Hanoi Golden Moon Hotel & Travel

Avaliações do Hanoi Golden Moon Hotel & Travel

Hanoi Golden Moon Hotel & Travel

65 P. Nguyễn Hữu Huân, Hàng Bạc, Quan Hoan Kiem, Hanoi, VietnamVer detalhes do hotel
Hanoi Golden Moon Hotel & Travel
Hanoi Golden Moon Hotel & TravelHanoi Golden Moon Hotel & TravelHanoi Golden Moon Hotel & Travel
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Avaliações dos hóspedes

4.4/5
Muito bom
28 avaliação
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.3
Atendimento4.4
Limpeza4.4
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Todas as avaliações(28)
Avaliações positivas(19)
Avaliações negativas(3)
Roxie Galibo
Quarto Twin Deluxe - Não Fumador
Hospedou-se em dez 2023
Viaje com amigos
1 avaliação
4.7/5
Incrível
Publicado em 1 jan 2024
The staff are excellent in their costumer service. They always check us on esp. To Jessica and the 3 others ( forget their names) help us book our halong bay and Ninh bình tour hassle free. Perfect location near to the Lake and St Joseph Cathedral and other tourist spots, a lot of coffee shops nearby and local street foods overall it was a pleasant stay. For sure I will be back again.
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Yang
Quarto standard individual
Hospedou-se em jul 2022
Sozinho(a)
15 avaliação
3.7/5
Publicado em 12 jul 2022
Maybe not perfect, but the location is very good
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Usuário convidado
Quarto Twin Deluxe - Não Fumador
Hospedou-se em nov 2023
Família
3 avaliação
4.0/5
Muito bom
Publicado em 25 nov 2023
올드쿼터에 가까워서 마사지부터 맛집이랑 매우가깝습니다. 근데 처음에 예약했던 트윈룸을 주지않아서 기분나빴는데 직원들도 미안하다고 해서 풀렸습니다.. 그리고방을 바꿔주는줄알고 외출했다가 들어왔는데 ㅋㅋㅋㅋㅋ방을 안바꿔주고 침대를 트윈으로 바꾸는것 보고 기가막힌....ㅋㅋㅋㅋㅋㅋ침대를 바꿀생각을 하다닠ㅋㅋㅋ 다시 올꺼냐꾸 묻는다묜 대돱해쥬는게 인쥐상점 한국의 평하를 위해 믜래룰위해 안감. 예약한 뇌 손과락을 쫠라야지
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Usuário convidado
Quarto deluxe duplo com vista para a cidade
Hospedou-se em set 2022
Sozinho(a)
1 avaliação
4.7/5
Incrível
Publicado em 26 set 2022
호안끼엠 호수, 맥주거리등 관광지와 가까워서 편해요 11시 체크 아웃 하고 저녁 비행긴데 짐도 맡아 주시고 직원분들도 친절합니다
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romanet
Hospedou-se em mai 2022
Casal
14 avaliação
4.5/5
Ótimo
Publicado em 14 mai 2022
Hôtel très bien situé. La chambre donne sur la rue, on entend le bruit des voitures mais cela est bien atténué. Le personnel est très serviable !
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Usuário anônimo
Quarto standard individual
Hospedou-se em mar 2023
Negócios
1 avaliação
1.2/5
Publicado em 30 mar 2023
距離旅遊景點近,酒店非常小。 前台沒有保安,餐廳就在前台。
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Zhuqiulin
Hospedou-se em jun 2022
Sozinho(a)
8 avaliação
5.0/5
Excepcional
Publicado em 22 jun 2022
地點非常好的酒店離景點近吃的東西和地方太多了。房間很不錯前台的兩位孩子都很好客客氣氣的。雖然窗口外就是街道但是房間裏卻很安靜。推薦。
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Usuário convidado
Hospedou-se em nov 2024
Outros
2.0/5
Publicado em 11 nov 2024
Had the strangest awkward experience - On the day of check out, the reception staff offered to pack breakfast, as we were leaving early to the airport. In the morning, when we saw the packed breakfast, there was very little in it. The breakfast area is right next to the reception. So, we went there and picked up some fruits. the chef inside bad mouthed in vietnamese and the junior immature reception person came and stopped me from taking fruits for breakfast, saying they had packed something for us to go and that's it. I had payed for the damn place and the breakfast !!! And was literally stopped from availing the service for which I had paid for. Quite a Shameful way to treat paying customers that chose to stay at the hotel. This is a below average break fast, in which fresh fruits were the only savior to begin with. This is a boutique hotel with 10 rooms and looks like they are trying to save money through different means, including employing uncouth staff, that probably come cheap. Another day, had another strange experience at breakfast. Breakfast closing time is 9:30 but they stopped refilling things around 9 am itself and were told that closing time is nearing !!
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Usuário convidado
Hospedou-se em ago 2024
Sozinho(a)
5.0/5
Excepcional
Publicado em 14 ago 2024
This hotel deserves all the best comments there is.. from the location, the room, the breakfast, and most specially the staff. Special mention to Mina and Minh (James) who were really on their toes in accomodating all the guests. Having been in Hanoi a number of times and staying at different hotels in the old quarter and Hoan Kiem area, I would say this is the best hotel so far.❤️
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Usuário convidado
Hospedou-se em out 2023
Outros
5.0/5
Excepcional
Publicado em 26 out 2023
