Hangzhou Xingdu Hotel

Pesquisei e comparei vários hotéis em Hangzhou online por um longo tempo. O Hotel Xingdu não foi a minha primeira escolha. Fiquei um pouco apreensiva ao ler as avaliações negativas de outros hóspedes. Hesitei muito, mas acabei escolhendo este hotel, principalmente por causa da sua localização privilegiada. Chegamos a Hangzhou de Suzhou pela manhã, antes das 12h. Ao chegar ao hotel, a recepcionista nos atendeu calorosamente, informando que o quarto ainda estava sendo limpo e que teríamos que esperar cerca de meia hora. Deixamos as malas e saímos para procurar um lugar para comer. Quando voltamos para o hotel, depois de pegar a bagagem e ir para o quarto, veio a surpresa: ao entrar, estava muito fresco! A equipe gentilmente ligou o ar condicionado para nós antes da nossa chegada, e ele permaneceu ligado. Isso merece um elogio! Voltar para o quarto nesse calor e encontrar essa frescura foi simplesmente maravilhoso. O quarto também era bom, a decoração e as instalações estavam ótimas, não era tão ruim quanto alguns comentários online sugeriam (pelo menos o quarto em que fiquei era excelente). Além disso, o hotel nos ofereceu frutas e doces, e havia café gratuito no lobby. Durante os dias de passeio, a localização do hotel se mostrou perfeita. As duas linhas de metrô mais importantes de Hangzhou (2 e 19) ficam a apenas 5 ou 6 minutos a pé do hotel. É muito conveniente para ir a qualquer lugar de metrô. O hotel também oferece um serviço de transporte do hotel para o metrô. Durante os três dias de estadia, o serviço do hotel também foi excelente. Eles basicamente atendiam a todos os nossos pedidos. Meu filho adorou o robô de entrega de comida, que levava o pedido diretamente à porta do quarto, o que era muito conveniente. Em resumo, esta estadia superou minhas expectativas. Ah, e meu filho disse que o jantar buffet do hotel também é excelente. Infelizmente, não pudemos aproveitar porque chegamos tarde. Na próxima vez que vier a Hangzhou, com certeza escolheremos o Hotel Xingdu novamente.

The room was surprisingly big, with a huge bathroom, extremely clean. We were surprised to receive a welcome gift of snacks. The gym was very well-equipped for a hotel gym. The breakfast has good variety, with both Chinese and Western options. This is a five-star hotel experience for an affordable price.

We received a free upgrade! Hotel was very nice and clean in general. The gym facilities are very good as well, more machines as compared to other hotels. The location was also good as it was close to food options as well. Overall, its a good stay and will stay there again!

Fantastic stay. All the reviews were true! Classy hotel, like an old 5 star very well maintained. The staff was great! Bed was big and comfortable, complimentary laundry was handy. Surroundings are a bit traffic busy and a bit of noise come up to the room. Improving sound insulation with double windows would be fantastic. Lots of food nearby and a nice canal just out of the door can take you to the west lake in less than an hour of a beautiful stroll, or up north for local neighborhoods. Breakfast was plenty.

The hotel staff were exceptionally friendly and helpful throughout our stay, even though English communication was somewhat limited, they always made a sincere effort to assist us. My wife is pregnant, and we truly appreciated the hotel’s thoughtful gesture of setting up an air purifier in our room for added comfort and safety. Breakfast was a highlight, offering a wide selection of both Chinese and Western options. There is also a small playground located in the breakfast area, which allows families with children to enjoy a more peaceful meal. During breakfast, Yujie and another staff member (whose name I unfortunately didn’t catch) provided warm and enthusiastic service that made the experience even better. The gym is very well-equipped, featuring a full range of equipment including power racks, and they even offer Pilates facilities. Additionally, there is a “Grandma’s Home” restaurant within a 600-meter walking distance from the hotel, which is very convenient for dining options nearby.

Very good hotel with respectable Chinese breakfast

Great location, 3mins walk to metro, staffs are friendly and kind let me and my friends borrow their phones for food delivery as foreigners can’t use ******* to order foods online. Staffs were patient when communicating with us when we’re trying to speak mandarin. Laundry service is super duper quick and it’s a plus for travellers. Housekeeper aunties worked super hard and they’re so friendly, always smiling. Staff upgraded a room for us upon the check-in so that’s a bonus for us. Definitely come back to stay here for next time visiting Hangzhou

My 4.5 years old daughter loved the tatami (baby tent) and the 🛝 slider inside the room. Loved staying here with my family.

Had a really great stay, staff were very helpful and friendly. The service was also very great, they gave us some snacks, fruits, and souvenirs. You can also get free coffee on your check in day.