Usuário convidado
18 de junho de 2024
Recently stayed at Triforêt and while the hotel's facilities were clean and pleasant, our overall experience was soured by the behavior of the housekeeping staff. We had a few simple requests that we politely asked the housekeeping department to fulfill, but unfortunately, we were met with disrespect. The manager and an assistant showed up to our room, speaking in their native language in front of us, which we found to be very offensive. We had asked for some basic amenities, but they denied our requests with an attitude that was unprofessional and unwelcoming. In fact, when they left our room, they were laughing together, which was quite telling. As paying guests, we expect a certain level of service and respect . Unfortunately, Triforêt failed to deliver on this front. Despite the hotel's nice amenities and good food at the restaurant. In my opinion, it's a shame that a nice hotel like Triforêt would employ staff who can't provide a positive experience for their guests. We would not recommend staying here unless you're prepared for potentially run-ins with unprofessional staff.
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