Swan Lake Hotel

The hotel is located very close to swan lake. The surrounding area is very nice. The staff members are very attentive. There breakfast buffet is a must. We had a great time.

My mother and I enjoyed a wonderful six-night stay at Swan Lake Hotel. Our room had a breathtaking lake view and the hotel was close to two major shopping malls and a park. Customer service, particularly from Ms. Iris, was exceptional . She went above and beyond to assist my mother in locating a nearby pharmacy for essential medication and even managed to secure an extra night's stay for us despite the bustling events at the hotel. Moreover, she promptly contacted us about our forgotten items upon checkout. The breakfast buffet was delightful, and the daily complimentary snacks and toy were a nice touch. Highly recommend Swan Lake Hotel!'

Well, otel is old or not taken care well. I had AC problem and couldn’t be addressed. Language barrier is a big issue, tried to communicate with technician and receptionist via google translator , however that wasn’t very successful. Hotel staff is very friendly, breakfast choice is big, many dishes. Other than my AC problem, hotel was good!!

Classic business-style hotel on the northern side of Swan Lake. Suitable for weekend trips, convenient location to discover Hefei's modern side by foot. Fast, friendly and experienced service. German-style restaurant downstairs. Good Chinese-International mixed breakfast buffet. Spacious guest parking outside the building.

Good location. Reasonable price and service is also great. Will stay again.

合肥天鵝大酒店，真是一家值得好評的酒店。首先，它的地理位置極佳，交通便利，周邊景點眾多，出行十分方便。其次，酒店的設施一流，房間寬敞明亮，床品舒適，讓我每晚都擁有甜美的睡眠。再者，酒店的服務態度也非常好，員工熱情周到，讓人倍感温馨。最值得一提的是，酒店的餐飲也非常出色，各種美食應有盡有，讓人流連忘返。總之，合肥天鵝大酒店無論是從硬件還是軟件方面，都讓人非常滿意，是一次愉快的入住體驗，強烈推薦給大家！

我的客房面對天鵝湖景觀，風景一覽無遺，無論是白天和晚上，景色非常很美，我每次來合肥都會選擇在這家賓館小住幾天。自助早餐豐富多樣，可謂美食美景都有了。他們的客服和Iris女士 ，温馨的話語，給人以親切。

酒店位置很好，去哪裡都近，很方便。前台辦理入住很快，剛入住，管家Iris就聯繫上了，隨時提供貼心服務。湖景房景色真的很絕，房間空間大，很安靜，設施很完善。晚上管家還送了小餅乾、牛奶和小玩偶，太貼心了。總之是一次特別美好的體驗。

天鵝湖大酒店地理位置非常好，出門步行就可以到達萬達或銀泰，過一條小馬路就是天鵝湖，湖景房景觀很好，酒店內部很乾凈整潔，早餐種類也很豐富，雖然酒店略有年代感，但是功能還是很齊全，尤其是軟件服務很好，賓至如歸，客户關係Iris從入住就很熱情提供幫助，還主動幫忙延期退房讓寶寶休息好再離開，推薦合肥天鵝湖大酒店！