Avaliações do The Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Como uma pequena família, reservamos este hotel com restaurantes, uma enorme piscina e acesso à praia. Infelizmente, nenhum dos restaurantes estava aberto (exceto ao lado da piscina) e a grande piscina no topo estava fechada para reforma. Nenhuma informação na recepção sobre os problemas, apenas que você tem que pagar uma taxa de resort em cima (39 USD) por dia. Além disso, a piscina estava muito, muito suja (água leitosa) - você realmente não quer nadar aqui. também houve muito barulho da reforma da piscina! Então, por que pagamos uma taxa diária de resort?? Além disso, reservamos um quarto de frente para o mar (Meersicht) aqui no Trip.com e ficamos surpresos ao ver que recebemos um quarto com vista Intercostal, pois a reserva não foi traduzida corretamente pelo Trip.com. em resumo, você não queria ter tantas surpresas em suas férias - isso está longe de ser um momento relaxante para a família !!! muito decepcionante!!

Hotel lindo e vivo! Belas vistas ao redor à direita no oceano! Muito ocupado, mas ainda tinha um tempo maravilhoso! Eu viria aqui novamente!

Sem serviço de quarto, sem sala de limpeza e muito caro, com muitos custos ocultos Eu não usaria este hotel nunca, nunca é nada além de desperdício de dinheiro

It was an awesome experience. The service on and off of the beach was exquisite.

The hotel's central location made it easy to explore the city, and the amenities were top-notch. I highly recommend this place to anyone looking for a memorable stay!

Hotel is beautiful, amenities are great and had so much fun. Service is top notch especially the bartenders at Playa Bar - Marcella was so nice

There was too much of construction going on in the property.

Overall is nice resort on the beach,many pools ,great view,many resturant a bit expenssive,parking valet 58plus tax,self parking 47usd

Excellent hotel i love my experience in this hotel 100% recommended

Good swimming pools

They charge extra for deposit after you leave. Deposit was 125, and after I left they charged 135. It didn’t make sense.

Amazing hotel for relaxing time in Miami.

The most beautiful hotel! Great guest service and great food! I will definitely recommend this hotel. The location is in walking distance to restaurant and beach. Beautiful view right from your balcony. Several pools to use.

I stayed at this hotel several years ago and had a great experience so I booked it again. This time I was disappointed. The beach and pool areas were not kept clean. Being the major reasons for choosing this hotel this was a real spoiler. The beach was so full of seaweed you could not go in the water. The pool water was always cloudy and not skimmed out properly. There were bugs, clumps of hair and beach debris floating in the pool water. I went in sporadically to cool off from the intense heat but could not stay in long because the water was too hot in addition to being dirty. The third pool was closed beginning our second day which made the other two overcrowded. I was not able to get a wash cloth after my first night. Each day I asked for some and was told there were none on the housekeeping cart. I had to call the front desk to request them. I was delivered additional bath towels which I didn’t need but never saw a wash cloth again. The food and beverages were way overpriced. Even the staff apologized and said they knew the prices were ridiculous. This resort shouldn’t charge daily resort fees when they can’t provide the level of service expected of their guests. I do not recommend this hotel.