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Avaliações dos hóspedes
4.6/5
Ótimo
59 avaliação
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Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.5
Atendimento4.5
Limpeza4.6
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Todas as avaliações(59)
Avaliações positivas(45)
Avaliações com fotos/vídeo(40)
Avaliações negativas(2)
Nice and special
Quarto Premium com Vista Piscina
Hospedou-se em jun 2024
Família
26 avaliação
5.0/5
Excepcional
Publicado em 30 jun 2024
Nice stuff nice place and good for relax and enjoy the time front the sea
Hotel impecável! Comida muito boa. Piscinas muito agradáveis e a praia com os corais são incríveis !Funcionários simpáticos! Em especial nosso amigo Mohamed Alex que trabalha no restaurante Francês e nosso amigo barman Eslam! Espero voltar ano que vem :)
Brónagh N
Hospedou-se em out 2024
Viaje com amigos
5.0/5
Excepcional
Publicado em 16 out 2024
We had the BEST holiday at serenity beach hotel. The staff absolutely made the holiday 10/10 unforgettable. From the reception greeting with lovely hibiscus tea to the housekeeping… Nicole from the animation team was amazing! Mustafa at the pool Bar, Waleed, Omar and Mohamed at the snack bar and everyone in between. The staff were total gems! Would 10/10 recommend and will definitely Return next year!
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Daniela G
Hospedou-se em out 2024
Viaje com amigos
5.0/5
Excepcional
Publicado em 15 out 2024
The stuff was helpful, smiled and kind. The hotel is just perfect overall- it was clean everywhere, the food was so good, the pools were clean. I loved this place and Egypt. Maybe this was one of the best trips so far. Definitely I will come back again ❤️ Will miss this place so much.
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Maya M
Hospedou-se em out 2024
Viaje com amigos
5.0/5
Excepcional
Publicado em 15 out 2024
The experience was wonderful. All of the stuff are very nice and kind. We loved this place. It was an amazing trip. The room was clean, the pools also, the food was so good and everything was perfect. We recommend this hotel and definitely will come back again soon. Egypt is amazing and the hotel too.
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Nicole S
Hospedou-se em out 2024
Família
5.0/5
Excepcional
Publicado em 5 out 2024
A belated review but having come here this year for our second time we were not disappointed. We now consider this resort our second home and cannot wait to return. Our accommodation was top notch and the towel art left in our room was fantastic. The food was superb and ALL staff were wonderful. For the second year Aladin was seen constantly round the hotel with a smile always on his face and always willing to stop and talk. The animation staff were incredible especially Moksha Nicole and Luca. Miss the place very much and cannot wait to get back there. Thanks for making our memories with us.
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Janet K
Hospedou-se em out 2024
Família
5.0/5
Excepcional
Publicado em 1 out 2024
Beautiful hotel, as soon as you step off the transfer bus you are welcomed into paradise. The hotel grounds are beautiful so well kept , pools are plentiful and cleaned every day . The rooms are spacious and also cleaned everyday . This is the 2nd time visiting this year so was upgraded to the beach restaurant, there was always a great variety of food , always red hot and tasty , nothing is too much trouble for the staff especially Waleed who went above and beyond. What can I say about the animation team , they really did make our holiday extra special , they come round to make sure everything is ok and let you know what activities are on , they really are a credit to the hotel and really are a joy , a big thankyou to Nicole , Milley , Luca , Lena Yahia , Ahmed , Mocksha , Kaitlyn.Leonie,Mido.Halla,Iza, you are all amazing .Till we see you next time 10 out of 10
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Sparkyvoj
Hospedou-se em set 2024
Família
5.0/5
Excepcional
Publicado em 30 set 2024
Just returned home from an idyllic weeks holiday to Serenity Alpha Beach. A vast array of pools & bars to choose from along with buffet restaurants & a la carte offerings (Royal Lounge & Piranha definitely worth a visit). Firstly would like to thank both Mohamed Sobhy (Manager) and Aladin (General Manager) as they could not have been more helpful (especially when easyJet flight home was cancelled....) The majority of staff at this wonderful complex are extremely happy and helpful and go the extra mile to ensure you thoroughly enjoy your time at the resort A mention to the following team members who definitely made our time here extra special Beach Bar - Tall gent (unfortunately did not get his name) Buffet Restaurant (outside seating) - Abd Allah Kamal & Shehab Sabry And an extra special mention for Heated Pool - Mohamed Hossain (Bar) & Ahmed Marai (Lifeguard) Royal Lounge & Snack Bar - Mohamed Sharif and last but not least Royal Lounge & Buffet Restaurant - Mohamed (Alex) Emad Have already booked the return trip to visit these newfound friends in September 2025 Thank you all for the wonderful memories!
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6/8
M4capel
Hospedou-se em set 2024
Casal
5.0/5
Excepcional
Publicado em 23 set 2024
Perfect location, private beach with easy pier access to the main reef and drop-off for snorkelling. Big hotel but very cleverly designed, so it never felt crowded, lots of space. Huge choice of pools, gardens very well maintained creating areas of sun and shade which gave lots of options for poolside / sunbed / beach / garden. Food choices different each night, really well presented. Evening and day activities well-run but not obtrusive, can lie around all day if wanted. Rooms were very spacious, clean, good aircon and lovely balcony. All staff were really friendly and helpful, nothing too much trouble. Spa and gym very well appointed and definitely worth a visit or two. The whole site is large so guests would need to be more mobile to get around it all, but paths were smooth and linked cleverly. Highly recommend and we will be back.