Mahmutbey Taşocağı Yolu Caddesi, 2664.Sokak No: 39-A, Bagcilar, Istanbul, 34218, TürkiyeVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
3.8/5
Bom
154 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado3.7
Comodidades3.8
Atendimento3.9
Limpeza3.7
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Todas as avaliações(154)
Avaliações positivas(139)
Avaliações com fotos/vídeo(37)
Estadia excelente!(11)
Proprietário cordial(11)
Excelente localização(6)
Avaliações negativas(15)
Usuário anônimo
Quarto Centro com Cama King Size
Hospedou-se em nov 2024
Sozinho(a)
5 avaliação
3.2/5
Publicado em 23 dez 2024
I like to stay here because it is well located if you are by car. The room is spacious and quiet to sleep away from the traffic. The breakfast is ample and delicious. Floor 15 you can fitness out and relax.
Traduzir
Resposta da propriedade: Dear Valuable Guest,Dear Guest,Thank you for sharing your positive feedback about your stay! We're delighted to hear that you appreciated our convenient location for drivers, as well as the spacious and quiet rooms that ensure a restful sleep. It's wonderful to know you enjoyed our ample and delicious breakfast offerings, and that the fitness and relaxation options on the 15th floor met your expectations.We hope to welcome you back soon for another comfortable and enjoyable stay.Best regards,Halenur SavaşGuest Relations Supervisor
Yeow
Quarto Centro com Cama King Size
Hospedou-se em mai 2024
Casal
13 avaliação
4.5/5
Ótimo
Publicado em 14 ago 2024
The lady at the front desk (sorry, I forgot her name) was very kind because she helped me change rooms. My husband and I really love the view from our room, 1318.
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Resposta da propriedade: Dear Yeow,Thank you for your lovely feedback! I’m thrilled to hear that you and your husband enjoyed the view from room 1318 and that our front desk staff provided you with excellent service.I’ll make sure to pass on your kind words to the team member who assisted you with the room change. It’s always wonderful to hear that our staff’s efforts are appreciated and that they were able to enhance your stay.We look forward to welcoming you back and providing you with another memorable stay.Best regards,Hotel Management
Usuário convidado
Quarto Centro com Cama King Size
Hospedou-se em set 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 4 nov 2024
Excellent, clean , professional service.
More suited to business travellers in Istanbul
Traduzir
Resposta da propriedade: Dear Valued Guest,Thank you for sharing your wonderful feedback! We're thrilled to hear that you found our service excellent, clean, and professional. Your kind words affirm our dedication to maintaining high standards.We agree that our facilities and ambiance are ideal for business travelers, and we're delighted to know we met your expectations. We look forward to welcoming you back on your next visit to Istanbul!Best regards,Halenur SavaşGuest Relations Supervisor
Usuário convidado
Centro Suite
Hospedou-se em ago 2024
Viaje com amigos
7 avaliação
3.2/5
Publicado em 26 set 2024
No access’s to metro by foot … with no taxi location is unreachable … blocked from the rest of the world by plenty of construction Job sites…
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Resposta da propriedade: Dear Valuable Guest,Thank you for sharing your thoughts. We apologize for the inconvenience you experienced regarding our location and access to public transportation. We understand that ongoing construction can sometimes affect the ease of getting around, and we will work to provide clearer directions and alternative transport options for our guests.We appreciate your feedback and hope to welcome you again in the future, offering you a more comfortable and accessible stay.Best regards,
Usuário convidado
Quarto Centro com Cama King Size
Hospedou-se em jan 2024
Sozinho(a)
1 avaliação
5.0/5
Excepcional
Publicado em 1 mar 2024
Absolutely AMAZING views, clean, with excellent services. l called for iron and ironing board and received them within mins. The services are excellent ALL ROUND. There is always someone to help and the phone service was brilliant. All the staffs: from the concierge, cleaners, cafeteria, front desk, etc were professionals, helpful, friendly and kind. The amenities ( swimming pool, gym etc) were on the top floor with absolutely 'out of the world' views, facing The mall
of Istanbul. The breakfasts were superb !!..they included dishes like rice, spaghetti, pasta, chicken nuggets etc. How is that for variety :)). I enjoyed my stay immensely. Will be there again....for sure.
Traduzir
Resposta da propriedade: Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Centro Westside by Rotana İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
Fekri
Quarto Centro com Cama King Size
Hospedou-se em jun 2024
Negócios
146 avaliação
5.0/5
Excepcional
Publicado em 21 jul 2024
Goood Hotel. Always stay here. Clean and friendly staff. Best recommendation
Traduzir
Resposta da propriedade: Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Centro Westside by Rotana İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
Abeer Alabdalwhab
Quarto Centro com Cama King Size
Hospedou-se em mar 2024
Família
2 avaliação
4.5/5
Ótimo
Publicado em 16 abr 2024
A more than wonderful hotel. I wish I had known it before. When we arrived, the employee, Mr. Cüneyit, was at the reception. He was extremely polite, cooperative, and had a smiling face. He completed the check-in process for us perfectly. And the rest of the employees were at the service of other guests at the same time. At the moment, everyone was doing their best work. The suite was clean and not worn out, and the view was very beautiful and overlooked Istanbul Mall. The suite was on the 31st floor, but I did not feel a problem waiting for the elevator, as there were many elevators. At first I booked for two days, then I extended the reservation. I made the decision to book this hotel every time I visited Istanbul, as I found comfort there. Thanks to God first, then thanks to everyone in the hotel.
