Avaliações do Rosewood Schloss Fuschl

Excellent stay here. Luxirious vibe and considerate services.

무료 생수가 없어서 요청하였으나 2시간만에 가져다 줌. 웰컴 서비스 및 대면시에는 매우 친절하나 룸서비스가 좀 느림, 외곽에 있어서 택시타고 갈때는 괜찮으나 체크아웃시 택시가 없음

門僮：熱情迎接 拿行李 代客泊車（酒店停車場不免費 約30歐一晚上） 送行李到房間後會仔細把大衣掛在衣櫃裏 包包等雜物也放進櫃子 好評 房間： 還算滿意 minibar無酒精的飲料以及零食都是附贈的 餐廳： 入住後我們每一餐都是在酒店裡吃的 幾家餐廳都不錯 早餐豐盛 spa： 酒店有不收費的spa 大家記得帶泳衣 還有桑拿房我們都忘記帶了 酒店售賣的泳衣要400歐且款式也不喜歡 馬殺雞等其他是收費項目 客房打掃團隊需要提升： 我們一進房間地上散落一支焉了的花 應該是打掃衞生後遺留下的 且忘記給我們洗手肥皂 小費： 我們碰到的工作人員都很熱情 我們也就入鄉隨俗給了一些到開夜床的服務生 門僮以及幫我們泊車的工作人員

各方面都無可挑剔的酒店。風景優美，食物好吃，房間大而且設計合理，有四個衣櫃放置行李。還會再來住。

暢遊青山綠水之間，入住改造後的酒店，感覺悠閑愜意，住了三晚，沒有離開過酒店，感覺最美的景色全在酒店內

【小清新德奧18週年紀念之旅2006-2024】位於薩爾茨堡富施爾湖的Schloss Fuschl Rosewood是今年夏天才新開張，趁着來薩爾茨堡一定要住這裏體驗一下茜茜公主住過的城堡 1. 酒店服務很貼心：從我們開車抵達，就會有工作人員幫我們代客泊車，同時把車上行李根據我們的要求拿下來送到房間。辦理check in的時候就會給我們來一杯據説是茜茜公主喜歡的飲料，嘗一口不就是各種混合莓子的酸梅湯嘛！然後負責我們的管家是個奧地利小帥哥，會帶着我們就像劉姥姥進大觀園一樣，參觀一圈酒店，然後逐一介紹，知道我是茜茜公主的粉絲，從童年開始就看了近三十多遍電影，還會特意去跑去海外看茜茜公主的音樂劇，他也有點吃驚，跟我説酒店裡還有個茜茜公主博物館，都是超級精緻的珍品！ 2. 酒店位置超級好：就在富施爾湖邊上，我們訂的露台房，打開落地窗走到露台就能面向湖景喝茶啦。然後樓上還有弗蘭茨約瑟夫皇帝的套房。 3. 硬要説酒店的不足之處就是：路標不夠大不夠清晰，尤其是從盤山公路開車過來，哪怕我一直開着google導航，也很容易錯過通往酒店的羊腸小道；而且酒店門口就是一條45度下坡的窄道，如果遇到對向開車就有點尷尬😅 4. 酒店餐飲一般般：關於吃這個東西在這裏也有點一言難盡….因為來之前就知道這是在鄉下的酒店，附近沒啥餐廳，所以我早早就郵件預訂了see terrace, 誰知臨近出發來郵件説天氣原因關掉了湖景全球美食餐廳，衹開放Schloss餐廳（城堡餐廳）我心裏就一down，完了，又是美食荒漠的餐食了。果然不出所料一看菜單選擇很少，衹有炸豬扒、烤魚、牛扒之類。點了蘑菇湯、肉眼牛扒、和舒芙蕾，感覺就牛扒不失水準，但是醬汁不行，我另外讓服務生給了黑胡椒；舒芙蕾好大一個，味道本來不錯，但是配上梅子醬，就是歐美人甜到發齁的那種感覺….瞬間超級想回房間還是吃吃來之前在Go Asian超市買的鷹金錢鮮炸鯪魚罐頭！ 總體來説，這家rosewood很適合來度假，享受慢生活！

非常喜歡，最好位置的酒店

酒店不錯呀

Completely refurbished to a fabulous standard. Very modern and tasteful, highest quality decor, integrating well the old world design. Impeccable service and breathtaking views. Lovely food and a charming whiskey bar. Amazing hotel!

I stayed at the Rosewood Schloss Fuschl with my family for 4 nights in September and had one of the best holidays I have ever had. We wanted to stay forever! The hotel was extremely comfortable and stylish, we loved the way it was laid out - there were so many different rooms to explore. We ate in all of the restaurants, which were all superb. The spa was perfect, with so many little touches that made it feel that much more luxurious. We took part in a lot of the activities organised by the hotel, which were great. A favourite was the hike with Martina. The main reason that our stay was so magical was the service. Before we arrived I had been emailing both of the concierges to organise a birthday surprise for my mother. They could not have been more helpful and really went above and beyond to make her birthday, and our whole stay, special. They ended up organising for a local brass band to come and play a private concert for my mother in the hotel's courtyard! Every member of the Rosewood staff that we encountered seemed to take real pride in their job and went out of their way to make our stay the most enjoyable and comfortable. One particular highlight was being offered a tour of the wine cellar with the sommelier whilst we waited for our pudding one evening. I could not recommend this hotel more. We can't wait to come back!

