Wanda Vista Harbin

Appreciate the upgrade to club level at 15th floor but the room was very warm despite I opened the window & it was winter time. No air con available so room service pushed in an old, bulky & noisy 1 & only 1 portable “air conditioning”. 1st time in my life I stayed in a 5 stars hotel room feeling uncomfortable, noisy (from the street & the bulky air conditioning) & sweaty thru out the night. Asked to change room the next day. Hotel changed both my & my children room to a lower floor. Much cooler but air pollution was the killer this time. Rooms & corridors walkway were infested with cigarette smell & smoke. Yes I saw cigarette smoke coming out from a few rooms when I was walking to my children’s room. This is really the greatest problem with China hotels. China guests are fine to ignore the non smoking signs in the rooms & toilets. Room complementary services were miserable. Only 2 cups, no spoons. Average quality shower gel was used. Breakfast was below average for a 5 stars hotel. Location was okay. There is a big mall opposite & some nice restaurants nearby. Next time I shall stick to staying in an international hotel over China hotels unless they can adhere to the non smoking rule & provide 5 stars room services for 5 stars price.

Amazing experience good service and nice breakfast

Not too good nor too bad. Average experience

Good choice

和孩子一起跨年，突然想找個酒店一起放鬆一下，選擇了這家酒店，酒店服務態度好，酒店風格不錯，設施齊全，大廳很大，前台服務好，貼心熱情，房間乾淨整潔，衞生間乾淨，洗澡舒服，客房服務員熱情，主動打招呼，停車方便，旁邊就是商場，出行方便，下次還會選擇入住這家酒店

酒店地理位置優越，賓客關係很貼心，提前打電話詢問入住需要，安排的房間很滿意，還給了旅遊小貼士，很暖心，酒店大堂也很漂亮，期待再次來哈爾濱。 特別是Fiona 真的嘎嘎好 提前溝通 老好了 下次還找Fiona