Usuário convidado
27 de setembro de 2022
I highly recommend staying at the Schlossberg Hotel, especially at the City Residenz, which belongs to the hotel and is in the inner city. ROOM ITSELF: I’ve lived there for several months, and the studio was unquestionably well-equipped: kitchen supplies, minibar, microwave, TV, Wi-Fi, wardrobes, washing machine in the basement... The bathroom has also a very modern design, the shower is amazing and the hotel provides the guests with some fancy and practical toiletries. I'd also add that I've never had loud or inconvenient neighbors there. CLEANING: Every week a cleaning team would show up, and not only were they thorough enough to change the bedsheets and leave some fresh towels, but were also very friendly. LOCATION: simply amazing, right in the heart of Homburg and within walking distance from pretty much anything you’d need to go in the city (Uniklinik: 20 minutes, Train station: 10 Minutes, Supermarkt: 5 Minutes – and so on). CUSTOMER SERVICE: The exceptional thing about my stay there was the service of the Schlossberg Hotel. Whenever there was a problem or request by me, the hotel’s staff attended to it quickly and effectively. Everyone was always friendly, helpful and just a call or an e-mail away. It is as if I was somehow “invited” the whole time. Their attentive service highly contributed to my overall exceptional experience while living there. A big thank you to the whole team! =)
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