再次光臨!
Resposta da propriedade: 尊敬的客人,您好!感謝您對酒店的高度評價。非常感謝您花時間寫了這麼長的點評,雅谷泉山莊深切地感受到了深厚情誼。很高興您在杭州雅谷泉山莊酒店有一段美好的旅程。能為顧客提供更好更多的服務,一直是我們不懈的追求。當然,每當這種付出能得到客人肯定時,我們也是十分激動的。想必您入住的心情也如同這風景一般美麗。非常高興您有一個愉快的入住體驗,您高度的肯定給予了我們很多的喜悦和鼓勵。蝶來雅谷泉山莊酒店,再次感謝您對酒店的肯定,期待您的再次光臨!