Avaliações do Hanoi Paon Hotel & Spa
Hanoi Paon Hotel & Spa
27 P. Hàng Thùng, Lý Thái Tổ, Quan Hoan Kiem, Hanoi, VietnamVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.7/5
Incrível
43 avaliação
Avaliações verificadasAgradável e bem localizado4.9
Comodidades4.5
Atendimento4.7
Limpeza4.7
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Todas as avaliações(43)
Avaliações positivas(41)
Avaliações com fotos/vídeo(12)
Estadia excelente!(17)
Limpo e arrumado(13)
Ótimos quartos(10)
Equipe acolhedora(10)
Excelente localização(10)
Café da manhã delicioso(9)
Avaliações negativas(2)
nnmnzul
Janelas Deluxe
Hospedou-se em fev 2025
Casal
6 avaliação
Muito bom
Publicado em 25 fev 2025
heated pool nice
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Usuário convidado
Janelas Deluxe
Hospedou-se em jan 2025
Casal
7 avaliação
Muito bom
Publicado em 5 fev 2025
Hotel is located in a great spot in old quarter. It’s in a relatively quiet part but still close to everything. Loved that our room was made up daily and water was refilled.
Breakfast is average and didn’t make use of this every day but if you’re not too fussy it’s a great addition.
The part I don’t like was that the walls are very thin / gaps in doors / windows overlooking other rooms so you could hear absolutely EVERYTHING your neighbours were doing and I mean everything. It was horrible.
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Resposta da propriedade: Dear Sir/Madam Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our excellent location, spacious and comfortable room, and the variety of breakfast options. It’s also great to know that you had a fantastic experience at our rooftop bar and spa. Our team truly appreciates your kind words about their service—we always strive to make our guests’ stay as smooth and enjoyable as possible. We hope to welcome you back soon! Best regards, Hanoi Paon Team
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Oumaima
Quarto Superior sem Janelas
Hospedou-se em dez 2024
Casal
9 avaliação
Incrível
Publicado em 20 dez 2024
The location is in the old quarter near everything. The staff is extremely helpful and friendly. The room is very spacious. The breakfast is good.
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Resposta da propriedade: Dear Sir/Madam Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our excellent location, spacious and comfortable room, and the variety of breakfast options. It’s also great to know that you had a fantastic experience at our rooftop bar and spa. Our team truly appreciates your kind words about their service—we always strive to make our guests’ stay as smooth and enjoyable as possible. We hope to welcome you back soon! Best regards, Hanoi Paon Team
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Gevorg
Quarto Superior sem Janelas
Hospedou-se em abr 2024
Viaje com amigos
16 avaliação
Publicado em 5 mai 2024
A bit old but old. Good location, easy to commute around old quarter. The staff is polite and helpful.
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Resposta da propriedade: Dear Sir/Madam Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our excellent location, spacious and comfortable room, and the variety of breakfast options. It’s also great to know that you had a fantastic experience at our rooftop bar and spa. Our team truly appreciates your kind words about their service—we always strive to make our guests’ stay as smooth and enjoyable as possible. We hope to welcome you back soon! Best regards, Hanoi Paon Team
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Maitland Groom
Deluxe Twin ou Duplo com Janela
Hospedou-se em set 2023
Casal
50 avaliação
Excepcional
Publicado em 5 out 2023
This is a nice hotel with a really lovely view from the breakfast room and pool. I’d happily stay here again. Walking distance to the lake and close to the main roads of taking taxis out of the old town
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Usuário convidado
Janelas Deluxe
Hospedou-se em out 2024
Casal
4 avaliação
Excepcional
Publicado em 15 jan 2025
Great location!
Clean, nice people.
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Resposta da propriedade: Dear Sir/Madam Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our excellent location, spacious and comfortable room, and the variety of breakfast options. It’s also great to know that you had a fantastic experience at our rooftop bar and spa. Our team truly appreciates your kind words about their service—we always strive to make our guests’ stay as smooth and enjoyable as possible. We hope to welcome you back soon! Best regards, Hanoi Paon Team
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Usuário convidado
Deluxe Twin ou Duplo com Janela
Hospedou-se em jun 2024
Negócios
15 avaliação
Excepcional
Publicado em 15 jun 2024
Great place, roof top gym with a kick bag. Let’s go!
