Winsuites Saigon Hotel

Avaliações do Winsuites Saigon Hotel

Winsuites Saigon Hotel

Đ. Lê Lai/28- 32 Ward, St, District 1, Ho Chi Minh City, VietnamVer detalhes do hotel
Winsuites Saigon Hotel
Winsuites Saigon HotelWinsuites Saigon HotelWinsuites Saigon Hotel
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1 noite

Avaliações dos hóspedes

4.5/5
Ótimo
201 avaliação
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.3
Atendimento4.6
Limpeza4.5
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Todas as avaliações(201)
Avaliações positivas(195)
Avaliações com fotos/vídeo(56)
Proprietário cordial(53)
Excelente chá da tarde(13)
Comida excelente(11)
Cama confortável(7)
Localizado no centro(7)
Conveniente para compras(7)
Vista bonita(6)
Ótimo para viagens a negócios(2)
Avaliações negativas(6)
redgal
Quarto deluxe premier
Hospedou-se em ago 2024
Casal
4 avaliação
5.0/5
Excepcional
Publicado em 8 dez 2024
Great location. service was excellent. room.eas clean. thanks
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Resposta da propriedade: Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our great location, excellent service, and clean rooms. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit!
Wanderlust Love
Suíte Park com Vista da Cidade - Minibar Gratuito & Chá da Tarde
Hospedou-se em mai 2024
Casal
10 avaliação
5.0/5
Excepcional
Publicado em 3 jul 2024
The room was nice and clean, and the hotel had beautifully decorated the bed with flower petals to celebrate our anniversary. We enjoyed our stay, but the transparent glass in the toilet was inconvenient as we had to close the blind every time we used it, and there was no place to hang our clothes and towel. The location was ideal, within walking distance to popular spots like Ben Thanh Market, Saigon Square, Nguyen Hue, and The Cafe Apartment. There’s cafe and 7eleven just around the corner. The staff were friendly, helpful, and spoke fairly good English. Breakfast was decent and filling and they also provide afternoon tea. Overall, it was a pleasant experience.
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Resposta da propriedade: Thank you for your lovely review! We're delighted that you enjoyed your stay and appreciated the special touch of flower petals on your bed for your anniversary.We're glad to hear you found the room clean, the location ideal, and our staff friendly and helpful. It's great that you enjoyed both breakfast and afternoon tea.We appreciate your feedback regarding the transparent glass in the toilet and the lack of places to hang clothes and towels. We will certainly look into these issues to improve our guests' comfort.Thank you for staying with us, and we hope to welcome you back for another pleasant experience!
Khim
Suíte Signature de Dois Quartos com Vista da Cidade - Minibar Gratuito & Chá da Tarde
Hospedou-se em nov 2024
Família
1 avaliação
2.5/5
Publicado em 25 dez 2024
We booked a 2 bedroom suites and surprise to find that there is only 1 shower cubicle and 1 toilet. Room description in trip.com is not clear. The lady receptionist at checkout is rude towards Asian travellers but her attitude is super friendly towards the European guests. Colour blind service? Nothing to shout about and over rated.
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KCH Lo
Quarto deluxe premier
Hospedou-se em mai 2024
Viaje com amigos
3 avaliação
4.7/5
Incrível
Publicado em 19 jun 2024
The hotel is located in District one. It's very convenient to go to the sightseeing places. It takes about 15 minutes by foot or just 5 minutes by car to those big shopping malls such as Saigon Centre or Takashiyama. The hotel room has been renovated. It's clean and spacious. The hotel package not only includes breakfast but also afternoon tea set everyday. Staff are very helpful and polite.
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Resposta da propriedade: Thank you for your wonderful review! We’re delighted to hear that you found our location in District 1 convenient for sightseeing and shopping. It's great to know that you appreciated the cleanliness and spaciousness of our renovated rooms, as well as our daily breakfast and afternoon tea set. Our team takes pride in providing helpful and polite service, and your kind words are much appreciated. We look forward to welcoming you back to Winsuites soon!Best regards,Winsuites
Usuário convidado
Quarto deluxe premier
