Usuário convidado
16 de junho de 2024
Terrible Hotel and customer service. Don’t stay here. I made my reservation and then the owner’s son picked me up, drove me there, and when I entered the reception he told the employees there to not listen to me and not give me my room. Perhaps because he is a spoiled junior who doesn’t know a thing about Hospitality and wanted to prove his power and authority. Leaving me alone, in a dark part of the island, with no taxis, no hotels, no-where to go, after calling the hotel two times and doing my reservation/ booking. Completely unacceptable. Don’t stay in this hotel. Go elsewhere.
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