Avaliações do Somerset West Point Hanoi
Somerset West Point Hanoi
No.2 Tay Ho Road, Quang An ward, Quan Tay Ho, Hanoi, VietnamVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.7/5
Incrível
222 avaliação
Avaliações verificadasAgradável e bem localizado4.6
Comodidades4.7
Atendimento4.7
Limpeza4.7
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Todas as avaliações(222)
Avaliações positivas(218)
Avaliações com fotos/vídeo(53)
Café da manhã delicioso(30)
Quartos grandes(17)
Ótimo para viagens a negócios(12)
Muitas comodidades(12)
Piscina excelente(10)
Fácil de se locomover(9)
Próximo ao shopping(9)
Conveniente para compras(8)
Avaliações negativas(4)
JustUsExploring
Apartamento Executivo com 2 Quartos
Hospedou-se em dez 2024
Família
35 avaliação
Excepcional
Publicado em 4 jan 2025
We had a pleasant stay at this hotel and really appreciated the spacious rooms and convenient location, which made exploring the city a breeze. While the breakfast wasn’t quite what we expected, everything else was enjoyable, and we’d happily stay here again for the comfort and great location.
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Resposta da propriedade: Dear JustUsExploring,Thank you for choosing Somerset West Point, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation, and the facilities and services offered at Somerset West Point. Your kind feedback of our team will be shared to the team as this will encourage all of us to strive for better. Our property aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Somerset West Point in the future.Kindest RegardsParleen KaurGeneral Manager
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Chong Kian
Estúdio executivo king
Hospedou-se em jan 2025
Negócios
2 avaliação
Ótimo
Publicado em 5 fev 2025
I had an amazing stay! The view of the lake from the window was absolutely stunning. I will definitely be back and next time, I'll bring my family.
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Resposta da propriedade: Dear Chong Kian, Thank you for taking a moment to share your experience at Somerset West Point! We are so pleased to hear you found our service and facilities to your liking, as we are committed to providing high-quality customer service, and we’re thrilled to hear our team made a good impression on you. We hope you’ll visit us again soon.Kindest RegardsParleen KaurGeneral Manager
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Kazza P
Estúdio executivo king
Hospedou-se em dez 2024
Casal
15 avaliação
Excepcional
Publicado em 3 jan 2025
A fabulous stay. We booked an executive studio for 5 nights, and it certainly did not disappoint at all.
It was fully equipped with everything that you needed. We had a smart tv,a washer dryer, and a fully fitted kitchen.
The breakfast was plentiful and a wide selection. The breakfast was included in the price we paid.
On the 4th floor there is a gym, sauna and steam room with a massive swimming pool. There is a Korean restaurant and a golf simulator. For children, there is a large soft play area.
There are some local things to do within 100 metres of reception.
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Resposta da propriedade: Dear Kazza P, Thank you for choosing Somerset West Point, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation, and the facilities and services offered at Somerset West Point. Your kind feedback of our service will be shared to the team as this will encourage all of us to strive for better. Our property aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Somerset West Point in the future.Kindest RegardsParleen KaurGeneral Manager
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Hasnien
Apartamento Executivo com 2 Quartos
Hospedou-se em dez 2024
Família
4 avaliação
Excepcional
Publicado em 16 jan 2025
Great place to stay, our room had a washing machine and dryer and the room was very spacious.
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Resposta da propriedade: Dear Hasnien,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset West Point! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.We thank you again for choosing to stay with us and we look forward to having you back soon.Sincerely Yours,Parleen KaurGeneral Manager
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NanR
Estúdio executivo king
Hospedou-se em nov 2024
Viaje com amigos
9 avaliação
Excepcional
Publicado em 17 jan 2025
Great location with all necessities. The studio was well equipped. Breakfast selection was good. Enjoyed our stay.
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Resposta da propriedade: Dear Nanthini Ramalo,Thank you for taking a moment to share your experience at Somerset West Point! We are so pleased to hear you found our service and facilities to your liking, as we are committed to providing high-quality customer service, and we’re thrilled to hear our team made a good impression on you. We hope you’ll visit us again soon.Kindest RegardsParleen KaurGeneral Manager
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Lauren Yeh
Estúdio executivo
Hospedou-se em abr 2024
Sozinho(a)
18 avaliação
Muito bom
Publicado em 3 mai 2024
Very nice staff service , location abit far to the old quarter area, but it acceptable. Reasonable price.
Will choose it again next time back to Hanoi.
