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1 noite
Avaliações dos hóspedes
4.6/5
Ótimo
99 avaliação
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Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.3
Atendimento4.8
Limpeza4.7
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Todas as avaliações(99)
Avaliações positivas(96)
Avaliações com fotos/vídeo(31)
Estadia excelente!(12)
Proprietário cordial(10)
Excelente localização(9)
Café da manhã delicioso(7)
Localização conveniente(4)
Limpo e arrumado(3)
Avaliações negativas(3)
Usuário convidado
Quarto família
Hospedou-se em set 2024
Família
1 avaliação
4.7/5
Incrível
Publicado em 3 out 2024
We had a lovely stay here at the hotel. Centrally located so easy access to local sights and restaurants. Friendly and helpful service from arrival to departure. Will recommend and stay again!
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Su Hyun
Quarto superior (Cozy)
Hospedou-se em set 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 22 set 2024
It's good when I stay here. All staff is nice and kind.
Breakfast is great, the room always clean. I love it
Next time I have chance I will stay here again
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LJRick
Quarto superior (Cozy)
Hospedou-se em jun 2024
Sozinho(a)
16 avaliação
4.7/5
Incrível
Publicado em 16 jun 2024
Great hotel central location
Water pressure is low otherwise everything was good
Excellent breakfast
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Chin Liang Teo
Quarto superior (Cozy)
Hospedou-se em abr 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 1 mai 2024
Everyone in the hotel made us felt at home. We were given all the support eg. Excursion arrangements and recommendations. Total peace of mind.
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Usuário convidado
Quarto superior (Cozy)
Hospedou-se em abr 2024
Casal
1 avaliação
4.5/5
Ótimo
Publicado em 19 abr 2024
Didn't get a chance to try the breakfast as we had to leave very early for Sapa. We asked if the hotel could pack a breakfast for us and we got a basic pack of bread, jam, butter, some fruits, yoghurt and a cup of vietnamese coffee. The manager Jimmy was very helpful in providing tips and answers to the usual travellers' questions.
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WEIAndy
Quarto premium
Hospedou-se em out 2023
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 6 out 2023
Score 11/10!
Very good experience that over my expectation!
The most impressive part of the whole stay would be the sincere service from the front desk!
From the very beginning their service would surprised you~ the Doorman welcomes you with a very good smile and help you deal with luggages.
Welcome drinks serve while waiting for the check-in. After that a very handsome front-desk officer--Yu, help us introduce nearly every attraction of Ha Noi and famous restaurants as well. Sincerely thanks to Yu's kindness and assistance(also free room upgrade~).
Also the infrastructure of the hotel is satisflying, from the roof bar, you can see the sword lake and also the most central view of old quarter.
Breakfast with nearly 5-star standards.
Highly recommend for tourists visiting old quarter!
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6/7
Usuário convidado
Quarto família
Hospedou-se em fev 2024
Família
11 avaliação
4.5/5
Ótimo
Publicado em 15 fev 2024
Great experience at La nueva boutique hotel. Especially thanks to the wonderful staff: Jenny and Jimmy. There were helping me before the trip ( booking for example the pickup at the airport), during ( booking a day trip to Nihn bihn and answering all questions ) and even afterwards ( keeping our luggage during our cruise in Lan ha bay after having done the check out ). We stayed too during the tet festival and it was great the new year eve dinner and the fireworks from the rooftop. Views were super from there. The room was fine, maybe not too big but the beds were most comfortable. Totally recommend it and would come back. It was only 5 min walking to the lake. Easy place too to be picked up for excursions.
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Lost in Jiading
Quarto superior (Cozy)
Hospedou-se em fev 2024
Viaje com amigos
3 avaliação
4.5/5
Ótimo
Publicado em 19 mar 2024
We had a short but pleasant stay. Arriving around 3 AM, two employees quickly accommodated us. Despite its small size, the hotel boasts a great location, and the staff are incredibly cheerful and friendly. Surprisingly, the breakfast exceeded our expectations, rivaling that of some 5-star hotels in Hanoi. I would definitely return and plan to stay longer next time.
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Usuário convidado
Quarto superior (Cozy)
Hospedou-se em jan 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 30 jan 2024
Hotel location is excellent. Staff are helpful and attentive. Would definitely stay here again next time in Hanoi.
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Fergal10
Suite Júnior
Hospedou-se em jan 2024
Casal
10 avaliação
5.0/5
Excepcional
Publicado em 6 fev 2024
Very nice staff and very helpful with everything we needed. Easy to book a tour with them through the front desk. Breakfast was nice and the bar on the roof was nice, the barmen were very fun. Fantastic location to all the walking streets at night.
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Theodora
Quarto superior (Cozy)
Hospedou-se em jun 2023
Família
2 avaliação
5.0/5
Excepcional
Publicado em 20 jun 2023
We had a lovely time at La Nueva! The staff were so friendly and helpful. They gave us a free room upgrade and helped us book a taxi and get dinner. The breakfast is excellent and the rooms are very comfortable as well.
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Chocolate105
Quarto superior (Cozy)
Hospedou-se em mai 2023
Viaje com amigos
71 avaliação
3.7/5
Publicado em 1 jun 2023
thank you manager Jimmy who provided the excellent service to us and introduced some tourist attraction to us proactively .
Just a little bit different from other hotel . Your hotel entrance door will be closed every night after 1 am.That may be not convenient for those customers who would like to enjoy the night life in Vietnam .After cleaning up our room, the staff took our toothbrush,shaver kit away but did not refill it .finally we need to contact the receptionist to get it .
About the room size . That is Small without bathtub but it is very close to the lake and other tourist attractions.next time we will try others .
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6/11
MuraliRaja
Quarto superior (Cozy)
Hospedou-se em nov 2023
Negócios
2 avaliação
5.0/5
Excepcional
Publicado em 12 nov 2023
Fantasy location, easy access to places of interest both directions. Great Panoramic view from room top where B/fast served. Night will b event Great. And foremost the staff they're absolutely great, especially Jimmy very helpful.
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Usuário convidado
Quarto superior (Cozy)
Hospedou-se em mai 2023
Família
4 avaliação
5.0/5
Excepcional
Publicado em 14 mai 2023
Like the friendly and helpful staff. Both at the front desk and at the breakfast restaurant.
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Usuário convidado
Suite Júnior
Hospedou-se em out 2023
Negócios
8 avaliação
4.7/5
Incrível
Publicado em 7 out 2023
Excellent hotel with very friendly and helpful staff. Close to the lake and waking distance to the hotspots around the old town. Good breakfast and nice roof top bar for a cocktail in the evening.