Paragon City Hotel

This is absurd. I book this on my business trip and was arrived at 11pm. Tho the check in is until 23.30pm, I was not allowed to check in because the whole building was closed. This is not acceptable.

A very run down place. Lift, TV and wifi faulty. Need to climb more than one floor of stairs to reach allocated room. Plenty of parking.

Hotel look low maintenance and bed are old, the jacuzzi can't use at all, TV not working, air conditioning remote cannot use, room telephone not function, the main entrance door electric not functional and no water early morning, I hope the hotel management upgrade their service, no drinking water and lastly the reception person are friendly

Possibly the WORST hotel I've ever stayed in before in my whole entire life! I arrived at 2pm so didn't have much choice to go rebook somewhere else plus no refunds given, I spent most my day out but my sleep was horrendous, massive cock roaches everywhere, lift broken, tiles broken, bedroom disgusting, smoke smelling dirty sheets, aircon either freezing or turn it off and be boiling, bathroom I didn't even want to get clean in so didn't shower. No toilet roll, just basically absolutely horrendous! Shouldn't even be allowed to be open. Disgraceful.

Sangat kotor. Lift rosak trpaksa turun guna tangga. Bilik kotor sgt dgn cadar x tukar. Don’t stay there

Book for friend but the hotel is so poor, I think this hotel affected because of MCO, hotel entrance a bit dirty, tiles also broke and other lvl wasn’t clean like not service.