R4539DUsamanthak
29 de julho de 2024
BEWARE of this place if you have any sort of decent expectation for a place to stay while away from home. Let’s start off with the first 20 minutes at this place. Front desk rambled on and on about a choice member issue (which I am) and made it so confusing, it took longer than it should to even check in, in the first place. Get to the room and see a text from my bank, my card was authorized twice which put an extra hold on my card for over $400. Front desk not very helpful and proceeded to blame the manager who obviously wasn’t there because it was a Saturday evening and said they have known about this issue happening and have done nothing to fix. Either way.. $400 less in my account until sometime a week later when the pending charge is released while out of town going to cedar point for my son’s bday. Thankfully I was able to figure that out but that could have ended our trip right there. Second.. this place is extremely run down and dirty. You can see the pics but let’s start with the pool. Door busted, screen falling out of the window, literal dirt and kid caked in the grout. Door from the pool to the back deck where you could sit and look at the river.. locked because half the railings are broken. The room itself also had plenty of issues, bathroom had a small hole in the ceiling where it appeared they had a leak at some point and did a poor job of repairing. Bathtub spout broken, leather chair cracking and scratched, lamp on the desk flickered and then just turned off and shade not connected. The outlets in the lamp on the nightstand were so loose it wouldn’t hold a phone charger to charge phones. Tv remote back missing and batteries literally taped in. Curtains were dirty, beds were small (doubles is what they advertise.. this felt like a full). Linens were trash. Paid $10 extra for a river view room and definitely wasn’t worth it. To top it off, if you’re a light sleeper or even if you’re not and just want to get a good nights rest, don’t even think about booking here. There’s train tracks on the other side of the marina that has trains blowing their horn all hours. To no fault of the hotel but don’t stay on the first floor near pool. Room 111 and up. It’s near an outside exit door and people coming and going all night long slamming the door and typical first floor problems of upstairs neighbors doing upstairs neighbors activities aka stomping on the floor all night. Walls are so thin you can literally hear when anyone around you turns on the sink or shower and hear the water flowing through the pipes. Also, if you come on a weekend, this is a busy area with restaurants and things and the marina area next door has events and fill up all the hotel parking for guests so nowhere to park on top of everything else. This entire hotel stay really put a damper on our son’s bday trip to cedar point. I would never stay here again and probably won’t stay at another comfort inn anywhere ever again for that matter. There’s so many options i
Traduzir