I stayed at the hotel for 4 days in a row, and throughout my stay, the service of the reception staff was extremely cooperative and respectful. Unfortunately, I did not recognize their names, but from here I thank them all... Yes, this is the first time I have stayed at Rotana, but it will definitely not be the last, God willing.
Traduzir
Resposta da propriedade: Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Centro Westside by Rotana İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
Usuário convidado
Centro Suite
Hospedou-se em dez 2023
Casal
1 avaliação
1.2/5
Publicado em 26 jan 2024
Room service very bad, called few times for iron but they never sent and each time they apologize but never sent the iron for three days. Room not clean… the dust under the tables and old furniture. The bathroom and toilet never cleaned properly… each time something incomplete … missing towels, shampoo, soap… I gave up complaining… it did not make a difference…
The bathroom Windows leak cold air and freezing … especially rooms at the end of the hall 501, 601, 701, etc
Very bad experience…. Will never go back again
Traduzir
Resposta da propriedade: Değerli Misafirimiz, Otelimiz hakkındaki görüşlerinizi bizimle paylaştığınız için çok teşekkür ederiz. Sizleri gelecekte tekrar otelimizde ağırlamaktan memnuniyet duyarız. Saygılarımızla Otel Yönetimi
ALBASHARI
Quarto Centro com Cama King Size
Hospedou-se em jun 2024
Negócios
3 avaliação
4.0/5
Muito bom
Publicado em 12 jul 2024
The swimming pool needs to be clean
Traduzir
Resposta da propriedade: Reply from the property:Dear Guest, Firstly, we would like to thank you for choosing our hotel. We are sorry we were not able to provide you with the quality of services you deserve. Once again thank you for being our guest and we are looking forward to having a pleasure of welcoming you to our hotel again soon. Kind Regards, Hotel Management
Ali Wafic
Quarto Centro com Cama King Size
Hospedou-se em out 2023
Casal
3 avaliação
3.5/5
Publicado em 13 nov 2023
Great hotel and staff are nice. Clean and affordable and near to the shopping street.
Traduzir
Resposta da propriedade: Dear Mr. Ali "Firstly, we would like to thank you for choosing our hotel. Hearing positive feedback from you is a great source of satisfaction for our team and our facility. In line with our commitment to customer satisfaction, the comfort and satisfaction of valued guests like yourself are always our top priority."We hope to welcome you again during your next stay and wish you a nice day.Best Regards,Hotel Management ,
MEHMET ERDİ
Quarto Centro com Cama King Size
Hospedou-se em mai 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 10 jun 2024
İDEAL VE GÜZEL BİR OTEL
Traduzir
Resposta da propriedade: - Dear Guest,First of all, we would like to thank you for taking the time to share the details of your experience.We would like to inform you that your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Centro Westside by Rotana İstanbul.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our team member that you have mentioned by name.Once again thank you for your visit and we look forward to welcome you back again in the not too distant future.Pelin DenizGuest Relation Supervisor Kind Regards,
Ekrem05400
Centro Suite
Hospedou-se em ago 2024
Negócios
13 avaliação
2.5/5
Publicado em 16 set 2024
Not clean enough
Traduzir
Resposta da propriedade: Dear Valuable Guest,Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. Cleanliness is a top priority for us, and we are disappointed that we did not meet your expectations. We have shared your comments with our housekeeping team to ensure this does not happen again.We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future.Best regards,
AL-HASAN ALI NASSER
Quarto Centro com Cama King Size
Hospedou-se em mar 2024
Negócios
2 avaliação
2.2/5
Publicado em 28 abr 2024
Staff service no so good
Traduzir
Resposta da propriedade: Dear Guest,Thank you very much for choosing Centro Westside By Rotona Hotel and sharing your valuable comments with us.We would like to express that we are genuinely sorry for this situation experienced during your stay. Your comments are always guiding us on our path to continuously improving our services and guest satisfactionWe look forward to the opportunity to welcome you back and to show you our services at their best.Yours sincerely,Hotel Management
Beatus
Quarto Centro com Cama King Size
Hospedou-se em nov 2023
Sozinho(a)
10 avaliação
4.2/5
Muito bom
Publicado em 3 dez 2023
Nice hotel
Traduzir
Resposta da propriedade: Dear Guest,Thank you for sharing your comments about our hotel with us. We would be happy to welcome you again in the future.Best Regards,Hotel Management
Intikhab
Quarto Twin Centro
Hospedou-se em fev 2022
Família
6 avaliação
4.0/5
Muito bom
Publicado em 12 mar 2022
Lovely comfortable airport near airport. Will stay again. Recommend for overnight stays.
Traduzir
Resposta da propriedade: Dear Guest,Thank you for taking the time to share your positive feedback about your recent stay with us. We're thrilled to hear that you experienced a good vibe during your time at our hotel.Creating a welcoming and positive atmosphere is one of our top priorities, and we're glad that we were able to achieve that during your stay. Our team works diligently to ensure that every guest feels comfortable and at ease throughout their visit.We're grateful for your kind words and will make sure to share your feedback with our entire team. Positive comments like yours serve as great motivation for us to continue providing exceptional service and maintaining a pleasant ambiance for all our guests.Thank you again for choosing our hotel. We look forward to welcoming you back for another enjoyable stay in the future. Best regards,Hotel Management