Hospedou-se em mai 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 7 jun 2024
The most impressive thing of the hotel is the staff. All of them are professional and providing amazing service. I feel thankful for all of them. We have a good breakfast everyday. Have a short break in the swimming pool in the afternoon. Although it’s small but nice when I’m the only one on the rooftop. The afternoon tea is a plus. Perfect location. Lots of restaurants around.
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Resposta da propriedade: It sounds like you had a fantastic experience at the hotel! The professionalism and amazing service provided by the staff clearly made a lasting impression on you. Having a good breakfast every day, enjoying a short break in the afternoon at the swimming pool, and the added bonus of afternoon tea must have added to the overall enjoyment of your stay. The perfect location with plenty of restaurants around is definitely a plus. Thank you for sharing your positive experience!
iamchiuman
Suíte Park com Vista da Cidade - Minibar Gratuito & Chá da Tarde
Hospedou-se em abr 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 20 mai 2024
Enjoyed our stay at Winsuites. Exemplary service. Great value for money. Kind staff. Awesome location.
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Resposta da propriedade: It sounds like you had a wonderful stay at Winsuites! Exemplary service, great value for money, kind staff, and an awesome location - those are all key ingredients for a memorable experience. Thank you for sharing your positive feedback! It's always great to hear when a hotel exceeds expectations.
SIMIN GLADYS
Quarto deluxe
Hospedou-se em out 2024
Viaje com amigos
9 avaliação
4.7/5
Incrível
Publicado em 11 nov 2024
Super near to Ben Thanh market, walk for less than 5 minutes. We had welcome drinks and free afternoon tea, daily buffet spread was not that great but sufficient to start off your day. Service staff at breakfast was efficient and friendly. Room was big enough for 2 pax to stay in comfortably. Bath tub in room. A bit dusty though, for those sensitive to dust.
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Resposta da propriedade: Thank you for your detailed review! We’re glad you enjoyed our convenient location near Ben Thanh Market, the welcome drinks, and complimentary afternoon tea. It’s great to hear that our service staff made your breakfast experience pleasant and that the room was spacious and comfortable for your stay. We apologize for the dust issue and will address this promptly with our housekeeping team to ensure a spotless environment for all guests. Your feedback about the buffet is also valuable, and we’ll work on improving the variety to better meet your expectations. We hope to have the opportunity to welcome you back and provide an even better experience next time! 😊
QFQFQF
Suíte Park com Vista da Cidade - Minibar Gratuito & Chá da Tarde
Hospedou-se em set 2024
Sozinho(a)
43 avaliação
5.0/5
Excepcional
Publicado em 30 out 2024
Clean and the hotel is at a very good location. Central to a lot of places. Will definitely recommend it
Traduzir
Resposta da propriedade: Thank you for your kind words! We're thrilled to hear that you enjoyed the cleanliness and convenient location of our hotel. Being centrally located is something we’re proud of, and we’re so glad it helped make your stay enjoyable. We appreciate your recommendation and look forward to welcoming you back in the future! Safe travels!
Sambuga
Suíte Park com Vista da Cidade - Minibar Gratuito & Chá da Tarde
Hospedou-se em abr 2024
Casal
4 avaliação
3.5/5
Publicado em 12 mai 2024
Good but staff not helpful. A bit worry when grab car came to pick up in front hotel.
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Resposta da propriedade: I'm sorry to hear that you didn't find the staff helpful during your stay. That can definitely impact the overall experience. Concerns about transportation can add stress to your stay as well. It might be helpful to provide feedback to the hotel management about your experience with the staff, as they may appreciate the opportunity to improve their service. If you have any safety concerns about transportation, it's always a good idea to communicate with the hotel staff or use a trusted transportation service.
RaizerX
Quarto deluxe premier
Hospedou-se em mar 2024
Negócios
6 avaliação
3.2/5
Publicado em 14 abr 2024