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6/8
Resposta da propriedade: Dear Lauren, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Somerset West Point. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kindest RegardsParleen KaurGeneral Manager
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Michael
Apartamento Executivo com 2 Quartos
Hospedou-se em set 2024
Família
4 avaliação
Excepcional
Publicado em 6 out 2024
Very good
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Resposta da propriedade: Dear Michael, Thank you for the lovely review! Our goal is always to exceed your expectations! We look forward to welcoming you back to Somerset West Point soon. Kind RegardsParleen KaurGeneral Manager
BaLinh
Estúdio executivo
Hospedou-se em ago 2024
Negócios
7 avaliação
Excepcional
Publicado em 7 ago 2024
Staffs at hotel are so great!
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Resposta da propriedade: Dear Valued Guest,Thank you for taking a moment to share your experience at Somerset West Point! We are so pleased to hear you found our service to your liking, as we are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Kindest RegardsParleen KaurGeneral Manager
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thisisgiorginix
Apartamento Premier com 2 Quartos
Hospedou-se em set 2024
Família
4 avaliação
Muito bom
Publicado em 4 out 2024
Location is nice, not too far from city center in a interesting and well served neighborhoods. Swimming pool clean and enjoyable, the aparment are perfect size for 4 people. The breakfast didn''t have such a wide choices as we were expecting.
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Resposta da propriedade: Dear Valued Guest, Thank you for taking a moment to share your experience at Somerset West Point! We are so pleased to hear you found our service to your liking, as we are committed to providing high-quality customer service, and we’re thrilled to hear our team made a good impression on you. We hope you’ll visit us again soon.Kindest RegardsParleen KaurGeneral Manager
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Usuário convidado
Apartamento Executivo com 2 Quartos
Hospedou-se em jul 2024
Família
3 avaliação
Incrível
Publicado em 1 ago 2024
So good
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Resposta da propriedade: Dear Valued Guest,Thank you for the lovely review! Our goal is always to exceed your expectations! We look forward to welcoming you back to Somerset West Point soon. Kind RegardsParleen KaurGeneral Manager
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Jeanne
Apartamento Premier com 2 Quartos
Hospedou-se em nov 2024
Família
4 avaliação
Excepcional
Publicado em 17 nov 2024
Nice buffet with egg station. Very clean room service. 2nd time there :)
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Resposta da propriedade: Dear Jeanne, Thank you for taking a moment to share your experience at Somerset West Point! We are so pleased to hear you found our service and facilities to your liking, as we are committed to providing high-quality customer service, and we’re thrilled to hear our team made a good impression on you. We hope you’ll visit us again soon.Kindest RegardsParleen KaurGeneral Manager
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John
Apartamento Executivo com 2 Quartos
Hospedou-se em ago 2024
Família
6 avaliação
Ótimo
Publicado em 14 ago 2024
Service was top notch. Breakfast variety are decent and delicious. 24/7 accessible gym and Starbucks at the lobby is a plus. The only downside is the location is about 15-20mins from city centre.
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Resposta da propriedade: Dear John, Thank you for taking a moment to share your experience at Somerset West Point! We are so pleased to hear you found our service to your liking, as we are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Kindest RegardsParleen KaurGeneral Manager
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KIAT HUI
Estúdio executivo king
Hospedou-se em nov 2024
Negócios
3 avaliação
Excepcional
Publicado em 13 nov 2024
This is one of the best hotel I’ve ever stayed with best curry ever….
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Resposta da propriedade: Dear Kiat Hui,Thank you for the lovely review! Our goal is always to exceed your expectations! We look forward to welcoming you back to Somerset West Point soon. Kind RegardsParleen KaurGeneral Manager
Littleindia
Estúdio executivo king
Hospedou-se em mai 2024
Casal
4 avaliação
Ótimo
Publicado em 22 mai 2024
Friendly and Helpful
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Resposta da propriedade: Dear Littleindia, Thank you for sharing your positive stay experience with us and we are happy to have met your expectations in service and quality standards. We look forward to welcoming you back to Somerset West Point in the near future. Kind RegardsParleen KaurGeneral Manager
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Altanoch
Estúdio executivo king
Hospedou-se em abr 2024
Casal
2 avaliação
Ótimo
Publicado em 28 abr 2024
Quiet place near Hanoi city
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Resposta da propriedade: Dear Altanoch, Thank you for the lovely review! Our goal is always to exceed your expectations! We look forward to welcoming you back to Somerset West Point soon. Kind RegardsParleen KaurGeneral Manager
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