LeeAnn T
15 de junho de 2024
Worst experience ever in a hotel. I specifically booked a 1st floor room since I recently had a bad fall & could barely walk. When I got there, I was told their system had overbooked the rooms, & all they had available was one room left on the 2nd floor. Since there were no other rooms at any other hotel in town, I took it. I was literally having to crawl up the stairs. The website says they have an elevator but there isn't one. The coffee in the room was horrendous. I crawled down the stairs to get some from the lobby. The coffee machine was empty. When I asked an employee to fill it, she just looked at me & shrugged her shoulders. I ask for sugar to try & make the room coffee drinkable, she said they were out. Now I have to crawl upstairs again to get my keys, crawl back down & drive somewhere for coffee. The only good thing I can say is they allow pets with no charge, but there is no where close by outside to them to potty. Never again.
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