Bercam Times Inn Hotel

I fully understood it’s a budget hotel, but some simple amenities should be working and maintain. During our stay, the TV doesn’t work, WiFi also not working! No toilet paper and water heater also not working. Besides that, when check in to the room, the toilet flush was leaking seriously and I have to fix it myself as there is no one to fix the problem and that was the last room they have for a family. Other than that, we also killed 2 small cockroaches!

Bad experience with the front desk receptionist. Repeatedly saying they didnt receive our booking with unpleasant way of speaking and gesture. Already show him the booking confirmation, invoice and so on but the way he speaking like 'if your booking is not in our system then what can i do?' and end up our booking is not shown because he mistakenly select the wrong date in his system. Very much disappointed.

Good air conditioner. Feel comfortable

No towel, slow water.

Bad experience

Average

The room is ok for 4 of us but the toileteries are so limited. The curtains and windows in our room are not repaired or replaced as the window and the curtain railing is not mended. The aircon was not cold enough for 4 of us to stay in comfortably during the day and night. We could not adjust the aircon temperature.

Nothing to review

Ssh nak terangkan,tp lst dh nak gi sna. Tq