Avaliações do Kyriad Marvelous Hotel (Harbin Railway Station Zhongyang Street)
Kyriad Marvelous Hotel (Harbin Railway Station Zhongyang Street)
No. 1 Tiandi Street, Daoli District, Harbin, Heilongjiang, 150010, ChinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.3/5
305 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.3
Comodidades4.2
Atendimento4.3
Limpeza4.3
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Todas as avaliações(305)
Avaliações positivas(273)
Avaliações com fotos/vídeo(60)
Localização conveniente(46)
Equipe da recepção cordial(35)
Ambiente elegante(23)
Fácil de se locomover(15)
Isolamento acústico médio(14)
Ótimo para viagens a negócios(10)
Próximo à estação de trem(4)
Avaliações negativas(32)
ahjonah
Quarto Queen Boutique
Hospedou-se em nov 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 20 dez 2024
Nice place
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Resposta da propriedade: 尊敬的賓客您好, 感謝您對我們的認可, 客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力, 打造五星級水準, 期待下一次的出行, 我們能為您創造更加完美服務。
Usuário convidado
Quarto de Hóspedes (Cama de Casal)
Hospedou-se em nov 2024
Sozinho(a)
2 avaliação
5.0/5
Excepcional
Publicado em 16 dez 2024
Great place to stay as near to center point
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Resposta da propriedade: 尊敬的賓客您好, 感謝您對我們的認可, 客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力, 打造五星級水準, 期待下一次的出行, 我們能為您創造更加完美服務。
Usuário convidado
Quarto Queen Boutique
Hospedou-se em dez 2023
Sozinho(a)
1 avaliação
2.5/5
Publicado em 14 jan 2024
I booked the hotel based on the reviews and I was shocked and disappointed when I got there. The front desk staff were nothing like what I read. They were not helpful and appeared impatient when I asked them for information. Maybe because I am yellow skin.
The room was small but that’s ok. The shower area and toilet were very small. When you open the toilet door, it almost touches the edge of the toilet bowl. Although the furniture was old and carpet was dirty-looking, nothing shocked me more than seeing a used mask on the floor!
Water pressure wasn’t great. In fact the temperature was inconsistent.
I would say this is a 2.5 star hotel. For the price, it’s better to go for a hotel that’s right in the middle of Zhongyang Street. There’s nothing next to the hotel.
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Resposta da propriedade: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Elileen CC
Quarto de Hóspedes (2 camas)
Hospedou-se em dez 2022
Família
2 avaliação
4.5/5
Ótimo
Publicado em 25 jan 2023
This hotel is very warm in sub-zero winter, excellent for people coming from subtropical areas. Location is very close to Zhongyang Central Street and the St. Sophia's Cathedral. Fast food restos are also nearby. Taxis know the area well. The streets around the area are great for walking-- they are architectural marvels. The hotel has a shop below that is always open. The hotel manager invited us to some dumplings in the eve of New Year.
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6/8
Resposta da propriedade: Hello! I am your online personal butler, Xiao Kai. Thank you for your comments during your busy schedule. We advocate the purpose of "customer satisfaction is the only standard to test our service", and wholeheartedly provide the best service for every friend. Your opinion is our driving force for continuous progress. Xiao Kai will continue to work hard to do better. You are welcome to go home frequently to check the supervision work, and the handsome men and women at the front desk are also very welcome to you! Wish you a happy life! good health! Happy New Year!
Anzelle
Quarto Queen Boutique
Hospedou-se em dez 2022
Viaje com amigos
6 avaliação
5.0/5
Excepcional
Publicado em 25 jan 2023
Close to the railway station and most of the attractions. Clean and the service was good.
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Resposta da propriedade: Hello! I am your online personal butler, Xiao Kai. Thank you for your comments during your busy schedule. We advocate the purpose of "customer satisfaction is the only standard to test our service", and wholeheartedly provide the best service for every friend. Your opinion is our driving force for continuous progress. Xiao Kai will continue to work hard to do better. You are welcome to go home frequently to check the supervision work, and the handsome men and women at the front desk are also very welcome to you! Wish you a happy life! good health! Happy New Year!
Leoni
Quarto de Hóspedes (Cama de Casal)
Hospedou-se em nov 2022
Sozinho(a)
6 avaliação
5.0/5
Excepcional
Publicado em 8 fev 2023
I really enjoyed staying at Kyriad Marvelous Hotel. Great service. Rooms are clean and very warm. It's a very good location from the metro and the Cathedral as well as the famous walking street.
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Resposta da propriedade: Hello! I am your online personal butler, Xiao Kai. Thank you for your comments during your busy schedule. We advocate the purpose of "customer satisfaction is the only standard to test our service", and wholeheartedly provide the best service for every friend. Your opinion is our driving force for continuous progress. Xiao Kai will continue to work hard to do better. You are welcome to go home frequently to check the supervision work, and the handsome men and women at the front desk are also very welcome to you! Wish you a happy life! good health! Happy New Year!
YSPACK
Quarto de Hóspedes (Cama de Casal)
Hospedou-se em jan 2023
Negócios
4 avaliação
4.7/5
Incrível
Publicado em 24 fev 2023
Not far from Siant sophia, can walk to visit. Room is clean but a little bit small area. Reception Chinese speaking only. Breakfast not enough if you go after 8:00AM. Total is ok!!
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Resposta da propriedade: Hello! I am your online personal butler, Xiao Kai. Thank you for your comments during your busy schedule. We advocate the purpose of "customer satisfaction is the only standard to test our service", and wholeheartedly provide the best service for every friend. Your opinion is our driving force for continuous progress. Xiao Kai will continue to work hard to do better. You are welcome to go home frequently to check the supervision work, and the handsome men and women at the front desk are also very welcome to you! Wish you a happy life! good health!
Ye the Human
Quarto Inteligente(cama queen size)
Hospedou-se em nov 2022
Casal
25 avaliação
5.0/5
Excepcional
Publicado em 3 jan 2023
Great place to stay.
Heating floor, clean room, nice carpet.
Great location close to the tourist street
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Resposta da propriedade: 尊敬的賓客您好!感謝您的入住並在百忙之中對我們的評論,服務好每一位賓客是我們一致的追求,期待您的再次入住,祝您生活愉快!
Usuário convidado
Quarto de Hóspedes (2 camas)
Hospedou-se em dez 2023
Viaje com amigos
6 avaliação
4.0/5
Muito bom
Publicado em 7 fev 2024
Simple but nice.
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Resposta da propriedade: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗, 看到您的滿意和肯定, 我們真的是非常的感動,小凱會繼續努力時刻準備着您隨時回來。
Resposta da propriedade: 您好!很抱歉讓您有了一次不好的入住體驗,您提出的停車場問題,我們會及時優化服務流程以保證良好出行體驗,同時城市外牆裝修已接近尾聲,即將迎來更華麗整潔的我們,感謝您的反饋,也請給我們一個挽回您的機會,我們一定更加努力。期望下一次的出行也會選擇本酒店,我們會為您提供更加誠摯的服務。