Hanoi Aria Central Hotel & Spa

Avaliações do Hanoi Aria Central Hotel & Spa

Hanoi Aria Central Hotel & Spa

45 Đ. Lê Duẩn, Cửa Nam, Hoàn Kiếm, Quan Dong Da, Hanoi, VietnamVer detalhes do hotel
Hanoi Aria Central Hotel & Spa
Hanoi Aria Central Hotel & SpaHanoi Aria Central Hotel & SpaHanoi Aria Central Hotel & Spa
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1 noite

Avaliações dos hóspedes

4.3/5
Muito bom
97 avaliação
Avaliações verificadas
Agradável e bem localizado4.4
Comodidades3.9
Atendimento4.6
Limpeza4.2
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Todas as avaliações(97)
Avaliações positivas(92)
Avaliações com fotos/vídeo(16)
Proprietário cordial(38)
Localização conveniente(20)
Estadia excelente!(18)
Limpo e arrumado(17)
Excelente localização(16)
Ótimos quartos(14)
Fácil de se locomover(11)
Chuveiro difícil de usar(8)
Avaliações negativas(5)
Peter
Quarto deluxe duplo
Hospedou-se em ago 2024
Sozinho(a)
36 avaliação
4.7/5
Incrível
Publicado em 17 ago 2024
Pros: perfect location within walking distance from Hanoi train station and several top sights,clean room Cons: the room could do with a refurbishment,awkward arrangement of the bathroom and shower Overall it's good value for money,I'd choose it again on my next trip to Hanoi
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Usuário convidado
Quarto deluxe duplo
Hospedou-se em dez 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 13 dez 2024
Great location. Not noisy and still in the center. The hotel employees are wonderful. They help with everything needed. The room we got was unpleasant, and we were upgraded free of charge to another room. The room with the 2 beds is large and spacious. But the high score goes to the reception staff who do everything to make the stay comfortable. They even agreed that we would leave our luggage with them even if we didn't book a hotel for the night because we continued by night bus.
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wonders of nature
Quarto superior twin
Hospedou-se em set 2024
Sozinho(a)
11 avaliação
4.5/5
Ótimo
Publicado em 13 set 2024
The staff were very friendly and helpful for the information.the room has complete aminities, The hotel is near to the metro station and you can take a walk around the area, i tried local cuisine in the restaurant nearby The food was excellent.
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Alessia Martino
Suite com Vista Cidade
Hospedou-se em fev 2024
Sozinho(a)
23 avaliação
5.0/5
Excepcional
Publicado em 18 fev 2024
Great location, in walking distance from the train street and old town. Some of the nicest staff, very kind and helpful. They kept my luggage before check in and then already put it in the room for me. The room was nice and spacious. Bed was comfortable. Got mini fridge, kettle and complimentary coffee/tea.
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Thynn
Quarto deluxe duplo
Hospedou-se em jul 2024
Sozinho(a)
3 avaliação
3.2/5
Publicado em 5 jul 2024
Bed are not comfortable and some hair are on the bed . The receptionist are helpful with smile all the time.
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Zahra1982
Quarto família
Hospedou-se em mai 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 15 jun 2024
The hotel is located in busy area (old quarter) if not mistaken. The room was clean but abit cramped. The main issue during our stay was the water supply was interrupted during midnight when we wanted to have shower. It lasted about 15 minutes before resuming back to normal. Other than that all were ok
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Resposta da propriedade: Dear Zahra1982,Thank you for staying with Aria Central hotel and Spa, we are happy to know about your good memory of our hotel such good place to stay, There were some of small issue happened during your stay: room space, water interupt ... we apologise for this inconvenient. We are now maintain something in our hotel during this low season time. We hope to serve you again soon with us. All your best wishesh, Albert Toan Pham - Hotel Manager
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Letho
Quarto Superior (Sem Janela)(cama queen size)
Hospedou-se em abr 2024
Sozinho(a)
14 avaliação
5.0/5
Excepcional
Publicado em 11 abr 2024
This has to be the most affordable clean hotel which is literally at the centre of all the places you would want to see in Hanoi city centre. It’s close to the train street, the famous Banh Min 25, note cafe , the lake and more. I had a pleasant stay. I highly recommend it.
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Usuário convidado
Quarto triplo
Hospedou-se em out 2023
Negócios
27 avaliação
1.0/5
Publicado em 19 out 2023
Absolute garbage room, was disgusting dirty smelly, toilet overflowing. Contacted management they said they would fix it so we sat there while they turned water off then we couldn't shower. They said nonrefundable. So it's ok to have broken dirty rooms but since nonrefundable can't get money back? What a sick rule. Trip should Vet these hotels and stop being so greedy. We are travelers and shouldn't have to deal with scam turds like this
