Days Inn by Wyndham Hays

Staff is very friendly and very helpful.. My family and I had gotten stranded in Hays,Ks due to my alternator going out on our vehicle the day of Christmas, The manager was so very kind and to work with us on a room and all that... Will deffinantly be staying there again if ever n Hays.

Room was not clean and had safety hazards. Crumbs throughout the bed sheets, sewing pins laying on the floor. Bugs coming in through the door that had a half inch gap at one end. The staff was great. Very helpful at check in/check out, and during breakfast.

Watch your stuff it will disappear the cleaners are sketchy and managers don't care they hang up when you want something done they do not care if they went thru your stuff besides that the rest was OK if you like a unsafe place to leave your stuff with a locked door and a thief with a key

Bugs bugs bugs!!!! Dirty dirty dirty!!!! The worst stay ever!! Pillows ******! Ac ******!!! Do NOT stay here!!!

I was a guest at Days Inn Hays on Sunday, June 16, 2024. I was assigned to room 134, and for the most part the stay was great. However, when I woke up on the morning of Monday, June 17 I discovered that the bathroom trash was almost overflowing. The trash can is located outside of the bathroom in a separate vanity area, and it was tucked under the vanity. So, unless you pulled it out from under the counter you couldn’t have seen it was full. I threw a q-tip away, and when it didn’t fall into the trashcan I pulled the can out. There was a container of leftover food, plates, napkins, and various other items underneath. I had stepped on a cigar wrapper the night before, but I just picked it up and figured the vacuum missed it. When I saw the trash can I knew that my room hadn’t been cleaned before we stayed in it. When I came to the front desk to speak with the manager about this he simply told me that housekeeping was overwhelmed, and he apologized. He also told me that the system was down, and I could call later that day to process a refund. I have called the hotel 4 times looking to speak to the manager and each time I have been told he is unavailable. I have left messages with staff members, but I never heard back. I sent an email to the front desk, and to the manager, but that has also been ignored. I am disgusted that this hotel not only let me and my child sleep in a room that wasn’t cleaned, but I am shocked at the lack of response, and the unwillingness to remedy the situation.

everything was good. Door stuck a little had to kick the bottom to open I've stayed before always a great place

They need some updated plumbing,other than that all was good. Staff was friendly, breakfast was good.

The beds were worn out. The room smelled of smoke and we hat to put our clothes in bags due to the smell of smoke. The beds smelled of smoke and sagged in the middle. The bathroom was dirty with hair in tub and on floor.

Wonderful and very friendly staff as well as the manager a wonderful gentleman.. Great place to stay for families they r very friendly and there is a great little park right behind the motel as well