Citybox Helsinki

Clean and reasonable price I would recommend this hotel There is a food market next to it as well

We reached at midnight due to a delay in our flight, and there’s no staff around at all. After finding clues, we found out we had to check in on our own in the machines provided. There could have been better signage to point out this or chat to the travel agencies, especially during hours that there’s no staff around to prevent wasting time. There’s no cleaning given to the rooms on days 1& 2, and cleaning will be done on day 3, so if you stay just for 2 nights? Bummer like ours. However, to our surprise, the trash bin in the toilet was not cleaned, and there’s even blood there! It was a very unpleasant experience for us. It’s one thing not to clean for 2 nights, but at least make sure everything is properly cleaned! We found out on our own also that there’s free storage, but you had to activate it correctly before checking out; otherwise, it would not work. Thankfully, we found out about this on time; otherwise, we would incur charges and hassle to keep our luggage in luggage services elsewhere since we would not be able to keep things inside the room without a card issued by the machine. Again, it’s one thing to do everything automatically, but you must inform customers first on this. Hotel location was great. Not so far from metro and tram station. At midnight, tram was still working from the central station to the hotel side thankfully as metro has closed for the day. I have not tried the metro since tram is more convenient to go to the sightseeing places.

Cozy room and two windows! Good location. Clean sheets and towels.

Second time staying. The room is smaller but other than that the experience is as good as first time.

Location is perfect! Train station is 3mins walk and there’s 2 supermarkets within 5mins walk! Lots of restaurants nearby as well. Room is clean, spacious and cosy. There’s no TV but there are games, TV and dining areas with hot drinks at the lobby. Highly recommended, a great find!

Efficient self-check in and out. Got upgraded. Bedding was comfy and warm. Loved that the reception area has mini kitchen with microwaves, fridges, plates, bowls, and utensils.

If you're looking for a hotel that cuts out the unnecessary frills and charges you for what you actually need—a clean, comfortable, and brilliantly located room—then Citybox is the answer. It offers fantastic value for money without compromising on quality or experience. We will 100% be staying here on our next trip to Helsinki.

Very new and modern! The hotel offers automated check-in, check-out, and luggage storage. On the ground floor, there’s a well-equipped kitchen, a laundry room, a small library, and a play area for children. Staff are also available in the office if you need assistance. Highly recommended!

Location is great and getting to key parts of the city is convenient. Lots of cafe and food options surrounding the area. Room are modern, clean and quiet, although you have to do the check-in/out yourself.