Flor Calomino
5 de novembro de 2023
The hotel is not at all a 5 stars. The room was not similar to the pictures and is was not well maintained. Also we had much better breakfast in smaller hotels than in this one, there is no food variety and dishes aren’t that good.
Finally we had a really bad experience, the hotel apparently overbooked the room. We arrived for checkin from a late flight and they told us they had no room for us (even though we had book and pay one month before). They wanted us to go to other hotel far from this one. The manager was really rude, never apologized for the situation, nor offer any compensation for that. After 40 minutes of discussion, they gave us the room.
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