Strategic location next to Ben Thanh market. Come with free buffet breakfast. But breakfast can be better. Shower hot water not good for me at 9th floor. Free mini bar is great just the beer if replace with saigon beer will be better. Overall is good to stay.
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Resposta da propriedade: It sounds like you had a generally positive experience at the hotel, with its strategic location next to Ben Thanh market being a highlight. The inclusion of a free buffet breakfast is always a nice perk, although it sounds like there's room for improvement in the breakfast selection. It's unfortunate that the shower hot water wasn't up to par on the 9th floor, and perhaps adjusting the amenities in the free mini bar could enhance the experience further. However, despite these minor issues, it's good to hear that overall, you found it to be a good place to stay. Your feedback can be valuable for the hotel's management to consider for future improvements.
Usuário convidado
Suíte Park com Vista da Cidade - Minibar Gratuito & Chá da Tarde
Hospedou-se em ago 2024
Família
2 avaliação
4.7/5
Incrível
Publicado em 15 set 2024
Hotel is at a great location. Staff were nice and friendly, greeted us whenever they see us. Breakfast included was not huge but enough to start the day.
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Resposta da propriedade: Dear Valued Guest,Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed our central location and that our staff left a positive impression by offering warm greetings throughout your stay.It’s great to know that our breakfast provided a good start to your day, even if it wasn’t extensive. Your feedback is important to us, and we always strive to improve our services to meet guest expectations.We hope to welcome you back to Winsuites Saigon Hotel in the near future!Warm regards,Winsuites Saigon Team.
Usuário convidado
Quarto deluxe
Hospedou-se em nov 2024
Família
3 avaliação
5.0/5
Excepcional
Publicado em 19 dez 2024
Location is fantastic n there’s nice breakfast n afternoon tea
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Usuário convidado
Quarto deluxe premier
Hospedou-se em jan 2024
Sozinho(a)
2 avaliação
5.0/5
Excepcional
Publicado em 6 fev 2024
Great service staffs and clean room. Good location too!
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Resposta da propriedade: Dear Sir or Madam, Greetings from Winsuites Saigon!We would like to thank you for choosing our hotel for your stay and taking the time to write this review. Your kindly constructive comments would be a huge motivation for us, and from this, we will keep improving ourselves in order to meet all guests' satisfaction.Thank you once again, and we look forward to seeing you soon!Sincerely, Winsuites Saigon Management
Giselle Rico2
Quarto deluxe premier
Hospedou-se em nov 2023
Família
6 avaliação
3.7/5
Publicado em 14 mar 2024
Awesome place with nice breakfast and good staff service. Next to Ben Thanh market
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Resposta da propriedade: Dear Mr. Giselle Rico2,Greetings from Winsuites Saigon!We would like to thank you for choosing our hotel for your stay and taking the time to write this review. Your kindly constructive comments would be a huge motivation for us, and from this, we will keep improving ourselves in order to meet all guests' satisfaction.Thank you once again, and we look forward to seeing you soon!Sincerely, Winsuites Saigon Management
Usuário anônimo
Quarto deluxe
Hospedou-se em abr 2024
Casal
2 avaliação
4.7/5
Incrível
Publicado em 11 mai 2024
Great value for money hotel. Big shower, comfortable beds, good customer service, relatively good breakfast. Only thing, they could add more fruit options to the breakfast and better bread options. I’d stay here again!
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Resposta da propriedade: It sounds like you had a generally positive experience at the hotel! Having a big shower and comfortable beds can really enhance the comfort of your stay, and good customer service is always appreciated. It's great that you found the breakfast to be relatively good overall, but adding more fruit options and better bread options could definitely improve the experience for guests with different preferences. Thank you for sharing your feedback, and it's wonderful to hear that you would consider staying there again!