Avaliações do Crowne Plaza Helsinki - Hesperia

Resposta da propriedade: Hello, Than You for your time spent on giving us such a nice feedback. It is really heartwarming to see you have enjoyed your stay with us! We wish you back to visit us soon! Kind regards, Miia / reception Crowne Plaza Helsinki

Resposta da propriedade: Dear Guest, Thank you for you sharing the highlights from your stay with us here in Crowne Plaza Helsinki-Hesperia. We are grateful that you've had a comfortable stay and find our rooms to be well cleaned and cozy. We'll share your nice feedback to our team. Once again, thank you for choosing Crowne Plaza Helsinki-Hesperia! Regards,CiaraCrowne Plaza Helsinki-Hesperia

Resposta da propriedade: Good morning dear HarperBeth!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I will share this feedback with all of my colleagues. We hope to see you again very soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel

Resposta da propriedade: Dear XingJian, Thank you for staying in Crowne Plaza Helsinki-Hesperia and taking time to share your thoughts and feedback from your hotel stay! Great to read that service quality, gym and buffet breakfast were many highlights of your stay. Hope to see you back again! Regards,Ciara Crowne Plaza Helsinki

Resposta da propriedade: Dear Guest, Thank you for choosing Crowne Plaza Helsinki-Hesperia, and taking time to share your helpful feedback with us, very nice to read that you were satisfied with your overall hotel experience.We'll take note of the improvement suggestions you shared. Thank you once again.Best,Ciara Crowne Plaza Helsinki

Resposta da propriedade: Good morning dear! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I apologize for the improper cleaning service provided. We will go through your feedback with the whole team. Wishing you a Happy New Year! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel

Resposta da propriedade: Good morning dear! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. Wishing you a Happy New Year! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel

Resposta da propriedade: Dear Krystal Thank you for staying with us. We are glad you liked our location. Next to us is the Töölönlahti bay area, which is indeed a beautiful area to walk around. We are also a short walk from other favourite places in Helsinki. It's also wonderful that you enjoyed using our sauna and swimming pool. We are so sorry to hear that the breakfast schedule was bad for you. Feedback like this is important to us and helps us to improve. Thank you for sharing your experience with us. We hope you will stay with us again. You are very welcome. Warm regards, Henna, reception

Resposta da propriedade: Good evening dear! Thank you for your feedback and for your time. It is very important to us. It was a pleasure having you staying in our Crowne Plaza hotel. I am sorry for not meeting your expectations throughout the stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. With Kind Regards, Wishing you a Happy New Year!Merlin from Crowne Plaza Hesperia hotel hotel@crowneplazahelsinki.fi

Resposta da propriedade: Dear hotel guest Thank for staying with us. We are delighted to see that you have enjoyed when staying in here and how you spoiled us with high ratings. Your kind words warm our hearts when you tell us you enjoyed the large and clean room and the spa area. We try to provide food to suit every taste and need, so it's great to hear that you enjoyed it too. Our location is next to the beautiful Töölönlahti bay area and it is indeed a beautiful and peaceful place with nature and birds. We hope to see you again as our guests.Kind regards, Henna, reception

Resposta da propriedade: Good evening dear!Thank you for your feedback and for your time. It is very important to us. It was a pleasure having you as a guest in our Crowne Plaza hotel. I am so happy to see that you liked the room. I am sorry for the water dripping to the floor while showering.Hopefully you will visit us again soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotelhotel@crowneplazahelsinki.fi

Resposta da propriedade: Good evening dear!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. We hope to see you again very soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotel

Resposta da propriedade: Dear Guest, Thank you for taking time to post pictures and sharing your feedback from your recent stay here in Crowne Plaza Helsinki-Hesperia. We are delighted to know that there were plenty of great highlights that you have experienced in our hotel. We hope to have the opportunity to welcome you back soon!Regards, CiaraFront Office Crowne Plaza Helsinki-Hesperia

Resposta da propriedade: Good evening dear guest!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I will share this feedback with all of my colleagues.We hope to see you again very soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotel

Resposta da propriedade: Dear hotel guest Thank you for staying with us. We're so glad you enjoyed your stay and liked our location. We truly are close to the centrum of Helsinki and the beautiful Töölönlahti bay area. The pictures you posted are great and very Finnish. Sorry to hear that our staff didn't reach your level. Thank you for this important feedback, it helps us to improve. Hopefully you will give us another chance and we can show you how we have improved our standards. You are always warmly welcome. Best regards, Henna, reception