The setting is out of a movie. Exactly what you would expect a hide a way in Austria to look like. The hotel is an old castle I believe, that has been newly renovated. Cosmetically it is pristine. When you walk into your room the crisp white duvet makes you want to get in bed and never leave. The literature said that there are six restaurants. When we were there, we knew of 1.5 restaurants. There is the main restaurant that has a direct view of the lake. Very beautiful. The food is five star for sure and what we ate was delicious but it seemed that the menu did not vary. We were there three nights. We were told that the second restaurant was closed but that we could eat from that menu if we wanted to sit at the bar or the bar room (that has soft seating). We did that one night and the food was excellent. In sum, there appears to be only one main restaurant at this time. The spa is gorgeous. Sleek and modern and very Scandinavian looking. It all looks brand new. The pool goes from indoor to outdoor and is gorgeous with water that dares not lap over the sides. There are saunas all brand new and immaculate. Because it’s so new it is definitely going through growing pains as to be expected. The staff is polite but tentative. In sum, a great venue for some rest and relaxation with as much culture/activity as you would like.

The most magical place I have ever visited. Perfectly poised between the stunning backdrop of the Austrian Alps and elevated by the designers of Rosewood: The cutting edge artistry blending new with old, the history which is revered, the lake Club, the service quality, the unique amenities - all unforgettable. I will return to feel that incredible soul rejuvenating sense again. And I will never stop recommending this property.

Schloss Fuschl is definitely the best hotel in Salzburg area which allows you to combine a relaxed type of holiday on the lake with attending the Festival and fine dining. Me and my family, being for many years Fuschl’s returning guests, were awaiting its reopening with great anxiety, happy to be able to include a week at Fuschl lake in our summer schedule. Upon arrival, we were glad to discover that the renovation has not changed the historical ambience of the place. Overall, we had a great week in Schloss Fuschl and I was considering to give it a four out of five. The one point off is due to the change of breakfast concept which we didn’t appreciate. Old Schloss used to have a high quality breakfast buffet which we liked a lot. The new a la carte concept is probably aimed at saving money to the hotel but for guests it’s less convenient - you loose time waiting, you have much less freedom and variety while picking your breakfast selection, you never know the size of portions when ordering for the first time, etc. We’re strongly against a la carte breakfasts. The reason I’m giving it a three and not a four is that today, on our last day of staying, the hotel staff did everything possible to screw the day for us. First the concierge did not give the taxi driver a correct name and location of the restaurant that we booked and so we ended up in a wrong place, secondly our room cleaning was not done until 3pm even though we asked for 10am every day and last but not least - the spa manager Eva and the jetty guy Yann decided to cancel our pre-booked 1-hour boat trip because of 15% chance of rain for the time when the trip was supposed to finish. We were told this only after coming all the way down to the jetty and then Eva was also openly lying to her colleague saying that she apparently called me to the room and warned about the rain. Well, now as I’m writing this review, two hours have passed and there is still no rain. I was deeply offended by how Yann, Eva and the third lady in blue dress of Hindu appearance handled this situation, seeing the sun shining and four customers staying by the boat ready to board. We would also suggest the hotel to establish Whatapp chats with arriving guests to improve communication. The guest service button on the hotel phone rarely worked because nobody answered the calls.

I recently stayed at the newly renovated Schloss Fuschl, a hotel that boasts a truly breathtaking location near Salzburg. Nestled beside one of the most stunning lakes in the world, the natural beauty surrounding this property is nothing short of spectacular. The serene waters, framed by lush, rolling hills and vibrant greenery, create a picturesque backdrop that is almost otherworldly. It’s easy to lose yourself in the tranquil environment, with the glistening lake reflecting the sky and the calmness of nature seeping into your soul. The decor of the hotel itself is exceptional, seamlessly blending modern luxury with classic charm, making it a feast for the eyes at every turn. However, despite the unparalleled beauty of the setting and the impressive decor, the experience at Schloss Fuschl was unfortunately marred by significant issues with service. The hotel, having opened only a month ago, clearly needed a soft opening period to address operational inefficiencies before welcoming outside guests. The service was disorganized, with staff morale appearing to be notably low. This led to an experience that fell far short of the standards one would expect from a Rosewood property, especially given the exorbitant cost of staying here. Upon arrival, we made our way to the dock, hoping to enjoy the remaining daylight by the lake. Unfortunately, the dock was filthy, littered with dirty towels and dishes, and there was no staff member in sight to assist us. This lack of attention to detail was disappointing, particularly given that there were still several hours of daylight left to enjoy the lake. The unkempt state of such a central part of the hotel’s outdoor experience was unacceptable. Dinner was another disappointing experience. The restaurant was packed with outside guests, making it nearly impossible for us, as hotel guests, to find a proper table. We were forced to sit at the bar while waiting, and even after the restaurant cleared out, no one came to offer us a table. The staff seemed overwhelmed and unresponsive, consistently telling us they were too busy whenever we tried to place a drink or food order. Upon further observation, it was clear that the front management had set the servers up for failure, which is inexcusable. While I understand that new openings can come with challenges, the issues at Schloss Fuschl go beyond typical growing pains. The service problems are severe enough to detract from the overall experience, making it difficult to enjoy the hotel’s otherwise outstanding location and decor. The Rosewood brand is known for its impeccable service, but unfortunately, this property falls short of that reputation. For travelers considering a stay here, I would recommend canceling your reservation if you are still within your cancellation window. The hotel is not ready to be open, and the experience is not worth the high cost. The management needs to take immediate action to resolve these issues before this beautiful property’s re