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Resposta da propriedade: Dear Sir/Madam Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our excellent location, spacious and comfortable room, and the variety of breakfast options. It’s also great to know that you had a fantastic experience at our rooftop bar and spa. Our team truly appreciates your kind words about their service—we always strive to make our guests’ stay as smooth and enjoyable as possible. We hope to welcome you back soon! Best regards, Hanoi Paon Team
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dubois
Quarto empresarial
Hospedou-se em dez 2023
Sozinho(a)
11 avaliação
Excepcional
Publicado em 25 dez 2023
Great hotel in Old Quarter….room was very nice, bathroom was very good…breakfast buffet on 12th floor was excellent- good variety and lots of choices.
Walking distance to the lake, lots of restaurants close by.
Staff was very helpful
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Resposta da propriedade: Dear Sir/Madam Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our excellent location, spacious and comfortable room, and the variety of breakfast options. It’s also great to know that you had a fantastic experience at our rooftop bar and spa. Our team truly appreciates your kind words about their service—we always strive to make our guests’ stay as smooth and enjoyable as possible. We hope to welcome you back soon! Best regards, Hanoi Paon Team
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SusanCT [ChewTing] Ong
Quarto Executivo com Varanda
Hospedou-se em dez 2023
Família
2 avaliação
Incrível
Publicado em 8 dez 2023
Need to climb some steps to the top floor for breakfast, but the breakfast spread and quality is pretty good.
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Davy
Janelas Deluxe
Hospedou-se em mar 2023
Viaje com amigos
14 avaliação
Excepcional
Publicado em 7 mar 2023
The hotel is in the city center close to many convenient stores, monuments etc. The staff is always smiling and dedicated. Good breakfast. Recommanded :)
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Resposta da propriedade: Dear Sir/Madam Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our excellent location, spacious and comfortable room, and the variety of breakfast options. It’s also great to know that you had a fantastic experience at our rooftop bar and spa. Our team truly appreciates your kind words about their service—we always strive to make our guests’ stay as smooth and enjoyable as possible. We hope to welcome you back soon! Best regards, Hanoi Paon Team
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A
Quarto empresarial
Hospedou-se em jul 2023
Viaje com amigos
38 avaliação
Muito bom
Publicado em 20 jul 2023
I enjoyed my stay. Close to the action without being in the crowds. Rooms were clean with comfortable beds.
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ClayNorth
Quarto empresarial
Hospedou-se em abr 2023
Casal
18 avaliação
Ótimo
Publicado em 5 mai 2023
The room was lovely and clean, and the staff were super friendly, helpful and accommodating! The pool seemed to be dirty so I didn't try it, but the rooftop provided great views of the area! Would definitely stay again.
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Usuário convidado
Janelas Deluxe
Hospedou-se em jul 2022
Outros
3 avaliação
Muito bom
Publicado em 22 jul 2022
Good room condition, service
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Resposta da propriedade: Dear CustomerWe would like to thank you very much for choosing Hanoi Paon Hotel & Spa and for taking your valuable time to post your feedback on TripAdvisor.We are delighted to read that you had an nice stay with us. It always encouraging that guest are satisfied with hotel service as it is we strive for every day. Your review is meaningful a lot for us and drives us doing better to ensure our guests will get the greatest experiences.Once again, thank you so much for staying with us and your feedback. We look forward to welcoming you back in a near future.Best regards,Tom(Mr)Sale Manager
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Usuário convidado
Quarto Superior sem Janelas
Hospedou-se em set 2022
Sozinho(a)
1 avaliação
Publicado em 26 set 2022
pool was a bit small and always crowded.
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Usuário convidado
Quarto empresarial
Hospedou-se em fev 2025
Casal
1 avaliação
Excepcional
Publicado em 10 fev 2025
베트남에 3주동안 있는동안 5개의 호텔에 있었는데 가장 만족도가 높은 호텔이었습니다! 항상 깨끗하고 조식도 퀄리티가 엄청 높습니다
높은 건물의 뷰도 끝내줍니당! 유명 관광지도 모두 가까운 곳에 있으며 풀빌라보다 더 만족하니 이루어 말할 수가 없네요! 그리고 직원들이 정말 매너있고 친절한데 특히 이 호텔의 직원인 Mr. Dylan은 베트남 사람중에 최고로 친절하고 상냥합니다!! 베트남에 오면 매번 이 호텔을 이용할것 같아요 강추!!!
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Resposta da propriedade: Dear Sir/Madam Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our excellent location, spacious and comfortable room, and the variety of breakfast options. It’s also great to know that you had a fantastic experience at our rooftop bar and spa. Our team truly appreciates your kind words about their service—we always strive to make our guests’ stay as smooth and enjoyable as possible. We hope to welcome you back soon! Best regards, Hanoi Paon Team
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