Avaliações do Grand Barony Hotel

There was a drone on the hotel site that hovered around my room for roughly around 16 mins. This same drone was following me and my girlfriend possibly for 5 mins after we left the pool area. I signaled to the flyer or operate to please get the drone way from my room due to privacy reasons I wanted to enjoyed the full amenities of the room including the balcony Regardless, I am in no knowledge of who is flying the drone and if possible spying and recording is going on. Not only about my privacy but also the privacy of others. Perhaps others may think nothing of it of won't mind but me along with girlfriend did find this highly uncomfortable I have video recording of it as well I preferred not to write this on the review and speak to an agent directly to express my concern and dissatisfaction. This was the response from a customer service agent . “对于这个事情真的感到很抱歉，但是昨天您未及时反映，我们并不知道此事并不能及时为您处理，无人机并不是酒店的，应该是其他人” . I further responded …”I've never experienced this situation, so l gave it some thought. I handled the situation the best way I could by closing off my balcony. Limiting the full use of the room I paid for .What are the rules and regulations in regards to what the hotel allows guest to use gadgets as such What policy is in place ?” The agent then responded saying . “我们酒店是禁止客人使用无人飞机的。如有发现我们会及时禁止客人并查看客人拍摄的视频内容，已保证住店客人的隐私” I responded and said “I'm the guest making the complaint Being that it was flying for over 10 minutes in close proximity near my room You had no feedback yesterday because I was researching if this was allowed or not. I closed off my balcony Being a guest I've never dealt with this privacy invasion. This was my first stay at the hotel. I believe I took the actions to properly protect myself and privacy in an according time frame until I was able to confirm what is allowed by the hotel or not. This is for sure my last knowing that there is a policy that the hotel has set about DRONE being used on property and not doing its JOB by enforcing to to ensure the PRIVACY AND SAFETY of its Guests/Customers/Stakeholders.

The hotel location was excellent just beside the sea, we enjoy the stay .

The hotel itself has a nice location on the beachside, and the pools are generally well maintained. The hotel and surrounding area are looking very tired however, with much of it needing maintenance or just not being used at all. The lifts are also in need of an update. Despite this, it's generally an okay hotel, the rooms are fine and have good views.

This the best hotel I've been into. The service is great and its location is perfect, it's by the beach.

was a great weekend away. perfect location. ideal for all travellers especially families and couples

The view of the ocean was great and daughter was content with the swimming pool and enjoyed the outdoor playground. Looks good from far, but far from good. The pools and surrounding areas are falling apart and leave one feeling disappointed. The hotel has potential but there is no care put into the management of anything. Lifeguards smoke and hang out in small groups and are not friendly. The front desk was nice, but didn’t ask why we were canceling our last nights. They just don’t care.

We loved the stay in Grand Barony Hotel ✨ First, the location is just perfect: sea view rooms, swimming pools and beach with some many facilities right under your nose. Second, the hotel crew were so friendly and helpful that we can’t express our gratitude. Specifically Jay_Lai was the most attentive to our comfortable stay. Thank you so much ☺️

Very nice outstanding service fantastic food

We stayed at sea view rooms. Feeling humidity and room smell make uncomfortable. Don’t recommend to visit during Chinese National Holidays

元旦假期跨年夜，入住了雙月灣君廷度假酒店，交通便利，酒店離沙灘非常近，人很多，晚上煙花很美麗，很熱鬧，附近餐館也很多，跨年的好地方！andy管家很熱心

今天跨年夜，選擇入住了雙月灣君廷度假酒店，風景不錯，酒店離沙灘非常近，晚上煙花很美麗，好熱鬧，新的一年順順利利！管家Andy服務熱情，有機會再來。

環境衞生都還好，設施真心一般，門鎖是壞的，因為不影響使用，也沒人修理。但是服務真是太次了 太次了 沒有這麼差的服務， 加個管家都不搭理，好不容易聯繫到另外管家，覺得很熱心，可以彌補遺憾了… 最後早餐換餐廳了都沒人通知我們，要不是帶着長者，長者着急提前出來，為了趕飛機肯定連早餐都吃不上了… 因為經常出遊，感覺南方的服務比北方好很多，但是這次超級失望。

海邊跨年好地方，雙月灣海邊很熱鬧，酒店很大，很方便，房間有獨立的陽台，下樓就是大海，還有配套的園林、海泉，值得體驗！ Andy

入住惠州君廷這家酒店意想不到入住體驗不錯，管家小袁服務很贊，入住期間可以隨時聯繫解決諮詢問題，酒店有泳池温泉餐廳，房間面海乾凈整潔，很不錯