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Resposta da propriedade: Dear Sir/ Madda,Thank you for your staying with Aria central hotel. Please accept our apologise for this unpleasant situation. Room we serve to you is very nice, clean and normal worked before you check in. Your picture in this way is not flex our room quality, it is seemly well set-up before taking picture too. We hope to should rethinking about what you post and share your experience online, We are here to listen to you any time. Contact us by email what you got if you need more explaintation. Of course refund is not fair for us in this case. Best Regards, Toan Albert Pham - Hotel Manager.
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alexsun123
Quarto Superior (Sem Janela)(cama queen size)
Hospedou-se em jan 2024
Viaje com amigos
77 avaliação
3.5/5
Publicado em 18 jan 2024
Nice n clean hotel recommend......
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Resposta da propriedade: Hi Alexsun123Thank you for belief in Hanoi Aria Central hotel & Spa. Your recommendation about our hotel is the best way to motivate our staff who everyday working hardly here to serve our honor Guest like you. We also serve airport transfer, tour to HAlong, Sapa, Ninh Binh...So hope you will spend this with us when you are back.All the best !Toan Albert - Hotel Manager.
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xryna
Quarto Superior (Sem Janela)(cama queen size)
Hospedou-se em out 2023
Negócios
7 avaliação
4.0/5
Muito bom
Publicado em 18 out 2023
Was a decent stay at Hanoi Aria. Was a great location near the city centre, but abit run-down.
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Resposta da propriedade: Dear Team, Thank for voting us, Your review is great and good giff to all our hotel staff, We belive that our hotel is upgrading now will be satisfied you when you back in near future. All your best wish !Toan Albert Pham - Hotel Manager.
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alberthitch
Quarto deluxe duplo
Hospedou-se em dez 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 25 dez 2024
Very friendly night check in agent.
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Baptiste
Quarto superior twin
Hospedou-se em fev 2024
Viaje com amigos
17 avaliação
4.5/5
Ótimo
Publicado em 17 fev 2024
Well located near the Train Street. Super good value for money and friendly staff. Rooms are a bit old and used but it’s what you can expect from a hotel of that range.
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Joe Devine.
Suite com Vista Cidade
Hospedou-se em fev 2024
Sozinho(a)
22 avaliação
1.5/5
Publicado em 12 fev 2024
Rubbish experience. Do not stay here! Shower head had half fallen off and the pressure constantly changed. There was bed bugs, hair in the sheets and bedding had not been cleaned with marks evident.
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Resposta da propriedade: Dear Sir/ Maddam, Thank you for your staying with us, We are sorry about your unpleasant experience. Our management did arrange briefing last week to see about your review. We did change everyting as your words and hope to have chance welcome you back. Your Warmest Regards, albert pham - hotel manager.
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Usuário convidado
Quarto Superior (Sem Janela)(cama queen size)
Hospedou-se em jan 2024
Sozinho(a)
4 avaliação
5.0/5
Excepcional
Publicado em 7 jan 2024
Room is clean. Staff are friendly. Close to train station and bus stop. The bus 86 go directly to airport. I'm very satisfied this hotel.
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Resposta da propriedade: Dear our Valued Customer, Thank you for your using Aria Central hotel and spa service. Your review reflex your satisfaction about our hotel's service that we are proud of. We hope to see you again here with our hotel for staying, using Spa service and joining our Tour to Halong, Sapa, Ninh Binh ...Wish you have wonderful time in 2024.Your Warmest Regards, Toan Albert - Hotel Manager.
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Chona
Quarto Superior (Sem Janela)(cama queen size)
Hospedou-se em out 2023
Sozinho(a)
3 avaliação
4.0/5
Muito bom
Publicado em 19 dez 2023
All in all it was great stay, the staff are very friendly and very accommodating Thank you so much 😊
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Resposta da propriedade: Dear Chona, Thank you for your review. We read and shared your nice words such "great stay, the staff are very friendly and very accommodating" to all our hotel staffs, that we know you had good experience during your stay. We belive that we will have chance to see you here again on next trip to Hanoi. We wish you may all best luck and great Xmas time. Albert Pham - Hotel Manager Aria Central hotel & Spa.
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