We spent four nights at the Hanoi Golden Moon Hotel and found it to be the absolute best during our entire stay in Vietnam. The location is superb, close to numerous attractions and many restaurants. The room was impeccably clean and wonderfully cozy. The staff were exceptionally friendly, with a big big shout-out to Jessica, who expertly organized our travel arrangements and catered to our every need. It's unbelievable; she even provided the ticket without requesting payment upfront, considering I was heading straight from the airport to Sapa. Her kindness, professionalism, and attentiveness were greatly appreciated. Their service was unparalleled in our two-week stay in Vietnam. They also provided the simple but delicious breakfast. If I could, I'd give their service more than 5 stars. A heartfelt thanks to Jessica and her team for making our two weeks in Vietnam truly memorable. If I ever return to Hanoi, I would definitely choose this hotel without any regrets.
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Usuário convidado
Hospedou-se em set 2023
Sozinho(a)
5.0/5
Excepcional
Publicado em 11 set 2023
Hotel was in Great location..Staff very friendly and helpful..Very near Lake..Room was very good..Very clean and tidy.. Airconditioning worked well..Bed very comfortable.Very close to many restaurants.. Also very near to 86 bus stop to airport.. All staff kind and helpful
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Usuário convidado
Hospedou-se em jun 2023
Outros
5.0/5
Excepcional
Publicado em 17 jun 2023
We have stayed here for 4 nights and it really has been a pleasent experience. No complaints at all. Breakfast had a great variety/selection. The best thing about our stay however is the staff. All the staff we have encountered have been wonderful, including the two young gentlemen, cook and the housekeeper. Jessica and Flora in particular have given stellar customer service and have been very helpful and considerate and they have have always endeavoured to find a solution/help us wherever they can. Jessica has helped us to plan our next destination Halong Bay (plus more) and gave us information about the city and Flora looking after us at breakfast and giving us food recommendations. The hotel has even allowed us to leave our luggage while we go to Halong Bay. Everything about our stay really has been top notch and I really want to shout about the excellent customer focus here because to me this lacks in so many places and it makes all the difference. I Without a doubt I would return.
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Usuário convidado
Hospedou-se em mai 2023
Outros
5.0/5
Excepcional
Publicado em 7 mai 2023
Spent a night here en route to Sapa. Booking directly with Jessica , the manager was seamless and cheaper than through some hotel booking platform. Jessica will assist you with all information you need through whatsapp and welcome us personally. Check in was easy and even served us welcome drinks and fruits. As most of Vietnam hotels , noise and poor insulation are common and Jessica allocated a room at the back with window. we have a very good rest here. The room can be a bit dated but its clean with all the amenities and a very comfortable king size bed. The location is also ideal as it is slightly off the tourist area but only few minutes walk to Ho Kiem Lake, which means it is much more quiet here. We need to leave early and they served us breakfast just before breakfast time-630am. Delicious omelette and some buffet items which is a plus as eating out here are longer cheap. Will definitely stay here again if in Hanoi.
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Usuário convidado
Hospedou-se em fev 2023
Casal
4.0/5
Muito bom
Publicado em 25 fev 2023
Excellent location near the old quarter and the lake. The staff are very friendly and are always on hand to assist you, especially Flora who is very welcoming and helpful. The breakfast is really good and tasty, and fresh each day. The room itself is nice and spacious, and the bathroom has hot showers. The only downside was the room was a little damp and there was some mould, but this seems to be a trend in many places in Hanoi. Overall would absolutely recommend staying here.
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Usuário convidado
Hospedou-se em ago 2022
Outros
3.0/5
Publicado em 6 ago 2022
I stayed here for nine days in June/July 2022. It's on an alley just off Hang Manh, right in the heart of the Old Quarter. Location couldn't be better for my daily treks about the city. However, the photos I saw on travel sites that made me want to stay here are outdated. The rooms could use a remodel. There was a big stain on the desk chair and the shower stall was a bit dingy in areas. Perhaps due to the pandemic, the restaurant on the top floor is not open, so they don't offer breakfast as advertised on the travel site I booked it through. On the plus side, the bed was comfortable and the balcony gave me the opportunity to observe the daily street life. Also, the staff were very accommodating and pleasant in arranging a cruise to Ha Long Bay. I really wanted to love this place, but it fell short of being great.
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