Home2 Suites by Hilton Hilton Head

Room was clean and well-appointed. Housekeeping staff were excellent, in frequency of attention and in quality of their work. Front desk staff were helpful and pleasant even at busiest times. Breakfast provided was fine and daily choices I appreciated. Appreciated healthful options available daily (oatmeal, fresh fruit available at breakfast and apples (wrapped to reduce hand contact) and bottled water at front desk throughout the day and other popular breakfast items (bagels, waffles, omelets, etc that I don't choose to eat) are also provided. I did not utilize other on site amenities (exercise room, etc). I would stay here again.

Upon checkin the woman couldn’t be bothered to stop leaning on the counter, thought maybe a medical issue however the subsequent 3 days of our stay we noticed her doing the same at all times of the day. No greeting we lead the conversation. After checking in at 3 get upstairs to room 311 after traveling 8 hrs to arrive to have a male employee tap on the door once and use his keycard to barge right in our room while I (female) was there alone. About 20 min later a female employee knocks twice before I get to the door she comes in! Says she wanted to see if the shampoo was hanging up ?!?!? The room smelled strongly of bug spray and thankfully dissipated during the stay. Pillows smell of dirty hair/sweat. Some plastic covers would be helpful if they are that old. The sound level from upstairs was awful. They got up at 5:30 each morning and stomped around and again around 10am each day. I would say this property lacks sound barrier if that’s important to you or you plan to rest outside of 12pm-6am We come annually for a golf tournament and will post this review to let our fellow golfers know to not stay here. What a restless stay. Not happy We used to be Hilton Grand Vacation Club owners and this is not Hilton standards.

I recently stayed at Home 2 Suites in Hilton Head South Carolina with my partner and absolutely will make them my Hotel every time I visit Hilton Head. I wish to thank Keira, Marshai, Kirk, and Corneil for their stellar Customer Service. The Hotel is extremely clean, quiet and in a great area that allows one to do all that Hilton Head offers. Again the staff is just amazing and they go above and beyond to make sure are your needs are met! THANK YOU!!!! R. Taylor

This is a great location if you’re interested in being in the heart of Hilton Head. The room was super clean but our mattress was worn out. Bathroom was clean and shower was pretty good. The help was awesome from the room cleaners to the front desk. My only complaint was the breakfast, it really ******! We walked in and immediately walked out. Nothing like the other Hilton properties we’ve stayed at.

Melinda, the check in clerk, was very kind and offered to adjust our bill after having no luggage carts available and finding a stain on the sleeper sofa mattress cover. The room was spacious and comfortable and seemed clean. All we needed!!

The front desk staff, actually all of the staff that we encountered were very welcoming and friendly. They were always asking where we were going and the plans that we had for each day. They always asked how our days went at the end of each day. I cannot recall a single time that I went in or through the lobby that I was not greeted by at least one, but usually 2-3 staff. We travel often and to many different locations and this is the friendliest staff I have ever encountered. Michelle was the most relatable person. She seemed to try to make genuine connections with every person she talked to. She was so fun to talk to and to listen to.

Nice place and friendly staff. The price for the stay was great. Breakfast was good....many options to choose from. Close to stores and dining. Quiet. Clean. I would stay again. Not too far from the beach. Book and have some fun already.....

Centrally located hotel with nice workout area and large lobby. Rooms have small refrigerator, microwave, dishwasher and plates/silverware for use. Rooms are spacious and have nice sleeper sofa coach for an extra guest. Would definitely stay again.

Stood at the front desk to check in and nobody was there. Finally a lady came up from behind us who was sitting in the lobby watching tv, not saying anything. My husband proceeded to say we would like to check in. She was very unfriendly and not welcoming at all. As we got into our room it had an awful smell, we walked around and noticed two air purifiers running. My husband and I thought that was very odd. Never ever have we been in a hotel and have experienced that before. I used room spray I had in my bag and that helped the smell for a little while. Ran the air conditioning unit during the night hoping that would help. No water pressure in the shower, ironing board was missing a bolt to hold it together, the in room coffee machine did not work. Breakfast had poor limited choices. At check out we told the two ladies about our stay, they were rude and did not care we were highly disappointed. Would not recommend this hotel what so ever. In need of a deep cleaning, maintenance and a new staff.