Avaliações do Hotel Hills Sarajevo Congress & Thermal Spa Resort
Hotel Hills Sarajevo Congress & Thermal Spa Resort
Butmirska cesta 18, Ilidza, Federation of Bosnia and Herzegovina, 71000, Bosnia and HerzegovinaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4.2/5
Muito bom
79 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Der schlechteste Service den wir je erlebt haben. Personal an der Rezeption so unfreundlich, das man denkt es wäre ein Scherz. Wir hatten ABENDS UM 22 Uhr Durst und haben kein Wasser im Zimmer gehabt. Nach Anfrage wurde uns gesagt, dass uns keiner Wasser bringen kann und wir aus dem Wasserhahn trinken können.
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Olga Jelton
Quarto deluxe duplo ou twin com varanda
Hospedou-se em mai 2024
Viaje com amigos
23 avaliação
3.7/5
Publicado em 25 mai 2024
Завтрак мог бы быть лучше. Сервис в Балканском стиле - неторопливый и ненавязчивый)). Сауна холодная))) А хамам наоборот жарил как в русской парной)).
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feifer
Quarto deluxe duplo ou twin com varanda
Hospedou-se em jun 2024
Viaje com amigos
10 avaliação
3.1/5
Publicado em 14 jun 2024
服務人員態度惡劣,歧視華人。惡意刁難不安排事先確定好的房型,試圖讓我們加錢升級。
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Tianxiehuage
Quarto Individual Deluxe com Varanda
Hospedou-se em jun 2024
Sozinho(a)
150 avaliação
3.2/5
Publicado em 24 jun 2024
"距離機場近,離市區遠,一般般
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steve123
Quarto deluxe duplo ou twin com varanda
Hospedou-se em abr 2024
Negócios
10 avaliação
5.0/5
Excepcional
Publicado em 19 mai 2024
值得推薦,價格適中,早餐可口
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Murat
Hospedou-se em dez 2022
Sozinho(a)
10 avaliação
4.5/5
Ótimo
Publicado em 5 dez 2022
Kışın kalınabilecek en iyi sarajevo otelidir.
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chenzhenhua
Hospedou-se em set 2023
Família
7 avaliação
5.0/5
Excepcional
Publicado em 27 nov 2023
房間很好,還可以享受温泉、游泳
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Rale
Hospedou-se em jan 2023
Família
1 avaliação
5.0/5
Excepcional
Publicado em 15 jan 2023
Sve Super
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Usuário convidado
Hospedou-se em out 2024
Viaje com amigos
3.0/5
Publicado em 5 out 2024
The front desk service provided by Ema was amazing! The room was okay but pillows lacked any substance. The biggest disappointment was being on the ninth floor on an 80° day and the air conditioning was turned off for the season. The elevators had some issues and temporarily stopped working. The meals in the restaurant were decent and very good value. The massage service was lovely. The pool & hot tub were good with an unusual changing room and unknown to us should have brought towels from the room; interestingly, enough they were referring to the bathrobes provided in the room however, there was clear instructions not to take wear the bathrobes outside of the room. Anyone else confused? There was no lock to the door inside the room for any security, so we tossed a suitcase in front of it every night. The bathroom had some interesting challenges with controlling water the faucet spurted all over the place and the toilet would never stop running or flush properly.
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Usuário convidado
Hospedou-se em set 2024
Negócios
3.0/5
Publicado em 6 set 2024
Hotel is nice. Spa is the best part, because they have a large selection of sauna and baths. Salt room could be better, because you have to call worker to get there and plug the fan which will spread salt in the room, but altough she did that, I wasn't feeling that is working. Staff especially waiters could be better. They are grumpy, speaking up their chin, and arguing among each other. Outside pool is moldy and dirty. Inside pool is nice, but even if the jumoing in the pool is prohibitet, no one from the staff is reacting when teenagers are doing that. Everyone is looking in their phones. Internet connection is good. There are a lot of parking spaces.
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Usuário convidado
Hospedou-se em jul 2024
Outros
1.0/5
Publicado em 26 jul 2024
i cannot find the part to review the pool but PLEASE NEVER GO THERE. theyve been recently closed down due to not taking care of the pool and reopened 3ish days ago saying everything is cleaned - not, my whole family got a rash all over the body due to the dirtiness of the pool and it really isnt worth to go there and come back home with red dots everywhere that itch like hell, better buy a pool at home or go somewhere else
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Companion61365896739
Hospedou-se em mai 2024
Família
5.0/5
Excepcional
Publicado em 17 mai 2024
We stayed for two nights, my nine year old son and myself. We paid £173 for two nights. The swimming pool was very good. Breakfast buffet is huge and lots of food. We are at the dinner buffet one night and also had the a la carte the other night, both meals around £25 for the two of us and more than we could eat. Ice cream each was £2. Close to airport but with windows closed you don't hear anything. Lots of local attractions. The staff were brilliant, nothing was too much trouble, the waiters were attentive to my son and very kind to him. Attached to the hotel is kinderland, which is a soft play and trampoline centre all in one, superb value and you pay £3 for all day and can come and go, but it's not the UK, you have to be responsible for your own child. Table football was a mark a go (50pence) Drinks and coffee at the hotel were £2 for coffee or soft fizzy drinks. The staff were so kind and made sure we had the hotel number to ring if we got into any issues in town. A good hotel for all, the rooms were massive with a balcony. Do be aware that the cafe restaurant allows smoking I'm a smoker so I was happy As a dad traveling alone with my son, they didn't ask silly questions about where his mother was, the staff simply looked after him really well. The hotel is a great price for what we had, there is sometimes a language barrier but the staff do care. The swimming pool is very strict and made it clear children are to be with parents at all times. We would come back here