Usuário convidado
31 de janeiro de 2023
My stay at Mirada Del Lago was one of my best travel experiences thanks to the hotel staff and also the staff at the Ski Room. Everyone was super helpful and very polite although being very busy and working hard. I cannot remember a situation where the hotel staff couldn't deliver what we have requested or needed. My kids had ski lessons for the first time and their instructor Ferhat made them love skiing while teaching them the correct technique etc. I am very thankful to him. Also, the staff working at the ski room couldn't be more helpful. There is a shuttle minibus circling between the hotel to the slopes -regularly to the Tekir gate but not to the others-. This shuttle system needs some improvement; the busses are not really designed for carrying ski equipment, something can be done regarding this, and there was no clear instruction on what to do/who to call in case we end up at a different gate than Tekir. Otherwise the drivers were also very polite and the ski room staff helps with the equipment while getting on and off the bus. The food served during all three meals was delicious with an adequate variety. Rooms were comfortable with all amenities one would need. Swimming pool and the spa are like the cherry on the pie. We stayed in Mirada Del Lago for one week and was very sad to leave, definitely will go back again!
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