Holiday Inn Express & Suites Huntsville

it does no good to make a reservation in all my experiences at a hotel i went to the front desk with a confirmation number and basically was told sorry about your bad luck but we are overbooked and your reservation does not matter the reservation was done a month in advance did not offer to find somewhere else to stay went down the street to another hotel told them our issue and they said let me guess it was the holiday inn because other customers had the same problem coming to them eventually drove to the woodlands to find a room . not that it matters but holiday inn has lost my future business .

BED BUGS, BED BUGS, BED BUGS!!!! I received about 30 bites and stayed just one night for about 8 hours total. Beware!!! Also, there was someone's hair in the shower, mold in the shower caulking, very poor water spray, there was space between the deadbolt lock and the door (so I could see out into the hall with the door closed/locked). Very bad stay. And yes, I agree, the hotel is a bit of a challenge to get to and there is not much parking in front, so be ready to walk from a lot back behind the hotel up to the hotel's entrance. Quick onto the interstate when you leave though.

Getting to the place is an adventure. You have to drive through a restaurant parking lot to access the hotel. The driveway is very narrow and a full size pickup has to stop and back up to make the turn into the front check in area. All parking is in the back and it is VERY limited. There are only a few parking spots on the property itself. There were more but several have been converted to EV charging stations. Most customers have to park in adjoining lots behind the property. If you have any kind of trailer or large vehicle, forget it. The building is not sound proofed well and you hear every footstep inside and every vehicle outside. During a rain storm, several rooms had water coming in around the windows.

Clean and updated, pool is NOT heated and hot tub listed on description has been long cemented over. This information was not provided in advance and we chose it for indoor pool and hot tub - which were advertised.

Excellent hotel with decent prices. Easy check in with very friendly staff. Room was clean and smelled great. Breakfast area was comfortable and had many varieties of food to eat. Best part was the air conditioner worked VERY well. Only downside was the remote for the television wouldn’t turn it off.

We stayed one night before diving at Blue Lagoon. Our room was smelly, the beds were hard, there was damage to the cabinet. I also think someone entered our room or the door didn't close well. On the plus size, the refrigerator was cold, we didn't hear anything. Breakfast was fine for the level of hotel. I was really surprised at the price point and the condition of the hotel.

We stayed here one night on our way to our cruise. Our room was a double queen with sofa bed. It was huge! So much room for the six of us and all our luggage. Room was very clean. The kids enjoyed the breakfast. Staff was friendly. I would definitely recommend this hotel to families!!

Decent hotel. Some of the furniture in the room could use to be touched up but the bed was comfortable. Room wasnt cleaned one of the 5 nights I stayed, unsure why. Front desk staff friendly and helpful. I found it odd that there is always a car parked in the Porte Cochere making it mostly unusable. Didn't get to use the pool Breakfast was average for the type of hotel. Overall enjoyed my stay

This property is my default home whenever I’m in Huntsville. It is conveniently located and always clean. The staff is friendly and helpful. Hopefully they will upgrade their mattresses soon, which is my only complaint.