Avaliações do Ramada By Wyndham HuiZhou Double Moon Bay

The location is all right and the room size is also ok. That’s about all the good things one can say about the hotel. We stayed two nights and had two problems: one was the air conditioning leaking and wetting all of the bathroom floor; the other one was that we went for breakfast and coming back the card didn’t open the room and a service person had to come disassemble the whole thing to fix it. In both events, the reception staff was unbothered and completely unhelpful. We also had a next door room that HANGED THEIR WET CLOTHES ON THE HALLWAY. I understand that is more of the guest problem, but the hotel should take care of it. They should not allow people using common spaces as their backyard.

If you are a foreigner without a car or a friend to stay with in Huidong, I suggest you just don’t come. Getting around was awful. But I digress, let’s focus on the hotel. The rooms were nicer than the initial “hotel” we booked. It was clean in the room and that was the bare minimum we expected for over 800rmb and the bare minimum was all we received. The hotel has what appears to be black mold located in the dining hall. The people that work there, except for the lovely man who checked us in at 4am, were incredibly rude to us. When we went to breakfast the lady working told us someone had come down and used one of our breakfasts. We were confused because there were only two of us in the room and we looked to be the only foreigners who were at the hotel at the time! My friend asked if it was a foreigner and they responded no. After much arguing they let us both through. We arrived 30 minutes to closing for breakfast so I definitely take blame for there being very little food selections left. When we went to check out after standing in line for 5 minutes, a woman decided she was too good to wait in line and attempted to cut. The clerk who was in mid conversation with me stopped, turned and helped her instead. As if I didn’t pay for a hotel room as well and clearly I don’t deserve quality service because I am a foreigner. I will never return to Huidong let alone this terrible hotel.

On the first day we arrived, we got a room that couldn't be locked and smelled like fish. The hotel changed our room to the 12th floor. The breakfast is standard local food. Not too many selections. There are McDonald's and other small restaurants nearby. However, we had a bad experience with the cleaners. On the second day, We put the “do not disturb” sign because we don't want the cleaner to come that day. But they cleaned it anyway. On the third day, I was sitting on the balcony, and my husband was in the toilet. Two cleaners came without knocking on the door or ringing the bell. I asked them to leave but they kept checking on things that needed to be cleaned. My husband was furious. The same day, we left the hotel.