Nova Inn Inuvik

This place is awful in every way. It still allows smoking in some rooms and the entire hotel reeks of it. The entire place is filthy. I had read the reviews from previous posters (most from earlier than 2023) and it didn’t seem too terrible so I booked a room for two nights in August, 2024. After driving the Dempster all day we arrived at Nova only to be told by the front desk clerk that “online bookings don’t show up in our system” and that they were completely booked. The front desk clerk had no idea how to work their reservation system and could barely speak or understand English. The gentlemen who came in behind me was told the same thing as he had also booked online. Imagine travelling from miles and miles away only to be told that a reservation that you had a confirmation number for didn’t exist and you were now without a place to stay. Luckily we were able to secure the last hotel room at the Mackenzie hotel. THEIR staff were amazing and happy to help us. Definitely stay at the Mackenzie. It’s the only place worth staying at in Inuvik!

This motel is not new, but is fairly well maintained and what one would expect in such a remote location. We had planned to stay for two nights, but when wildfires threatened to close the road south we asked to leave after the first night. They obliged very nicely and understood our predicament, AND did not charge for the second night. the desk clerk was helpful in suggesting local restaurants too.

I was there in 2018 and 2022. The place is due for a remodel for sure but at the time I wasn’t picky. I never tried any of the other hotels in town. Staff was fine, breakfast was basic but the coffee was plentiful.

The place is a dump,no airconditioning ,elevator didn't work.Also no TV. No coffee available in your room or down stairs.Told my company to never book in here ever again,I will sleep in the bush first.

Cet hôtel pourrait être dans une classe à part, mais nous avons l’impression que, pendant les deux années de pandémie, il a été totalement négligé. L’ascenseur ne fonctionne pas, la serrure des chambres est en panne (résultat: une employée doit accompagner chaque client qui souhaite réintégrer sa chambre), la salle à manger est totalement abandonnée… points positifs: la chambre est propre, la plomberie est en bon état de marche, le matelas est confortable, le mini-frigo fonctionne (mais fait un bruit d’enfer), il y a du café et du thé dans la chambre. Il y a aussi de l’espoir: Hope (ça ne s’invente pas!) a été dépêchée sur les lieux pour renflouer le navire! Dynamique, souriante, aimable et serviable, elle possède toutes les qualités nécessaire pour mener la barque à bon port. Nous lui souhaitons la meilleure des chances, car cet hôtel possède tout le potentiel qu’il faut pour devenir un incontournable à Inuvik.